Be the next big change > Dassault Systèmes

Be the Next Game Changer

BIOVIA User Assistance Developer - 6 months

Ireland, Cork
Fixed Term Contract; 6 Months

BIOVIA User Assistance Developer - 6 months Fixed Term Contract

Imagine new horizons…

Dassault Systèmes, the 3DEXPERIENCE company, provides business and people with virtual universes to imagine sustainable innovations.

The industry-leading BIOVIA portfolio integrates the diversity of science, experimental processes and information requirements, end-to-end, across research, development, QA/QC and manufacturing. Capabilities include Scientific Informatics, Molecular Modeling/Simulation, Data Science, Laboratory Informatics, Formulation Design, BioPharma Quality & Compliance and Manufacturing Analytics.


BIOVIA is committed to enhancing and speeding innovation, increasing productivity, improving quality and compliance, reducing costs and accelerating product development for customers in multiple industries. Shape your career with 3DS! Visit our website -


What will your role be?

As a User Assistance (UA) Developer for BIOVIA apps, you play a major role in the planning and development of the product documentation.

You will own the overall product documentation for your subject areas and ensure that the quality, technical accuracy, and customer focus are maintained in your deliverables. You will work in a fast-paced environment alongside software developers, QA engineers, user experience designers, product managers, support engineers, and other UA Developers located across Dassault Systèmes (3DS) offices in Europe, the Americas, and India.


The challenges ahead

  • Become the documentation expert for the software
    • Gather technical information by doing hands-on testing of software, reviewing specifications, and meeting with subject matter experts and other team members.
    • Document the software using concept, task, and reference-based formats.
  • Maintain schedules and share documentation status with stakeholders.
  • Install or access builds and test functionality against the documentation for improving the usability and technical quality of docs.
  • Review UI labels and content in apps and provide feedback to the product define team.
  • Ensure cross-team coordination by working with development, QA, product definition, product management, and support staff as needed.
  • Implement edits in the documentation as necessary.

Your key success factors:


  • Excellent written and verbal communication skills in English
  • Educational background in Computer Science, or Engineering, mass communication or journalism.
  • Software writing qualification or certification would be beneficial.
  • Direct writing experience in software documentation.
  • Previous experience with source control systems.
  • Ideally experience with authoring in XML DITA, preferably using oXygen.
  • Excellent written and verbal communication skills in English.
  • Understanding of technical concepts and customer requirements, and be able to translate that information into quality documentation.
  • Good knowledge of documentation processes and tools.
  • Strong project management skills, with experience managing and executing projects.
  • Proven ability to meet deadlines.
  • Comfortable working independently and collaboratively with teams.


As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonised Workforce of the Future.


BIOVIA Logo > Dassault Systèmes

BIOVIA provides scientific solutions to discover, design, develop and deliver innovative drugs, materials and formulas.