Sales Transaction Support Specialist
Role Descriptions & Responsibilities
As a Sales Transaction Support Specialist, you will act as the liaison between sales, customers, and various internal teams, to ensure a smooth and efficient sales operations process. You will be responsible for software renewal management, software opportunity management, pricing, order management, and license key management. The following is a more in-depth explanation of what your responsibilities will entail:
Software Renewal Management
· Use the Subscription tool to manage assigned ALC/YLC renewals.
· Provide Sales with visibility for better forecasting.
· Present renewals to CE/SE/customers 90 days before anniversary.
· Ensure timely bookings; track and close renewals within the expiry quarter.
· Flag risks and attend weekly RLC cadence calls.
· Clean up accounts by processing STOPs/TOSs within KPIs.
Software Opportunity Management
· Link all ALC/YLC renewals to MCE opportunities.
· Maintain opportunity details (revenue, forecast, close date, status).
· Attend RLC calls to escalate potential quarter-close risks.
SBOs / DVE / Pricing
· Stay up to date on DS Sales Delegation and Portfolio SBO rules.
· Support CEs/SEs with accurate, well-documented SBOs.
· Coordinate with Pricing, DVE, Legal, and SBA for approvals.
· Communicate SBO status and generate quotations when approved.
Order Management
· Ensure accurate and complete processing of customer POs.
· Collaborate with SBA, Sales, Pricing, DVE, and customers to resolve issues.
· Track orders to closure and keep Sales updated.
· Participate in Top Deals calls for cross-team coordination.
License Key Management / Media Orders
· Manage non-standard License Keys (e.g., Parallel Use, Migrations, Evaluations).
· Coordinate with AG.Keys and obtain necessary approvals.
· Monitor expiring keys and process extensions or renewals as needed.
Qualifications
· Master’s Degree or Bachelor’s Degree in a related field
· 4+ years’ experience in sales execution
· Experience in an integrated Customer Relationship Management (CRM) platform preferred
· Ability to understand high-level sales strategies and ensure local execution
· Proficient in Microsoft Office
· Ability to work creatively and adapt to change
· Business analysis, leading change, managing projects with multiple tracks and working with Finance systems is a plus
Compensation for this role will be commensurate with experience. The total expected compensation range will be between $70,000 and $95,000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.
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Inclusion statement
Compensation & Benefits
Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!