EXALEAD
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Data in Business
EXALEAD reveals the hidden information intelligence needed to understand, participate, and act.
EXALEAD enables organizations to gather, align and enrich Big Data—whether internal or external, structured or unstructured, simple or complex—and to deliver that information the way users want to receive it. Our solutions transform large volumes of heterogeneous, multi-source data into meaningful, real-time information intelligence to help users improve business processes and gain competitive advantage.
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Capabilities
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Customer Support & Service Analytics
Reinvent Customer Support and Services Through DataExplore the capabilityCompile, analyze and uncover the value of “product‑generated” data, combined with customer information and aggregated data found in any systems that may be used during product support and operations, creating new services and enhancing competitiveness and customer satisfaction.
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PLM Search & Analytics
REVEAL EXISTING PRODUCT INFORMATION, REUSE IT AND GENERATE ANALYTICSExplore the capabilityPLM Search and Analytics applications are based on technology developed to combine innovative Big Data approaches with with Dassault Systèmes unique PLM DNA, such as 3D or complex multi-level configured product structures.
Resource center
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EXALEAD OnePart Solution...
EXALEAD OnePart is a business discovery application that accelerates reuse of parts, designs, specifications, standards,...
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EXALEAD OneCall Solution...
Our unique solution intelligently delivers a 360-degree view of the customer directly to contact center and frontline sales...
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EXALEAD OnePart Reduce...
Discover how classifying and deduplicating parts can directly optimize working capital using OnePart Reduce.
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Customer Stories
Browse all EXALEAD Customer Stories-
Eovi Mcd mutuelle
Eovi Mcd mutuelle
When French complementary insurance provider Eovi Mcd mutuelle wanted to improve the responsiveness and efficiency of its customer service agents, it called upon the innovative customer engagement application EXALEAD OneCall.Eovi Mcd mutuelle needed to improve the responsiveness and efficiency of its customer service agents interacting with members and prospects via telephone.