Postal and Express

With evermore demanding customers and in an increasingly fast-paced world, deliver with greater efficiency, reliability and speed for time critical orders, short lead times  or replanning requirements to drive improved customer satisfaction.

Postal and Express Services must detect insights of customers to deliver above and beyond competition. Tracking of brand sentiment and customer feedback, by capturing data from multiple data sources, internal and external, to uncover improvement areas and action plans as part of a fast and ongoing process.

The race is on to make the most deliveries at the lowest cost. Some try to achieve this by adapting different business models; some based on an improvement of capacity and increased efficiency, but others by cascading lower costs to subcontractors and gaining profitability.

Profitability with low employee morale is also bad for business and customers. We seek to optimise operations as a lever to improve profitability, regardless of their business model, to meet customer expectations, while keeping employees at heart.

The Emissions’ Goals towards 2030 and 2050 is a long transformation journey where Dassault Systemes can play a role at heart. To manage a Corporate wide evolution, on service and corporate responsibility, by supporting its main axes:

• transitioning to Cleaner fuels,
• renovation of the vehicle fleet to greener units,
• the adoption of eco-friendly facilities, 
• and by making better decisions, keeping Emissions’ KPIs in mind, with the aid of advanced planning and optimization algorithms.

Postal and express delivery companies operate in a time besieged by disruption and rapidly evolving technology. Surging market demand and higher shopper expectations around convenience and value have accelerated recently.

As a result, companies must focus on transforming. Whether with a Fleet of its own, or subcontracted services, the last mile puzzle is still the costliest mile. 

Many new solutions in the market, but few have the expertise of managing the largest Postal & Express operators in the world, for over a decade, with proven technology that scales to the largest volumes, adapts to specific customer environments and delivers reliably.

End to end (E2E) supply chain involves a complete integrated process. From service design, processing facilities, a backbone transport network, first and last mile, ensuring customer satisfaction and feedback.

A traditional supply chain focuses on each function where every step in the process is siloed and handled separately. This results in an inefficient and limited overall performance.

An E2E service Platform is a holistic view that integrates all supply chain functions. It provides greater visibility, and access to previously untapped efficiencies.