Service Sales Manager
Role description & Responsibilities
Drive the business development with key customer(s) or Sub-Industry for Industry Services. Act as the reference to key customer or Sub-Industry
- In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue
- Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline
- Build or contribute to the definition of the services proposal aligned with client’s requirements
- Responsible for client management / delivery management of the account
- Responsible for action plan to achieve customer satisfaction and value realization
- Ensure project delivery follow-up
- Capitalize on Industry references and replicate best practices
- Develop integrated account strategy with Account executive and client management
- Present and negotiate major contracts as part of Account team within the Leverage process
- Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented
- Ensure revenue and margin goals for the opportunity are realized in line with the Services Business plan
- Foster trust based relationship with Customer driving valuable partnership<
Qualifications
· Education level: Bachelor's degree or above
· 8-10 years sales experience in software industry, with services sales & consulting experience preferred
· Experienced in leading or driving big deal with customers concerning applicability of highly complex products and services
· Knowledge of PLM, 3DExp or relevant product experience preferred
· Good communication in both Chinese and English
Soft Skills
- Demonstrate motivation for sales
- Customer focus
- Negotiating
- Taking Initiative
- Teamwork
What’s in it for you
- Competitive Employee Benefits
- Work in a culture of collaboration and innovation
- Opportunity to work with a multi-national and multi-disciplinary team
- Be part of a skilled and motivated team
- Work on a variety of technologies, products and solutions
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