Services Business Partner

Canada, ON, Toronto

Imagine new horizons...

 Do you have dreams and enjoy a challenge? Here at DASSAULT SYSTEMES, we empower people with passion to change the world. Let us open new horizons together, helping people and businesses around the world create sustainable innovations for today and tomorrow.

 What will your role be?

As a Services Business Partner, you will drive the business development with key customer(s) or Sub-Industry for Industry Services Act as the reference to key customer or sub-industry.

·       In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue

·       Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline

·       Build or contribute to the definition of the services proposal aligned with client’s requirements

·       Responsible for client management / delivery management of the account

·       Responsible for action plan to achieve customer satisfaction and value realization

·       Ensure project delivery follow-up

·       Develop integrated account strategy with Account executive and client management

·       Present and negotiate major contracts as part of Account team within the Leverage process

·       Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented

The Challenges ahead….

·       Develop proposals and approaches to maximize margin through re-use, capitalization, fixed price contracts and performance metrics

·       Identify key opportunities for solution capitalization to drive incremental revenue and margin for new and existing customers

·       Participate in defining solutions to support a specific Industry Referential (Strategic Product Roadmap)

·       Develop communication plan to align client and DS roadmaps to the maximum benefit of both organizations

Your key success factors?

·       Bachelor degree in Engineering

·       0-3 years of experience as a Services & Consulting  

·       Understanding of 3DS products and technologies- preferred

·       Relevant experience in PLM implementations

·       Strong communication skills both verbally and in writing

·       Be an avid problem solver with a strong desire to be in a customer-facing role

·       Ability to work in a fast pace environment and deliver quality solutions under pressure

·       Detail-oriented with ability to adjust in a dynamic environment

·       Be able to define problems, collect data, establish facts, and draw valid conclusions

·       Comfortable working across regions and cultures

·       English proficiency is required

·       Ability to work independently and within a collaborative team structure



Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Compensation & Benefits

At Dassault Systèmes, permanent employees get group benefits from their first day of employment. The basic plan is 100% employer paid and includes $750 in annual flexible credits that can be allocated towards a Health Spending Account, Wellness Account or a Retirement Savings Plan. Additional coverage through an enhanced health and dental plan or optional life insurance is also available. Employees can also take advantage of our Deferred Profit Sharing Plan (DPSP) to which the company will contribute up to 5% of their basic salary. Access to Telemedecine, Expert Medical Opinion and the Employee & Family Assistance Program are other benefits we are pleased to offer to our employees.
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Join Dassault Systèmes, The 3DEXPERIENCE Company Everything becomes possible with Dassault Systèmes’ 3DEXPERIENCE virtual universes! Serving 230,000 customers in 11 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow. Get on board a leading and fast-growing company of 20,000 talented professionals.