User Experience Researcher

United States, MA, Waltham

Role Description & Responsibilities:

Dassault Systèmes Americas is seeking a self-motivated User Experience Researcher to join our team in Waltham, MA.

What will your job be?

 The User Experience Researcher provides user research support to the SOLIDWORKS User Experience design team across the full portfolio of SOLIDWORKS and 3DS products.  Including planning and conducting formative research activities across Discovery, Concept, and Detailed design activities, as well as summative research in support of improving the overall experience of shipping products.  They also handle Research Operations to support efficient research activities, from participant recruitment and identification, to maintaining the right materials (test materials, data collection, and reporting templates), to maintaining and improving our research findings repository.  They will also mentor other designers to conduct more and better research.


  • Bachelor’s degree (Masters is a plus) in User Experience, Human Factors, or related fields.
  • 5-8 Years professional work experience as a user researcher performing both qualitative and quantitative studies.
  • Demonstrated ability to conduct user research across a broad range of techniques to answer key design questions.
  • Background in engineering, CAD software, or technical skills are a plus.
  • A portfolio of prior user research work (both user needs assessment and usability testing) will be requested in the interview process
  • Experience in the user experience processes of interviewing, contextual inquiry, survey design, task analysis, formative usability testing, persona development, heuristic evaluation, expert reviews, competitive benchmarking, field studies, focus groups, UX metrics, data analysis, report writing, and similar processes.
  • Experienced with Interviewing 1-1, group facilitation, interacting with customers.
  • Demonstrated ability to synthesize findings into into actionable insights based on research.
  • Expert in handling data, research reports, and communicating findings in compelling ways.
  • Strong communication skills both with customers and internally with UX designers, product managers, and other R&D stakeholders.

Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
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SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.