AIRPORTS AND AIRLINES

Improve Passenger Experience

DELMIA Quintiq provides a fully integrated and reliable planning solution to optimize your crew, fleet network, ground handling operations and in-flight services. The solution is configured to respect the unique constraints in your airline operations such as contract-specific requirements, labor regulations, and resource availability and capabilities. Define efficiency, customer service and profitability targets, and have the tools and the feedback you need to plan according to those targets.

Balance cost per available seat mile (CASM) with employee satisfaction, customer satisfaction and the complex constraints in every aspect of your airline operations. Give your planning department the flexibility to handle last-minute schedule changes and disruptions such as changing legislation and fluctuating traffic, while consistently ensuring excellent passenger experience.

Crew Planning

DELMIA Quintiq Crew Planning supports all aspects of crew planning from crew pairing, rostering and process dispatching to long-term capacity and scenario planning. Your planners are empowered to create plans that take into consideration employee preferences, skill sets, and licensing and safety standards.

Scenario Planning

Create multiple scenarios, explore what-if scenarios and anticipate the impact of disruptions.

Manual to Automatic

Decide which aspects of your plan to optimize, and which requires the judgment and input of your planners.

Visualization

Visualize the impact of industry trends on capacity and demand.

Optimization

Optimize the use of expensive resources, such as pilots and training simulators.

Pilot Planning

Modernize the pilot planning process with DELMIA Quintiq Pilot Planning by creating plans and schedules based on accurate information on: pilot seniority, present and future training requirements; current levels of qualification; pilots’ preferences; transition bids; vacation allowance and requests; and availability for training.

Transition Planning

Minimize time spent on planning pilot transitions.

Forecasting

Forecast capacity and demand for pilot transitions, training facilities and vacation allowance.

Alignment

Align cockpit crew plans with your airline’s business goals.

Visualization

Visualize the impact of industry trends on capacity and demand.

Optimization

Optimize the use of expensive resources, such as pilots and training simulators.

Ground Operations

DELMIA Quintiq Ground Operations enables great passenger experience with smooth-running airline operations in which the various in-house and outsourced services work together well. These include:

Check-in Allocation

Optimize the utilization of prime gates and check-in desks to improve customer satisfaction and ensure fewer flight delays. Reassign gates and crew quickly and easily in response to last-minute changes and disturbances.

Security Checks

Effective security requires careful process management and highly available information and communication systems. Avoid queues at your security checkpoints and ensure a smooth transition of passengers to the duty free area or gate.

Luggage Handling

Ensure that luggage gets loaded onto the right aircraft and unloaded to the correct belts in a timely manner. Make optimal use of your resources and react swiftly to changes in gate or flight delays.

Transfer Service

Optimize the movement of passengers between gates and terminals.