Order Administration Specialist

Job Description and Responsibilities

supervise the ordering system, control and approve Orders (POs) and Renewals (RNs) in compliance with 3DS policies and rules. Train and adVise Sales Organizations and Distributors in tile execution of tile OTC process. Cootribute to OTC process documentation and to the ordering tools evollllion and testing.

RESPONSIBILITES

SBA Processes related to sonware sales of all brands for CSE/CPE/lSE Korea:

Analyze, approve and process orders and renewals in compliance with 3DS policies and rules

Manage Customers and Distributors' daims

Ensure transactions are processed as per agreement and per 3DS policies and rules as established by Business Administration departments

Drive specific projects such as coordination of Change of Distributor or lntercompany Transfer

Support the integration of acquired businesses through tile proper integration of their orders via trainings and support of newly integrated teams

Conduct internal & external audits on Order Management activity

Act as an expert, define and transform Order Management Process and Tools

Contribute to the ordering toots enhancements testing as require

Train and Support individually & collectively Sales Transaction Support and Partners

DELIVERABLES

POs/RNs control & approbation with autonomy, In a timely manner and In respect of documented TAT, processes and check rules

Efficient audit of POs/RNs upon management request and/or documented processes in respect of communicated deadlines

Alert releVant Business Administration department(s) in applieable situations

Expert knowledge of 3DS Order to cash Processes and associated Tools and their user guides

Proactivety provide high-quality and timely support to internal and external customers