News: Finnair, the airline with the fastest way to Asia, speeds up workforce planning with Quintiq

December 13, 2017 - Finnair, the airline specializing in Europe-Asia traffic and the only Nordic carrier with a 4-star Skytrax ranking, has chosen software by Quintiq, a Dassault Systèmes company, to plan its ground operations workforce. This covers rostering for over 1350 employees in the areas of maintenance, customer services, cargo handling and catering.

Jaakko Schildt, COO of Finnair, expresses his confidence in choosing Quintiq as the airline’s technology partner: “Our traffic is growing faster than ever before, and smooth and efficient operations at our hub is a must. Quintiq successfully demonstrated how a single system can manage the planning challenges of different departments. This project is yet another example of Finnair’s determination to maintain operational excellence, and improve both customer and employee satisfaction.”

Quintiq successfully demonstrated how a single system can manage the planning challenges of different departments.

Jaakko Schildt, COO, Finnair

High quality workforce plans contribute to higher employee satisfaction through fairer planning. Manually creating and maintaining employee schedules that comply with Collective Labor Agreements is very time-consuming and labor intensive. The Quintiq solution can generate rosters that factor in all unique scheduling constraints such as shift preferences, labor regulations and vacation leave, allowing planners more time to seek optimal alternatives and better manage disruptions.

“The Quintiq software has the flexibility to manage additional operations within Finnair and we are excited that they will be taking advantage of the mobile capabilities of the solution,” shares Markus Malinen, Quintiq’s VP Sales EMEAR. “Our experience working on different aspects within the aviation industry, from airport operations and air traffic control, to crew rostering, stands us in good stead to help Finnair with more planning puzzles. We look forward to growing in our partnership with the airline, and working with Roima Intelligence for the project implementation.”

About Finnair
Finnair flies between Asia, Europe and North America. Its extensive network connects 19 cities in Asia and 7 cities in North America with over 100 destinations in Europe. The airline, a pioneer in sustainable flying, was the first European airline to fly the next-generation, eco-smart Airbus A350 XWB aircraft. It is also the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project. The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past eight years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travelers.

About Quintiq
Every business has its supply chain planning challenges. Some of those challenges are large. Some are complex. Some seem impossible to solve. Since 1997, Quintiq has been solving each of those challenges with a supply chain planning & optimization software system. Today, approximately 12,000 users in over 80 countries rely on Quintiq software to plan and optimize workforces, logistics and production. Part of Dassault Systèmes (Euronext Paris: #13065, DSY.PA), Quintiq has offices in the Netherlands, the USA and around the world.