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Medidata: Power Smarter Treatments and Healthier People
Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.
Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.
Competent in Medidata systems and processes, with working knowledge of Patient Cloud products
Complete standard project tasks without assistance, including but not limited to creation and maintenance of accurate and current study documentation
Manage a full portfolio of studies across various stages and complexities with a focus on delivery of the scope on time, within budget and with a high quality outcome
Collaborate with cross functional teams by providing Patient Cloud subject matter expertise and leading end to end project delivery of Patient Cloud products
Lead internal/external meetings independently ensuring key project milestones remain on track and meeting minutes/action items are accurately captured
Apply proven project management principles to proactively assess risk, develop and communicate mitigation strategy focusing on preserving quality to manage intermediate challenges and ensure timely resolutions
Management of client expectations for Patient Cloud products and services
Collaborate with the Professional Services Project Manager by helping to accurately forecast Patient Cloud specific Professional Services hours required for the duration of the study
Raise Patient Cloud specific work requests to other departments for tasks to be completed where appropriate
Conduct lessons learned meetings internally and externally
Participates in internal initiatives to completion in support of team goals Interact with new hires on team activities at same level or below
Work with Associate Project Manager to monitor delegated tasks
Strong understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred
Able to demonstrate good verbal/written communication combined with some organizational skills
Experience in Client Services or a client facing role and able to demonstrate a customer first attitude through work
Exhibit time management skills combined with strong collaboration and team-building awareness
Experience in managing project timelines and risk assessment would be advantageous
Able to support project teams, promote unity and teamwork
Self motivated and able to assume responsibility in a professional manner
Is able to demonstrate presentation skills
Your Education & Experience:
4 -year college degree or equivalent (analytic discipline a plus) preferred
4-7 years relevant experience in clinical/biomedical and/ or software development environment preferred
The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $96,000 to $124,391.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of applicable plan documents, while many of Medidata’s non-sales positions are eligible for annual bonuses. Additionally, Medidata provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. For that reason, we provide an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.
MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.