Be the next big change > Dassault Systèmes
Be the Next Game Changer

Service Sales Manager

China, SH, Shanghai

Role description & Responsibilities

Drive the business development with key customer(s) or Sub-Industry for Industry Services. Act as the reference to key customer or Sub-Industry

  • In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue
  • Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline
  • Build or contribute to the definition of the services proposal aligned with client’s requirements
  • Responsible for client management  / delivery management of the account
  • Responsible for action plan to achieve customer satisfaction and value realization
  • Ensure project delivery follow-up
  • Capitalize on  Industry references and replicate best practices
  • Develop integrated account strategy with Account executive and client management
  • Present and negotiate major contracts as part of Account team within the Leverage process
  • Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented
  • Ensure revenue and margin goals for the opportunity are realized in line with the Services Business plan
  • Foster trust based relationship with Customer driving valuable partnership<


·         Education level: Bachelor's degree or above

·         8-10 years sales experience in software industry, with services sales & consulting experience preferred

·         Experienced in leading or driving big deal with customers concerning applicability of highly complex products and services

·         Knowledge of PLM,  3DExp or relevant product experience preferred

·         Good communication in both Chinese and English

Soft Skills

  • Demonstrate motivation for sales
  • Customer focus
  • Negotiating
  • Taking Initiative
  • Teamwork

What’s in it for you

  • Competitive Employee Benefits
  • Work in a culture of collaboration and innovation
  • Opportunity to work with a multi-national and multi-disciplinary team
  • Be part of a skilled and motivated team
  • Work on a variety of technologies, products and solutions


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Join Dassault Systèmes, The 3DEXPERIENCE Company Everything becomes possible with Dassault Systèmes’ 3DEXPERIENCE virtual universes! Serving 230,000 customers in 11 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow. Get on board a leading and fast-growing company of 20,000 talented professionals.