Medidata: Powering Smarter Treatments and Healthier People
Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. And Medidata’s ongoing commitment to infusing the patient voice into trial designs and solutions is helping to create a better and more inclusive experience for all participants in clinical studies. Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries. More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.
The Medidata Product Management team is looking for a smart, talented and very driven Senior Product Manager to be an integral part in the design and development of the new generation of Clinical Trial Management Systems that will simplify the operations and management of clinical trials, so that we can help to reduce the cost and accelerate the speed to market for key treatments with the aim of reaching more patients in need and faster than ever before.
The Senior Product Manager is a key role that leads the development of product requirements, as well as supporting management of cross-functional teams. This role will interface with customers, industry experts, product managers, engineers, project managers, architects, UX/UI, and domain experts to help drive innovation within a range of Medidata’s CTMS offering. The product is built primarily for external users and also integrates with other Medidata offerings to meet oversight and monitoring of the end to end activities in any clinical trial. The ultimate measure of success will be creation of innovative and scalable solutions that will be eagerly purchased and easily adopted by pharma companies and clinical research organizations of all sizes.
Your commitments:
Be the voice of the customer and lead the interactions and collaboration with product managers, internal subject matter experts, and end-users to understand and define the key problems, requirements, workflows, and define solutions
Own the product strategy and vision, and maintain roadmaps, requirements, priorities and releases for the product.
Define minimum viable product and establish criteria for success.
Understand market trends, competitor forces, and regional and global industry regulations to discover opportunities.
Perform analysis on technical, operational, and market considerations for new product development and differentiation.
Abstract complex business and market challenges and be able to communicate to stakeholders on all organizational levels.
Perform data-driven and cost-benefit analyses to recommend a plan of action and guide decision making to build and prioritize the product backlog.
Ensure product direction alignment with internal and external customers, including sales, marketing, professional services, and the rest of the Medidata platform.
Serve as the point of contact and product expert for internal and external customers.
Work closely with User Experience designers to lead customer feedback sessions, preparing presentations and engaging end users effectively to define and validate innovative user experience flows and designs.
Support and lead key internal cross-functional activities necessary for successful product release.
Create presentations and demos to help train internal teams and educate customer users on new functionality
Present roadmap to clients, manage client expectations, and address key pains to help sell to new clients while maintaining strong relationships with existing ones
Review, prioritize, comment and follow-up on product defects
Manage customer support relations and prioritisation of defects reported by customers as well as customer communications.
Participate in client meetings and lead customer meeting preparation across multiple stakeholders.
Your Competencies:
Superior analytical, problem-solving, quantitative, and critical thinking abilities to use data and metrics to back up assumptions, recommendations, and drive product decisions.
Strengths in problem solving, issue-resolution, with a demonstrated ability to manage multiple and competing priorities in an agile development environment.
Executing qualitative and quantitative market research techniques
Experience translating business needs to a technical team
Experience translating technical needs to a business team
Ability to manage work from teams of widely varying skills and levels.
Strong people skills to lead collaboration across functions and organizations
Excellent verbal and written communication skills and great attention to detail with ability to translate business needs into technical requirements for development.
Results-driven, data-driven, entrepreneurial, and action-oriented
Strong mix of creativity, product instincts, technical acumen, with a good mind for monetization, and an intense focus on customer empathy
Your Education & Experience:
Deep understanding of Clinical Trial Management System, best practice, regulatory requirements and technological landscape
Previous experience as a Clinical Research Associate, Study Manager or equivalent position
Demonstrable experience of face-to-face working with clients
Experience managing complex enterprise solutions for large clients
Experience working with Agile development teams is preferred but not required
Experience in Product Management preferred but not required
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MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.