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Sales Transaction Support Specialist

United States, MA, Waltham

Regular

4/11/2025

543393

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Role Descriptions & Responsibilities

As a Sales Transaction Support Specialist, you will act as the liaison between sales, customers, and various internal teams, to ensure a smooth and efficient sales operations process. You will be responsible for software renewal management, software opportunity management, pricing, order management, and license key management. The following is a more in-depth explanation of what your responsibilities will entail:

Software Renewal Management

· Use the Subscription tool to manage assigned ALC/YLC renewals.

· Provide Sales with visibility for better forecasting.

· Present renewals to CE/SE/customers 90 days before anniversary.

· Ensure timely bookings; track and close renewals within the expiry quarter.

· Flag risks and attend weekly RLC cadence calls.

· Clean up accounts by processing STOPs/TOSs within KPIs.

Software Opportunity Management

· Link all ALC/YLC renewals to MCE opportunities.

· Maintain opportunity details (revenue, forecast, close date, status).

· Attend RLC calls to escalate potential quarter-close risks.

SBOs / DVE / Pricing

· Stay up to date on DS Sales Delegation and Portfolio SBO rules.

· Support CEs/SEs with accurate, well-documented SBOs.

· Coordinate with Pricing, DVE, Legal, and SBA for approvals.

· Communicate SBO status and generate quotations when approved.

Order Management

· Ensure accurate and complete processing of customer POs.

· Collaborate with SBA, Sales, Pricing, DVE, and customers to resolve issues.

· Track orders to closure and keep Sales updated.

· Participate in Top Deals calls for cross-team coordination.

License Key Management / Media Orders

· Manage non-standard License Keys (e.g., Parallel Use, Migrations, Evaluations).

· Coordinate with AG.Keys and obtain necessary approvals.

· Monitor expiring keys and process extensions or renewals as needed.

Qualifications

· Master’s Degree or Bachelor’s Degree in a related field

· 4+ years’ experience in sales execution

· Experience in an integrated Customer Relationship Management (CRM) platform preferred

· Ability to understand high-level sales strategies and ensure local execution

· Proficient in Microsoft Office

· Ability to work creatively and adapt to change

· Business analysis, leading change, managing projects with multiple tracks and working with Finance systems is a plus

Compensation for this role will be commensurate with experience. The total expected compensation range will be between $70,000 and $95,000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.

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Inclusion statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

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Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!