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Be the Next Game Changer

Technical Sales for Marine & Offshore Industry(Customer Engagement)

Korea, Republic of, Seoul
Regular
11/29/2022
530874

ROLE DESCRIPTION & RESPONSIBILITES

  • The Industry Process – Tech Exec (TE) mission is to define, in collaboration with Sales Expert - Client Executive, the account strategy from an early stage and to lead its technical execution from lead generation & opportunity identification to successful implementation, according to Value Engagement Framework.
  • The TE reveals and demonstrates to customers how to maximize the value of the Industry Solutions portfolio, applying Value Engagement framework.
  • Through IFWE Loop, the TE drives customer to address their business transformation by re-engineering their processes.
  • The TE also drives the 3DS ecosystem on a group of related projects and program activities to achieve customer’s goals and 3DS commitments.

KPIs (Key Performance Indicator)

  • € Achievement of Business objectives (Revenue Target : Software, Services and Consulting revenues target in which Value Engagement proposals )
  • # new business opportunities related to target
  • # successfully achieved Value Engagement phases
  • # Successful implementation and Value delivered (e.g. ∑ (#roles x #users in production) , project KPI and  Value KPIs for Delivery , etc.)
  • % Escalations reduction per year 
  • # Timing to solve a critical situation
  • % Optimization of all DS technical cost (including resources) compared to Revenue
  • # CSI Showcase centers deployment and visits 
  • # Agreed partner training & certification plan per customer program
  • # Agreed Program component distribution between DS IS & CSI per customer program
  • # Aligned and agreed Partner and DS SoW per customer program
  • # Marketing materials: Top CSI ID cards, field initiatives, use cases, return of experience

QUALIFICATIONS

  • Real Leadership already demonstrated 
  • C-Level communications
  • Strong experience on customer relationship 
  • Organization skills to be able to drive / Coordinate group of people and group of related projects and program activities
  • Good level of  knowledge on industry processes and our 3DS Solutions portfolio 
  • Pre-sales activities and projects delivery experiences
  • DS ecosystem knowledge and ability to activate his/her  DS network 

Hard Skills

  • Implement sales strategies 
  • Guarantee customer satisfaction
  • Propose ICT solutions to business problems
  • Think proactively
  • Advise on efficiency improvements
  • Identify new business opportunities
  • Build business relationships
  • Liaise with industry experts
  • Consult with technical staff
  • Protect client interests
  • Achieve sales targets
  • Use consulting techniques
  • Project management
  • Keep up to date on product knowledge

 

WHAT'S IN IT FOR YOU

  • Perfect welfare
  • Plenty of room for growth
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