Account Manager, Manufacturing Industry | DX Solutions

Imagine New Horizons...

• The primary mission of the Client Exec is to define and monitor the client strategy for his/her assigned client(s) and its value network when appropriate, in order to achieve revenue target and growth objectives in concordance with 3DS Strategy.

• Identify, Reveal & Articulate the customer business value through Industry Solution portfolio using VALUE ENGAGEMENT as the Value Selling Framework

• Develop the trusted advisor relationship with Key Customer Executives to foster a sustainable partnership between both companies. Drive customer & Value Network enterprise business transformation. Establish strong entry barrier against competition.

• Be accountable to engage systematically customer's transformation on value, through DS value driven framework, positioning and selling 3DS business consulting missions, and monitoring and delivering end-to-end business value. 

• Act as the team leader for all 3DS Ecosystem actors engaged in the account in alignment with strategy.

• Leverage 3DEXPERIENCE platform through if we loop as our favorite channel for intimate clients’ relationships and align 3DS Ecosystem activities & deliverables.

What Will Your Role Be?

• Support the Sales Management in the context of the definition of the Geo Strategy and the realization of the sales planning 
• Identify key customer challenges and drivers for transformation that could be addressed with 3DS solutions
• Define and update systematically the Client Strategy and all its Value Network (when appropriate) in the CRM My Client Engagement and the Customer Value Roadmap
• Sell on value through assigned offers from Industry and Brand Portfolio within a defined territory leveraging VALUE ENGAGMENT Framework
• Perform end-to-end sales engagements compliant with the DS sales referential while leveraging DS Platform as a communication channel both internally and externally.
• Provide Leadership around VALUE ENGAGEMENT, enabling connection of framework and consultative value selling engagement
• Build and develop trusted relationships at executive level and within all layers of client organization to ensure sustainable business intimacy between 3DS and customer 
• Orchestrate 3DS teams, Partners (when appropriate) and/or C&SI as appropriate to lead the execution of the Client strategy to create leads then growth opportunities
• Provide an accurate forecast on 5 rolling quarters and FY creating the appropriate pipeline to reach business objectives
• Manage negotiation with the customer by complying with all 3DS engagement processes (Finance, Legal), government and local regulations, DS policies and ethical standards
• Follow customer satisfaction during deployment
• In case of Cloud/SaaS projects, follow users deployment and adoption and take initiatives if slow deployment
• Contribute to best practices based on Lessons Learned (including Root Cause Analysis, Analytics, Loss reviews)
• Manage 3DS and Client ecosystems all along the customer experience to ensure global satisfaction 
• Use and fulfill DS CRM My Client Engagement according the corporate guidance, making sure that data are up to date.
• Act as the community manager for communities animated through DS Platform.
• Own and Manage IFWE Loops for clients to target

• Follow Sales certification programs