IXINA

France Brand: 3DVIA
Industry: Consumer Goods and Retail
Website:http://www.ixina.fr/

The Challenge

With aggressive growth goals, international kitchen retailer IXINA is continually looking for ways to distance itself from its rivals in a very competitive market. The company sought a new way to attract prospects and improve the customer experience by making the kitchen design process easier and less time-consuming.

Dassault Systèmes Response

IXINA implemented 3DVIA Home space planning solution on its web site to make it easy for customers to visualize their kitchen design and estimate the cost of their kitchens before entering a retail location.

Benefits

  • Increased customer satisfaction
  • Greater sales efficiency – starting a project online helps expedite the sales process
  • Improved lead capture – great way to capture leads; process drives customers to store
  • Better differentiation against competitors