Senior Implementation Consultant, Patient Cloud (Remote)

United States, NY, New York
Regular
7/2/2024
540053

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.

About the Team:

Senior Implementation Consultants help ensure that Medidata’s software applications are implemented and configured in accordance with Medidata standard business processes, meet client requirements and adhere to Good Clinical Data Management Practices. Senior ICs also consult with our clients, provide guidance and make suggestions on how to best implement Medidata’s software to provide the most value. 

The Senior Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of Medidata’s software applications, in addition to helping in the training, education and mentoring of colleagues. Senior ICs are leaders of clients and internal colleagues, as well as champions of our products and processes. 

Responsibilities:

Configure Medidata software products to translate customer needs and meet customer requirements
Adhere to best practices for implementing Medidata’s software
Author, adapt, or agree on specifications based upon client requirements.  This can include functional test cases for use in configuring and developing solutions in Medidata’s suite of products, as well as in custom integrations
Support less experienced team members in the authoring of specifications or other activities, being accountable for quality of delivery
Support developers and other cross functional departments during configuration or implementation of specifications
Delivery of in-person/remote client workshops
Work to Project Management timelines and budgets, ensuring timely completion of deliverables within the agreed scope of work
Support customers during the user acceptance testing cycle by resolving issues, and answering questions
Adhere to data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing)
Communicate status reports to stakeholders on both client and internal projects
Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices and developing workshop materials
Comply with and enforce Medidata Standard Operating Procedures, processes and policies
Assist in the scheduling of professional services resources and ensure timely completion of deliverables
Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed
Support third party vendors in defining Data Transfer Specifications
Own multiple, complex customer facing projects
Support multi-product platform implementations
Subject Matter Expertise (SME) in at least one product/solution
Mentor/Train AICs or new employees
Support management in achievement of business objectives outside of client deliverables
Qualifications:

Expert knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis
Strong understanding of data management plans/customer specifications for data entry screens, edit checks, custom reports and data integrations
Ability to work with technical R&D staff and translate new software features into real world examples
Knowledge of computer usage in a web-based environment
Ability to think logically to solve complex problems 
Solid analytical and technical skills with regard to software applications
Demonstrated strong collaboration and team-building skills
Excellent verbal and written communication skills
Strong organizational and time management skills
Self-motivated, able to assume responsibility and work autonomously in a professional manner
Experience of working to Standard Operating Procedures
Highly adaptable to changing business needs and product landscapes, maintaining a positive outlook and inspiring/motivating others 
Minimum 3-year university/college degree or equivalent (analytic discipline a plus)
Masters degree preferred (analytic discipline a plus)
Minimum 5 years experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
Prior services delivery experience required
Demonstrated experience leading and supporting project teams and meeting project timelines
Electronic Clinical Data Management (eCDM) software consulting experience desirable

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

 

  • The salary range for positions that will be physically based in the NYC Metro Area is $96,000-128,000.
  • The salary range for positions that will be physically based in the California Bay Area is $101,250-135,000.
  • The salary range for positions that will be physically based in the Boston Metro Area is $94,500-126,000.
  • The salary range for positions that will be physically based in Texas or Ohio is $84,375-112,500.

The salary range for positions that will be physically based in all other locations within the United States is $85,500-116,057.

 
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.
Equal Employment Opportunity: 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
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MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.