Disciplines

Customer Support & Service Analytics

Reinvent Customer Support and Services Through Data

Compile, analyze and uncover the value of “product-generated” data, combined with customer information and aggregated data found in any systems that may be used during product support and operations, creating new services and enhancing competitiveness and customer satisfaction. 

Customer Support & Service Analytics
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PLM Analytics

PLM Analytics

Reveal, measure and analyze PLM data

Dassault Systèmes has developed the best of analytics and made it applicable to Product Lifecycle Management while leveraging the richness and the full potential of product design and manufacturing processes. 

PLM Analytics reveals, measures and analyzes data to deeply understand and improve product development processes in all PLM areas.

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Social Business

Aggregate, analyze and automate your decision-making

Social media, news, forums and other online sources contain a wealth of real-time information about your industry, brands and products. By aggregating this data and analyzing it in one dashboard, businesses can research new designs and technology, learn how customers feel about product features, and better understand how the brand is positioned against competitors.

In today's fast-moving marketplace, it is essential for enterprises to act rapidly, even automatically, in response to changing conditions in order to take advantage of opportunities. With NETVIBES Social Business, users can automate alerts and business actions from the dashboard by creating a custom Potion with the trigger(s) and action(s) they want to take place.

Drive faster decision-making, based on real-time data. Learn more here

Social Business
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Sourcing & Standardization Intelligence

Sourcing & Standardization Intelligence

Drive part reuse, make or buy process and enforce standardization

Sourcing & Standardization Intelligence applications allow users to regroup and classify similar product parts together, compare them side by side and select the preferred part for reuse. Relying on past information, the applications reveal knowledge for Sourcing and Procurement to optimize their orders. Learn more about Sourcing & Standardization Intelligence applications

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