Technical Support

For users with current maintenance contracts, we provide you with dedicated support engineers that have the experience needed to understand your application and provide solutions to your problems. We provide you with access to industry leading technical experts that truly understand the methods that we are developing and supporting

Use our Support Site for the following actions

New support ticket

Wave6 users with a current maintenance contract have access to technical support. Click on the link to ask a support question.

My support tickets

You can view support questions from a specified group of Wave6 users at your company. Click on the link to access your support questions.


You can browse the Wave6 knowledgebase to get access to articles describing usage, best practices and FAQs. Click on the link to access the knowledgebase (this requires a support login).


You can download installers for the current versions of wave6 and access release notes for all versions using the Wave six support portal.