Sales Transaction Support

Role & Responsibiities

• Secure GEO Renewals (AxC + YxC) with Sales and Partners (FCST / Quotation / Key Management)
• Sales Pricier + Deal Structuring : Trusted Pricing & Deal Advisor for Sales

1. Renewal Management 

• Proactively contribute to AxC & YxC renewals process, partnering with 3DS Sales and Partners
• Establish and optimize Renewal management processes to drive more accurate forecasting
• Monitor and manage Renewal Churn Rate
• Improve accuracy of Subscription Dashboard (3DS internal Dashboard for renewal FCST) through reliable data governance in CRM
• Enhance forecast accuracy by leveraging historical data and predictive analytics

2. Pricing Strategy & Governance

• Support deal structuring and pricing review to reduce internal bottlenecks and approval lead time, as Korea Sales Pricer
• Analyze historical discount data across industries, brands, and segments
• Provide data-driven pricing recommendations and commercial conditions 

3. Data Analysis & Insights

• Collaborate with Sales to drive renewal growth through targeted promotions and actions
• Analyze customer behavior, market trends, and sales performance data

4. Process Optimization

• Simplify and streamline sales processes to improve overall efficiency and scalability
• Continuously identify improvement opportunities and drive operational innovation
• Ensure Sales has easy and timely access to necessary systems and data
• Automate repetitive tasks to enable Sales to focus on high-value customer engagement

5. Sales Enablement & Training

• Deliver ongoing training to improve Sales understanding of 3DS Pricing Policy and tools
• Support Sales teams in adopting pricing best practices and tools effectively 

6. Others

• Respond to queries from Clients or Partners regarding all non-selling aspects of renewals, or any non-selling other questions (licenses start date alignment, legal request, questionnaire etc)
• Manage Installed Base  : Change of Distributor (COD), License Transfer, Termination of Support (TOS), Termination of Licenses (STOP), Migration, Licenses Remix, Release Upgrade
• Manage License keys in collaboration with the Key Management Center - on time delivery of license keys
• Chase and support Back ALC recapture and reinstatement on Inactive and Dormant Clients
• Play an active role and help identify any extend opportunities upon contract renewal, inform Sales Team and work closely with them to ensure closing
• Follow and adhere to 3DS process including Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
• To execute license contract taking into account Clients constraints or requests
• To issue renewal quote and associated documentation in a timely manner