Be the next big change > Dassault Systèmes

Be the Next Game Changer

Internship: User Assistance Web Developer, SOLIDWORKS

United States, MA, Waltham
Internship
11/2/2022
529925

Imagine New Horizons

Be at the forefront of innovation! Serving customers of all sizes, in all industries from high-tech, life sciences, construction and transportation, we help businesses and people around the world create products and services in a novel, sustainable way.

Do you have dreams? Do you enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world. 

Shape your career with 3DS! #WeAre3DS

What your role will be?

As part of the SOLIDWORKS Operations group, the User Assistance team's mission is to provide thorough, accurate, engaging, and easy-to-find information so that busy users can do their work effectively and efficiently.

As a web developer working with the User Assistance and Web Tools teams, your main task will be to help to upgrade the help.solidworks.com online help domain so that it uses the same new features that have recently been developed for the help.3ds.com domain. You may also support other development for the two help domains, including ongoing efforts to unify their technologies and architectures.

You will work under the supervision of the SOLIDWORKS User Assistance Director and the Software Engineering Director for the Web Tools team. You will likely have contact with English-speaking development teams and interns in India and in France. You might perform additional testing and production tasks for the SOLIDWORKS User Assistance team as time allows.

The Challenges Ahead

  • Adapt the responsive redesign of help.3ds.com for use on help.solidworks.com, primarily working with HTML, CSS, and JavaScript.
  • Adapt the new mechanism for collecting feedback from our users and usage analytics that is deployed on help.3ds.com for use on help.solidworks.com. Includes work on storing, analyzing, and visualizing the resulting data using our User Analytics service and 3DEXPERIENCE platform dashboard/visualization tools.
  • Contribute as time allows to ongoing work to redesign and rearchitect the main landing and navigation user interface for help.3ds.com and help.solidworks.com.
  • Contribute as time allows to efforts to refactor and unify the code and structure of our two online help domains. 
  • Assist as necessary with other web development and user assistance development tasks

Your Key Success Factors

  • Actively enrolled in a Bachelor’s or Master’s degree program in Computer Science, Web Development, or similar area of study for the duration of the internship
  • A minimum cumulative GPA of 3.0
  • Highly-developed skills in core web technologies - HTML, CSS, JavaScript
  • Experience with some or all of the following, or with similar tools: a modern Web tool stack such as MERN or MEVN, ASP.NET, SQL Server or other database technology, analytics tools such as Google Analytics
  • Keen sense of web design and understanding of the fundamentals of User Interface design
  • Passionate about improving the user experience
  • Ability to learn new tools and components very quickly
  • Ability to shift directions quickly when priorities change
  • Excellent communication skills in English, both verbal and written
  • Ability to work both independently and within a collaborative team structure

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law.  Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.
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SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.