Customer Support & Service AnalyticsReinvent Customer Support and Services Through Data
Compile, analyze and uncover the value of “product-generated” data, combined with customer information and aggregated data found in any systems that may be used during product support and operations, creating new services and enhancing competitiveness and customer satisfaction.
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With a 360 degree view of customers and analytics capabilities, EXALEAD OneCall unlocks the value of data and information, improving customer interaction, recommendations, and engagement. >> Read more