Network Security Engineer

Network Security Engineer

In our APAC IT organization, we are looking for a motivated Network Security Engineer who will be primary working on Firewall/micro-segmentation/User VPN L2/L3 level tickets from EMEA and APAC region. You will be making sure that the ticket pool SLAs are as per the expectation and those pools are well managed by other team mates as well. You will also be part of the Remote User Access technology group and work on technologies like Zero Trust Network Access etc. We also expect you to be participating in all Firewall & Remote User Access projects and operations at APAC level and contribute significantly. 

Your base location will be Dassault Systemes Pune campus in India and you will work closely with a geographically distributed team across the continents.

Role & Responsibilities

·       Own the firewall/VPN L2/L3 ticket pools for EMEA/APAC region and make sure that defined Pool SLAs are met

·       Work on external & internal firewall tickets by engaging with the ticket owners from different geos to understand their business requirements

·       While doing firewall openings make sure that all defined security policies are followed in terms of security validations and the ports to be whitelisted

·       Understand the global IP routing and components involved in it to have a better understanding of firewall openings

·       Understand the global SSL VPN architecture and the failover mechanisms to serve the user VPN tickets in an efficient way

·       Use the 3DS internal ticketing tool to manage, track, update and close the tickets. Make sure that tickets are updated with all the relevant information periodically.

·       Patch/Upgrade firewall firmware periodically across APAC

·       Work with remote IT teams to install/replace new firewall appliances as and when it's required

·       Be part of the implementation team for any new firewall related projects.

·       Create periodic reports on the firewall logs and see if there is any scope for fine tuning in terms of security policies.

·       Keep monitoring the firewall performances and proactively intimate the management if there is any upgrade/replacement required.

·       Generate reports for ticket pools and monitor them to make sure that tickets are handled as per defined SLA.

·       Help the automation team with feedback on how to automate the recurring operational tasks and if possible, contribute code in that front