Industry Process Consultant - DELMIA Robotics

United States, MI, Royal Oak

Role Description and Responsibilities

As a Maintenance Repair & Overhaul (MRO) Solution Architect at Dassault Systèmes, you will lead the charge in large-scale digital transformations, empowering our clients with the groundbreaking Model Based In-Service Virtual Twin Experience. Dassault Systèmes stands at the forefront of MRO solutions, delivering unparalleled support and service engineering, meticulous maintenance execution preparations, advanced system monitoring and predictive maintenance, augmented reality-enhanced maintenance execution, comprehensive in-service feedback, and optimized maintenance processes.

·       Innovative Solution Design: Design and implement cutting-edge, replicable customer business processes leveraging Dassault Systèmes' superior MRO portfolio. Collaborate closely with account teams, clients, and technical experts to translate business objectives, performance goals, and technical requirements into robust and effective solutions.

·       Client Engagement and Education: Provide top-tier client education by identifying pain points and opportunities for enhancement. Define and propose Industry Solution Experiences (ISEs) and Industry Process Experiences (IPEs). Prepare and deliver compelling product demonstrations, articulate the distinct value of our solutions, and support Proof of Value/Production pilots, enabling clients to achieve their strategic goals and realize tangible value.

·       Change Leadership: Serve as a dynamic change agent, thoroughly assessing customer business processes and proposing innovative approaches using 3DS MRO solutions.

·       Effective Communication: Communicate technology directions, strategic decisions, nuanced tradeoffs, and benefits across diverse audiences, from executive leaders to technical experts, ensuring clear and persuasive messaging.

·       Process Optimization: Conduct detailed fit-gap analysis workshops, meticulously document "To-be" processes, and demonstrate product capabilities with professionalism and precision to meet and exceed revenue targets.

·       Expertise and Knowledge Sharing: Maintain and demonstrate a best-in-class level of expertise, continuously leveraging field activities to foster innovation and stay ahead of industry trends.


·       10+ years as a Maintenance, Repair, or Overhaul (MRO) Engineer in enterprise sustainment activities OR 10+ years of experience in selling, supporting, and deploying MRO software, with comprehensive industry knowledge.

·       Proficient in model-based principles with proven ability to lead sales engagements that require practical application of this methodology.

·       Deep expertise in aftermarket business processes for complex equipment such as gas turbines, aircraft, engines, elevators/escalators, etc. with a track record of success in these areas.

·       Demonstrated experience in MRO, field service engineering, planning, and execution.

·       Familiarity with MRO governing standards such as S Series and technical publications, ensuring compliance and excellence.

·       Skills:

·       Strong leadership skills to drive collaboration and innovation both internally and externally.

·       Exceptional ability to tailor communication to both leadership and technical audiences, ensuring clarity and impact.

·       Extensive experience in providing technical leadership on large, complex MRO-related projects and systems, consistently delivering superior results.

Required Education & Professional Experience

·       Education:

·       Bachelor’s degree in a related field (Master’s degree preferred).

·       Domain Expertise:

·       10+ years of domain expertise in maintenance/manufacturing.

·       Robust technical background in software/applications.

Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Compensation & Benefits

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

Equal opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
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DELMIA helps industries and service providers connect the virtual and real worlds of global operations to re-imagine business for achieving sustainable excellence and delivering orchestration across value networks.