Our Cloud Eligibility tool is the easiest and quickest way to check the compatibility of your environment with 3DEXPERIENCE platform on cloud.
This tool is available for Windows version only. Please ensure that you have internet access to run this tool. The Cloud Eligibility Checker tool will perform various checks and ensure you are ready to run 3DEXPERIENCE Platform on Cloud. In order to stay up to date with the brand new updates it is very much essential to download the latest version of Cloud Eligibility Checker Tool each time.
To know more details on the Cloud Eligibility Checker please refer our knowledge base QA00000100385
The official Cloud Program Directory contains detailed prerequisites and system requirements. The following pages are describing the main highlighted requirements to check prior to upgrading.
The official documentation you can use as reference for Hardware Configurations check are :
1. Open the control panel and go to Internet Options > Advanced > Security Ensure that “Enable Enhanced Protected Mode” Option is disabled
2. Open the control panel and go to Internet Options > Advanced > Security Ensure that “TLS 1.2” Options are enabled
When receiving a Case, DS will determine if this is due to an issue specific to network round trip latency or available bandwidth between Customer’s location of access of the DS Offering and DS’s data center.
It is required (https://media.3ds.com/support/progdir/all/?pdir=3Dexp&context=cloud) :
DS reserves the right not to provide Support Services if those requirements are not respected.
Such round trip latency / bandwidth measure shall be performed using 3DEXPERIENCE Paltform “Network Perfomance” utility accessible on the “Assistance / About 3DEXPERIENCE Platform / Support” menu.