User Assistance Developer

User Assistance Developer

As a user assistance developer for ENOVIA apps, you play a major role in the planning and development of the product documentation.

You will own the overall product documentation for your subject areas and ensure that the quality, technical accuracy, and customer focus is maintained in your deliverables. You will work in a fast-paced environment alongside software developers, QA engineers, user interaction designers, product managers, and support engineers located across Dassault Systèmes (DS) offices in Europe, the Americas, and India.

Role description & responsibilities

·       Become the documentation expert for the software subject areas to which you are assigned.

o   Gather technical information by doing hands-on testing of software, reviewing specifications, and meeting with subject matter experts and other team members.

o   Document the software using concept, task, and reference-based formats.

·       Maintain schedules and share documentation status with stakeholders.

·       Install product builds and test functionality against the documentation for improving the usability and technical quality of docs.

·       Review UI labels and content in apps and provide feedback to the product define team.

·       Ensure cross-team coordination by working with development, QA, product definition, product management, and support staff as needed.

·       Implement edits in the documentation as necessary.