The SOLIDWORKS Partner Program was developed to allow third-party solution providers to develop products complimentary to DS SolidWorks offerings. These include integrated software, compatible hardware, and content solutions.
The Software Alliance Ecosystem Manager is primarily responsible for the daily operations and administration within Program as well as working as a technical and Program liaison to formalize and strengthen key alliances.
They will work with the R&D, Sales, and Product Management teams to identify partners/solutions that will allow DS SolidWorks to extend the reach of our customer’s success. The position requires someone with solid communication skills, effective time management practices, and the ability to work independently. This role reports to the Director of SOLIDWORKS Alliances & Partnerships.
Leverages web-based tools to facilitate program applicant reviews; works with Team to publish members to the online catalog
Liaison with emerging and strategic hardware technology partners
Ecosystem-related annual user event planning and project management responsibilities, including enablement and technical content review
Fosters online community growth
Maintains a library of program resources and criteria guides and documentation of departmental procedures (SOP)
Creates and delivers relevant program-wide technical announcements
Monitors program Helpdesk and performs as triage as necessary
Works with MIS team on the readiness of program-related systems (CRM, Call Center, eCommerce)
Standard and ad hoc reporting of program metrics
Financial transaction administration
Works alongside R&D/Product Management as a technical liaison to key solution partners to formalize alliances
Engineering software domain and market research, including key player landscape reviews
Performs design review and certification of heavily integrated solutions
Examines applicants and competitors through a technological and marketplace lens; conducts assessments and assigns recommendations
Handles content requests and provides associated enablement
Leverages website publishing tools to post partner web content
Developing and supporting the next generation of features in the manufacturing operations management space, requiring an inventive and driven team.
Adopt 3DEXPERIENCE Platform strategy and concepts
Learn and stay at the state of the art on business processes within the domain of responsibilities
Share knowledge within and outside the team on produced development and technical components
Comply with related processes and meet key activity and performance indicators
Bachelor's Degree, preferably in Mechanical Engineering, with 1-3 years of experience as an Application Engineer within the MCAD industry
Strong background in understanding the MCAD business, marketplace, and user needs
Experience with alliance partner management a plus
Working knowledge of industry software domains such as design, simulation, manufacturing, and data management
Strong communication skills -- interpersonal, oral and written; position includes public/group speaking responsibility
Impeccable attention to detail; strong organizational and time management skills; proven ability to multi-task; superior problem-solving; unwavering commitment to delivering results and getting the job done
Unquestionably a team player with a Make-it-Happen attitude and ability to gain others’ confidence and cooperation, within and outside of SolidWorks
Proficiency in Office, web tools, and data entry and extraction concepts
English proficiency is required
Compensation for the role will be commensurate with experience. The total expected compensation range will be between $80,000-$120,000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.
SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.