Shop with confidence with our secure payment options

We offer multiple payment options to provide you with maximum convenience and flexibility.

You can pay securely using your credit card, directly through our online store, or by bank transfer up to 30 days after your purchase (for Companies only).

 

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Our payment service provider PCI Service Provider Level 1 certified, ensures the highest security standards for the transmission of your payment data. Furthermore, we employ Secure Sockets Layer (SSL) encryption to safeguard your account details.

 

Additionally, we strictly adhere to EU banking regulations, including SCA (Strong Customer Authentication), to ensure that your transactions are always secure. With our commitment to payment security, you can shop with peace of mind and confidence.

Enjoy flexible subscription options tailored to your needs

 

Choose our quarterly plan (or monthly plan for Makers) when available if you require short-term deliverables with the option to easily adapt to an increase in temporary workers.

 

Need a longer commitment? Our yearly plan allows you to work on annual projects with total peace of mind. Plus, save 20% compared to the quarterly subscription price.

 

If you want to switch plans, no problem. Just contact our Online Store team and we'll take care of it for you. With our subscription flexibility, you have the freedom to choose the plan that works best for you and your business.

 

 

Instant access & convenience

We understand that your needs can change over time. That's why we offer flexible and scalable purchasing options, designed to meet the specific needs of teams of any size.

 

For existing clients, adding a new subscription is hassle-free and can be easily done within your current environment.  On the Platform Management dashboard ("My Subscription" tab) of your purchased environment, you'll have complete autonomy over your subscriptions. You can view all your ongoing subscriptions, add seats, or stop them with just a few clicks. Check out our dedicated FAQ for more information.

 

If you require more services or additional roles that aren't available online, our team is here to assist you. Simply fill out our contact form, and we'll get back to you quickly. We are committed to providing you with the flexibility and scalability you need to succeed.

Secure your business with confidence

Our team at Dassault Systèmes is committed to designing and sustaining highly secure applications, with regular auditing and certification from international organizations.

 

Dassault Systèmes assures that the latest version of the 3DEXPERIENCE platform is free of any known vulnerabilities related to the top ten threats of the Open Worldwide Application Security Project "OWASP".

Experience uninterrupted service

We take service availability seriously. Our Service Level Agreement (SLA) for Companies targets a 99.5% service availability, ensuring that you can work on your environment without experiencing any service disruptions. To learn more about our SLA and how we ensure high service availability, visit our dedicated page.

 

In addition to our SLA, we perform daily customer data backups to ensure the safety and security of your data. Your data will be kept for seven days and destroyed thereafter to protect your privacy.

 

Quality is one of our top priorities, and we're proud to have been granted the ISO 9001:2015 Certificate on Quality Management Systems (QMS). This certification covers everything from design and development to delivery, deployment, cloud operations, and support.

 

You can trust that our team is dedicated to delivering the highest level of quality and service to our customers.

Frequently Asked Questions

Need more information? - please check our full FAQ here

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