Order and Fulfillment Management

Imagine new horizons...

 

Dassault Systemes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations.

Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systemes collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world. The group brings value to over 200, 000 customers of all sizes, in all industries, in more than 140 countries.

 

What will your role be?

Drive and execute the Order & Fulfillment Readiness (O&FR) Process which aims at making available new Releases of Programs (3DEXPERIENCE, V6 and V5) and Brand Product Lines, including Integrations, to ensure readiness for Ordering, Delivery, Billing and Support for DS Sales Forces, and to support Corporate Simplifications, while meeting DS business and legal requirements.
Lead and execute the global Software Distribution Process for new Releases and associated Support Levels.
Lead and execute the global License Key Management Process for new Releases.

O&FR Project Management
•    Planning the O&FR project from Kick Off to Release availability for all the work streams: Packaging, Business Model, License Keys, External IP, Software Distribution, Export Compliance, System Setup, Legal Framework, Support Readiness, Finance Mapping and Sales Enablement.
•    Managing day-to-day project activities, assessing the readiness of all O&FR deliverables and tracking the action plan, in collaboration with the O&FR Board and the stream Leaders.
•    Creating certain O&FR deliverables including release specific attachments to Customer agreements.
•    Analyzing the accuracy of the data driving the O&FR processes.
•    Reporting project status and plan until closure.
•    Improving the processes used to manage O&FR Projects
•    Optimizing the accuracy and quality of the Project data
•    Harmonizing the practices within the O&FR Project Team Members
 

Software Distribution
•    Run Software Distribution operations for all DS new Releases of Programs (3DEXPERIENCE, V6 and V5) and Brand Product Lines, including Integrations, according to R&D and O&FR master schedules
•    Deliver media master catalog into DSx.Client Order to allow ordering by Customers
•    Develop artworks (print files) for physical deliverables in collaboration with the DS Design Studio and deliver them to the Media Operation Center(s) (“MOC(s)”)
•    Provide master media as iso files to MOC(s)
•    Publish electronic deliverables on the DS Download Platform
•    Support 3DS Cloud upgrades for distribution services
•    Promote use of standard DS software distribution processes and tools for newly-acquired companies
•    Adapt software distribution processes for newly-acquired companies when applicable and possible
 

License Key Management
•    Run License Key Management operations for all DS new Releases of Programs (3DEXPERIENCE, V6 and V5) and Brand Product Lines, including Integrations, according to R&D and O&FR master schedules
•    Deliver License Key generators and License Key set-up in DSx.Client Order to allow ordering by Customers
•    Support IT, R&D and Acquired Companies for DSLS integration in Product Portfolios
•    Deliver Fact Sheets for Licensing of acquired Portfolios

The Challenges ahead

Manage stake holders demands with customer satisfactions