Privacy
Safeguarding privacy has long been a priority for our customers. We apply strict standards to the collection, use, and management of personal data.
Data Privacy Program
To respect user privacy and securely manage personal data in compliance with the EU’s General Data Protection Regulation (GDPR) and other data protection regulations, we maintain a comprehensive Data Privacy Program that includes a dedicated Group Data Protection Officer, company-wide training, and ISO 27001 and ISO 27701 certifications.
Data Privacy Commitments
Our policies, controls, and data handling practices demonstrate a structured approach to protecting personal data in line with global regulations.
Privacy Policy
Our Privacy Policy details individuals' rights and outlines how we collect, use, and protect personal data across our websites and solutions.
Data Processing Exhibit [DPE]
The DPE outlines the terms under which we process personal data on behalf of our customers, in accordance with GDPR and other applicable data protection laws.
Technical and Organizational Measures [TOMs]
To protect personal data processed through our cloud solutions, we implement comprehensive and risk-based TOMs that are regularly updated to reflect evolving security standards and best practices.
Subprocessors
In line with GDPR and other privacy regulations, we publish and regularly review a list of approved subprocessors involved in the processing of personal data within our cloud solutions. Customers can subscribe to receive updates.
Data Privacy Resources
Review our privacy-related certificates and whitepapers.
ISO/IEC 27701:2019 PIMS for 3DEXPERIENCE platform SaaS
The Privacy Information Management System for the 3DEXPERIENCE platform on the cloud, covering activities as both a data controller and a data processor, is certified to ISO/IEC 27701:2019.
ISO/IEC 27701:2019 PIMS for BIOVIA ScienceCloud
The Privacy Information Management System for BIOVIA ScienceCloud, including data privacy controls and governance for its role as a processor of personal data, is certified to ISO/IEC 27701:2019.
Cloud Security & Privacy
We safeguard the 3DEXPERIENCE platform through a Secure Software Development Lifecycle (SSDLC), GDPR-aligned practices, MFA, DAST/SAST, and a Shared Responsibility Model for cloud-based solutions.