Be the next big change > Dassault Systèmes

Be the Next Game Changer

Simpack FrontEnd Support Engineer (m/f/d)

Germany, BY, Gilching
Regular
12/6/2022
530912

Imagine new horizons…
Do you have dreams? Do you enjoy challenges? Here at Dassault Systèmes, we empower people with passion to change the world. (Blocksatz)


What will your role be?
Be part of SIMULIA Customer Services (Interactive Products - Simpack) team to provide world class support to our Users, Customers and Partners to ensure that support is a key differentiator for SIMULIA Simpack.

 

The challenges ahead:
• Provide best in class technical support to end users on using SIMPACK
• Determine requests related to the application (engineering issues, configuration, defects, etc.)
• Advise users on resolution path
• Capitalize on Knowledge: Create Knowledge Base articles and Best Practice documents for existing issues to advise on proposed methodology or workaround
• Provide best in class communication internally (Backend, R&D, Management) & externally (customers)
• Develop customized applications using Simpack scripting capabilities
• Develop workflows involving real customer scenario for sales/marketing

Your key success factors:
• Advanced degree in aerospace, mechanical, civil, applied mechanics, or a closely related field plus two years of related work experience
• Engineering mechanics with strong physical intuition
• Multiple years of experience in multibody simulation and finite elements, preferably with commercial software (Simpack, Adams, Virtual Lab Motion, Abaqus)
• Strong verbal and written skills in English and German
• Ability to work both independently and/or in a team as needed
• Time management, organization, and the ability to simultaneously handle multiple ongoing investigations
• Preferable (but not mandatory): General IT affinity and knowledge, to solve infrastructure related problems

 

The position can be located in Gilching, Berlin, Karlsruhe, Stuttgart, Hamburg, Aachen or Munich.

 

Interested? Click on "Apply" to access the 3DS job portal and to upload your application documents.

 

Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes! Shape your career with 3DS! #WeAre3DS

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