Through you dedicated support community you will have access to a wide range of e-learning lessons as well as ask questions to product experts in the community.

Your data is securely stored in the 3DEXPERIENCE platform, granting access to current files. You have control over access to data and receive live design updates through instant notifications.

In addition we perform daily customer data backups to ensure the safety and security of your data. By securely storing your data on the 3DEXPERIENCE platform, users always work with the latest version, eliminating the danger of overwriting data.

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For Yearly and Quarterly subscriptions, we currently have a 15 days cancellation policy. This policy however does not apply for trial offers, monthly subscriptions or quarterly and yearly renewals.

If you are eligible to a refund & cancellation, you can cancel your order in your Account.

If you're based in India, please reach out to us by completing this form (select Other), and our team will get back to you shortly

At the end of your subscription, your data will remain secure on our servers for a period of two weeks.

If you need to retrieve your data after this period of time, please submit a contact form by selecting "Other" as the category. Our specialized team will quickly assist you in recovering your valuable information.

Yes! With the 3DEXPERIENCE platform (using the 3DSwymer role), you have the capability to foster collaboration among stakeholders, facilitating a dynamic and innovative work environment. Here's how:

• Store your CAD files and share data, track your progress and monitor your KPIs using personalized dashboards
• Actively involve team members as you grow and build a true online community of users and contributors
• Suggest ideas and track progress through idea funnels

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Cloud-based CAD refers to a CAD (Computer Aided Design) system that operates on a cloud platform, allowing users to work on their designs via the internet. Unlike traditional CAD systems that are installed on local computers, cloud-based CAD is accessible from any device with an internet connection, which enhances collaboration and flexibility.

Cloud-based CAD systems offer many of the same capabilities as their traditional counterparts, but they also provide additional benefits such as:

• Real-time, multiuser collaboration on projects
• Robust version control to maintain design integrity
• Reduced hardware costs as all computation is done in the cloud server