Be the next big change > Dassault Systèmes

Be the Next Game Changer

SIMULIA R&D User Assistance Developer (Technical Writer)

United States, RI, Johnston
Regular
6/17/2022
527282

SIMULIA R&D User Assistance Developer (Technical Writer)

Johnston, RI or Waltham, MA (remote option 2 days/week)

527282

 

Imagine new horizons...

 

At Dassault Systèmes, we empower our employees and support their passion to change the world and build the future. Let’s design new horizons together with the power of 3DEXPERIENCE virtual universes!

             

What will your role be?

 

As a SIMULIA User Assistance Developer (technical writer), you will apply your technical and communication skills to create user assistance (UA) to support a new generation of engineering applications.

 

Engineers and designers use our simulation software in complex, collaborative engineering workflows. They solve engineering problems, explore design alternatives to improve their products, and imagine innovative solutions in a wide variety of industries including aerospace, automotive, consumer electronics, clean energy, and healthcare.

 

Our UA challenge is to help both highly skilled simulation analysts and designers learn and use our simulation solutions to complete their end-to-end workflows. You will have the opportunity to learn about SIMULIA simulation applications (https://www.3ds.com/products-services/simulia/) from a user’s perspective, through hands-on experience with the software. You will own the overall product documentation for your subject areas and ensure that the quality, technical accuracy, and customer focus are maintained in your deliverables. You will work in a highly technical, collaborative, fast-paced environment alongside software developers, QA engineers, user experience experts, product managers, and support engineers located across Dassault Systèmes offices in Europe, the Americas, and India.

 

The challenges ahead

 

  • Understand SIMULIA apps and become the documentation expert for the SIMULIA software subject areas to which you are assigned.
  • Gather technical information through hands-on software testing, reviewing specifications, and meeting with subject matter experts and other stakeholders.
  • Write and edit user guides, as well as in-app user assistance (for example, tooltips, diagnostic messages, and guided tours) and videos.
  • Develop and document industry-based engineering examples and tutorials.
  • Write documentation in XML format using industry-standard tools.
  • Design and implement information architecture projects.
  • Define, prototype, and deliver new user assistance delivery mechanisms.
  • Define and leverage user assistance analytics data to capture user goals and expectations and work to ensure the user assistance delivered meets users’ needs.
  • Use SIMULIA products regularly and provide usability feedback.

 

 

Your key success factors

 

  • Strong technical background with a degree in engineering, the sciences, or mathematics.
  • Ability to explain complex engineering applications to our users.
  • Passion for combining engineering, teaching, and helping others.
  • Ability to work with users and product managers to understand engineering and business requirements.
  • Ability to work on multiple projects simultaneously and to meet deadlines
  • Ability to work in a fast-paced environment that demands continuous, independent learning about highly technical subjects.

 

Non-proprietary writing samples to be required

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 9 paid holidays.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law.  Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.
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