Be the next big change > Dassault Systèmes

Be the Next Game Changer

Services Sales Expert - Netherlands

Netherlands, 0796, 's-Hertogenbosch Regular 4/22/2022 525125

Imagine New Horizons…

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Our 3DEXPERIENCE platform leverages the Company’s world-leading 3D software applications to transform the way products are designed, produced, and supported. With its online architecture, the 3DEXPERIENCE environment helps businesses to test and evaluate — anywhere in the development lifecycle of a product or service — the eventual experience they will deliver to their customers. In short, 3DEXPERIENCE powers the next-generation capabilities that drive today’s Experience Economy.

What will your role be?

Drive the business development with key customer(s) or Sub-Industry for Industry Services Act as the reference to key customer or sub-industry

  • In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue
  • Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline
  • Build or contribute to the definition of the services proposal aligned with client’s requirements
  • Responsible for client management  / delivery management of the account
  • Responsible for action plan to achieve customer satisfaction and value realization
  • Ensure project delivery follow-up
  • Capitalize on  Industry references and replicate best practices
  • Develop integrated account strategy with Account executive and client management
  • Present and negotiate major contracts as part of Account team within the Leverage process
  • Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented
  • Ensure revenue and margin goals for the opportunity are realized in line with the Services Business plan
  • Foster trust based relationship with Customer driving valuable partnership
  • Develop proposals and approaches to maximize margin through re-use, capitalization, fixed price contracts and performance metrics
  • Identify key opportunities for solution capitalization to drive incremental revenue and margin for new and existing customers
  • Participate in defining solutions to support a specific Industry Referential (Strategic Product Roadmap)
  • Effectively communicate business benefits of DS ‘ s to client executive leadership
  • Develop communication plan to align client and DS roadmaps to the maximum benefit of both organization


The Challenges Ahead

  • Understanding customer challenges and business pains related to business process
  • Managing customer expectations and aligning DS commercial propositions to meet customer budget in line with DS financial goals.
  • Formulating detailed and accurate statements of Work that ensure minimized commercial risk
  • Articulation of DS services delivery methodology
  • Co-ordination of internal teams to achieve customer proposal creation on time and quality targets
  • Responding to Customer Request for information/quotation/proposals in a leading role to co-ordinate all required input from technical and functional skill sets.
  • Successfully delivering a pipeline of services revenue and growth across a multiband organization. 

Your Key Success Factors

  • Bachelor degree in Engineering
  • Services & Consulting experience
  • Relevant experience in PLM
  • Understanding of 3DS products and technologies
  • Competitive Intelligence Analysis Skills
  • Broadening Business Value  Skills & Customer Proposal writing skills
  • Customer Focus Skills
  • Business Case Financial Analysis Skills
  • Opportunity identification Skills
  • Sales Methods, Process and Tools Skills (LEVERAGE process - Consultative selling -  Sales Methods)
  • Project Management Skills
  • Effective Communication Skills (Storytelling - Selling the vision - Effective written and oral communication -  Effective presentation - Active Listening)
  • Effective Negotiation Skills
  • Building Trust Relationship  Skills (Multicultural Relationship Management -  Cultivating ecosystem -  Peer cooperation)
  • Influence Skills
  • Professional Efficiency Skills (Knowledge Management, Multi-tasking, Time and Priority Management, Decision Making, Operations & Process Management, Problem Solving, Analytical skills)


As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonised Workforce of the Future.



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Join Dassault Systèmes, The 3DEXPERIENCE Company Everything becomes possible with Dassault Systèmes’ 3DEXPERIENCE virtual universes! Serving 230,000 customers in 11 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow. Get on board a leading and fast-growing company of 20,000 talented professionals.