Sales Transaction Support
Role & Responsibiities
- Secure GEO Renewals (AxC + YxC) with Sales and Partners (FCST / Quotation / Key Management)
- Sales Pricier + Deal Structuring : Trusted Pricing & Deal Advisor for Sales
1. Renewal Management
- Proactively contribute to AxC & YxC renewals process, partnering with 3DS Sales and Partners
- Establish and optimize Renewal management processes to drive more accurate forecasting
- Monitor and manage Renewal Churn Rate
- Improve accuracy of Subscription Dashboard (3DS internal Dashboard for renewal FCST) through reliable data governance in CRM
- Enhance forecast accuracy by leveraging historical data and predictive analytics
2. Pricing Strategy & Governance
- Support deal structuring and pricing review to reduce internal bottlenecks and approval lead time, as Korea Sales Pricer
- Analyze historical discount data across industries, brands, and segments
- Provide data-driven pricing recommendations and commercial conditions
3. Data Analysis & Insights
- Collaborate with Sales to drive renewal growth through targeted promotions and actions
- Analyze customer behavior, market trends, and sales performance data
4. Process Optimization
- Simplify and streamline sales processes to improve overall efficiency and scalability
- Continuously identify improvement opportunities and drive operational innovation
- Ensure Sales has easy and timely access to necessary systems and data
- Automate repetitive tasks to enable Sales to focus on high-value customer engagement
5. Sales Enablement & Training
- Deliver ongoing training to improve Sales understanding of 3DS Pricing Policy and tools
- Support Sales teams in adopting pricing best practices and tools effectively
6. Others
- Respond to queries from Clients or Partners regarding all non-selling aspects of renewals, or any non-selling other questions (licenses start date alignment, legal request, questionnaire etc)
- Manage Installed Base : Change of Distributor (COD), License Transfer, Termination of Support (TOS), Termination of Licenses (STOP), Migration, Licenses Remix, Release Upgrade
- Manage License keys in collaboration with the Key Management Center - on time delivery of license keys
- Chase and support Back ALC recapture and reinstatement on Inactive and Dormant Clients
- Play an active role and help identify any extend opportunities upon contract renewal, inform Sales Team and work closely with them to ensure closing
- Follow and adhere to 3DS process including Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
- To execute license contract taking into account Clients constraints or requests
- To issue renewal quote and associated documentation in a timely manner
Qualifications
- Bachelor’s degree
- 5 - 10 years of experience in Renewal Sales, Sales Operations, Business Analytics, or a similar role
- Proficiency in Excel (advanced level preferred); experience with data visualization tools
- Familiarity with CRM systems (e.g., Salesforce) and forecasting methodologies
- Basic understanding of pricing concepts and commercial deal structuring
- Strong attention to detail with a high level of accuracy in data handling
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Excellent communication skills and ability to work effectively with cross-functional teams
- Proactive mindset with a willingness to learn and improve processes
What’s in it for you:
- Work for the one of the biggest software company in Europe
- Gain exposure to a wide variety of industry experiences and IT technologies
- An international work environment with brilliant colleagues around the globe
- A conducive and supportive environment for personal and career growth
Inclusion statement
Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!
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