Delivery Engineer
Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as a Services Software Expert in KL, Malaysia!
Role Responsibility & Job Description:
-You will contribute to ensure our hosted environment runs smoothly and grows with the needs of a fast-developing and demanding international organization of professionals involving in 24/7 operations.
- You will be implementing, maintaining and deploying customer applications as well supporting the technical complex deployments
- You will provide excellent customer support, where your planning and communication skills are equally needed as your technical skills
- You will assist the team in overall day-to-day operation
- You will acts as support to analyze and resolve customer incidents which can be outside office hours and/or during weekends.
- You will work on shift rotation to support 24/7 operations
Qualifications:
- Degree in Information Technology or Computer Science
- Minimum 1 year experience in technical support or software development role with good analytical skills and conceptual thinking ability.
- Experience with business integration and related protocols like SOAP, RESTAPI, SFTP
- Experience with implementation/setup/configuration of Enterprise Software Applications
-Working knowledge of networking components (firewall, load balancers and protocols like TCP/IP)
- Knowledge of software development principles
- Knowledge of IT-security principles
- Having strong quality focus
- Having excellent time management
- Customer focused attitude
- Pro-active communication style
- Good analytical thinking and proven experience in problem solving.
- Fluent in both speaking and writing To make things really interesting.
- Knowledge of ITIL
- Knowledge with ISO 27001 principles.
- Working experience with Cloud and datacenter technologies
- Experience with complex and large technical environments
What's in it for you?
- Work for the one of the biggest software company in Europe
- Gain exposure to a wide variety of industry experiences and IT technologies
- An international work environment with brilliant colleagues around the globe
Inclusion statement
Todas las empresas se enfrentan a retos únicos de planificación, algunos complejos, otros a gran escala y otros aparentemente imposibles de resolver. La visión de Quintiq es resolver cada uno de ellos gracias a una única plataforma. Esta misión ha guiado el desarrollo del software de Quintiq desde que aparecieran las primeras líneas de código en 1997. Nuestra visión está transformando las cadenas de suministro de todo el mundo.
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