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Online Support for Students

Common Topics
Account & Essentials

Common Support Topics

Before You Purchase

  • Online Store 
  • Account & Purchase Faqs
  • Why buy online 
  • Cloud Eligibility 
  • Certified Hardware & Software 

Setup & Usage

  • Access my 3DEXPERIENCE platform 
  • Knowledge Base 
  • Usage FAQs 
  • Getting started and Installation FAQs 

Account Management

  • Reset my password 
  • Manage my subscription 
  • Update payment method
  • Get invoice 

My account

Manage your subscriptions, your payment methods and access your platforms.

Access your account

Get Started

Guides to quickly onboard and start using your solutions.

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Frequently Asked Questions

Quick answers to common user concerns.

Visit FAQ