Senior Solution Consultant
About our Company:
Medidata: Powering Smarter Treatments and Healthier People
Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.
About the Team:
you will report to Sr. Manager, Business Strategy & Solution Consultant, Greater China. You will assist Partner Sales Representatives in the presentation, demonstration and sale of Medidata services. The Solution Consultant is the application and technical lead for assigned sales activities and supports the sales team with account strategies. The Solution Consultant is also the lead technical presenter in customer-facing events.
Work with important partners within the partner account to establish and support joint account strategy. This role is intended to focus on long-term success by mapping out mutual wins and directing operational teams towards delivery, and promoting new aspects of how our products can further benefit the partner.
Responsibilities:
- Understand the customer’s operational processes and goals especially for China top tiered Biotech Companies, identify their pain points in alignment to the business needs. Be the trusted advisor to the customer on our solution offerings and how they bring value and improvements to their processes.
- Close partnership with Sales to co-manage pre-sales activities. Create strategy for new accounts reach and maintaining existing customers. Lead on developing strategic and technical proposals to the customer. Build customer relationships ensuring customer success.
- Prepare and perform product demonstrations. Lead technical discussions on our applications and solutions.
- Collaborate with Marketing on seminars, trade shows and marketing activities. Be the subject matter experts and present in these events.
- Assist Sales and Marketing to review technical documents. Ensure smooth handover and collaborate with Professional Services team after sales.
- Be knowledgeable and up to date on our products and solutions. Familiar with current industry clinical trials trends, markets and development. Provide product and market updates to internal staff and customers.
- Other daily business and technical activities assigned by team and cross-team.
Qualifications:
- Bachelor’s Degree in the Life Sciences, Computer Science, Engineering or equivalent.
- Minimum of 10 years’ experience in clinical development or equivalent experience in IT enterprise systems preferred.
- Rich experience with Enterprise Level digital transformation pain points and needs, familiar with operational solutions such as SSU, CTMS, eTMF and Financial Management Suites.
- Strong customer facing skills and proven track record.
- Excellent verbal and written communication skills
- Self-motivating, able to assume responsibility and work autonomously in a professional manner.
Inclusion statement
MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.
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