Implementation Consultant, Medidata Link
Medidata: Powering Smarter Treatments and Healthier People
Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical
development, commercial, and real-world data. Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. And Medidata’s ongoing commitment to infusing the patient voice into trial designs and solutions is helping to create a better and more inclusive experience for all participants in clinical studies. Medidata is involved in nearly 40% of company-initiated trial starts globally, with
studies conducted in more than 140 countries. More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software. Medidata is headquartered in New York City and has offices around the world to meet the needs of its
customers. Discover more at www.medidata.com and follow us @medidata.
Your Mission:
Implementation Consultants (IC) configure Medidata's software applications to meet client requirements, ensure implementations follow Medidata standard business processes and ensure adherence to Good Clinical Data Management Practices. ICs also act as thought partners to our clients, guiding how to implement Medidata's software best to provide the most value.
The Implementation Consultant will work with Product Managers, Delivery teams, and other functional departments during the implementation of Medidata's software applications for clinical studies. The IC will be the primary resource for authoring specification documents used by different groups and configuring applications during clinical studies' development using Medidata's suite of products. This role is remote-friendly.
Your Commitments/Duties:
Product/Advisory:
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Reporting into Medidata Link Product, you will collaborate with Engineering and Delivery teams to translate customer needs regarding system and application functionality, ensuring a match between needs and actual system capabilities
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Author specifications based on client requirements, including functional test cases, for use in configuring solutions in Medidata's suite of products and in custom integrations with other products
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Define new features for development based on customer and product needs
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Work with third-party vendors to ensure that all back-end clinical data changes follow best clinical data management practices
Engagement:
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Work directly with clients and our teams to advise on best practices for implementing Medidata's software and enforce Medidata SOPs and procedures
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Mentor Professional Services Implementation Consultants to prepare, adapt, or agree on all specifications provided by the client
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Ensure that Clinical Services deliverables are aligned and meet Project Management timelines
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Participate in internal projects, e.g., process improvement, product improvement, and identifying best practices
Your Competencies:
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Collaborate with Product Manager, R&D and Delivery staff to translate software features into technical requirements
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Excel in problem-solving and managing multiple priorities in an Agile development environment
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Ability to use data and metrics to back up assumptions, recommendations, and guide our decisions
Your Education & Experience:
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Bachelor's degree (in a quantitative or business discipline, e.g., business administration, management information systems, computer science, engineering, statistics, or related field) and 2 years of related experience; or equivalent work experience
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Familiarity with Agile development processes and JIRA
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Familiarity with technical and analytics concepts such as databases, APIs, and JSON are a bonus
As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.
The salary range for positions that will be physically based in the NYC Metro Area is $79,500-85,314.
The salary range for positions that will be physically based in the California Bay Area is $84,000-112,000.
The salary range for positions that will be physically based in the Boston Metro Area is $78,000-104,000.
The salary range for positions that will be physically based in Texas or Ohio is $70,125-93,500.
The salary range for positions that will be physically based in all other locations within the United States is $71,250-97,729.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.
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Equal Employment Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Diversity statement
Equal opportunity
MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.