Discover how to manage my lab on 3DEXPERIENCE Make
You want to modify some information in your lab, please connect to "My Service".
Once in the "My Service" tab, click on the "Lab. Make" section, which will give you access to all the registration steps.
Each of these steps includes all your information available at any time on the Make service. They can all be modified at your convenience, with the exception of one: "Payment information". For the latter, please contact your contact in the Marketplace team by email or via the following link: https://www.3ds.com/make/contact-sales
The steps that will serve you mainly :
If you wish to add a new machine, you will find below a summary video of the steps to follow that you discovered at the time of registration.
On the Make service, finishes are associated with the notion of processes and materials, so you must specify those on which the finishes you are declaring or that you want to modify apply.
The declaration is therefore done in two steps:
This page is your window on the Make service, your visible part, for visitors and customers of the Make service. It is therefore important that it reflects your activity and your know-how. This implies that you regularly update the editable parts of the page:
You will find below the video summarizing the showroom page.
At this stage, you can specify the possibilities of shipping or recovery at the production site, additional services you wish to highlight (3D modeling, topological optimization, design office, etc.) as well as the notions of certifications and file formats you support.
The last point is the possibility to allow or not the reception of "notify all" requests. By default, this option is activated on your profile and consists in the fact that a customer can, if he wishes, notify with a request all the service providers corresponding to his request and having this box active. At the time of these requests, you are notified of the number of service providers in copy and you have a limited number of days to position yourself (5 days). We advise you to leave this option activated at first, there will always be time to deactivate it in case of inconvenience.
We provide you with an automatic quotation tool for additive manufacturing. If you are not concerned by the process or do not wish to activate this service, simply do not "Activate automatic pricing" (it is deactivated by default) and go to the next step.
Please note a few important points:
By activating the automatic pricing, you arrive on a first page allowing you to specify different rules around your use of this tool, you have :
The rest is in the 3 panels at the bottom of the page. The first two panels concern the pricing of manufacturing and finishing. It is here that you will be able to enter your price constants in our algorithm following 4 variables:
We provide you with three STL files to download, allowing you to compare (by quoting them using your internal methods) and to refine the price that will be displayed to the Make service customers.
If you do not wish to display a price on a material, you can click on "No price" at the last step (of the material) or you can give a price range to give the customer an indication.
The last panel of the automatic pricing concerns the shipping rates. For this part, we advise you, if you do not already have it, to get in touch with your carrier in order to obtain its price list by geographical zone.
This step gives you the possibility to share or delegate the management of the lab to members of your company. Once added, each lab manager will be able to modify all the information of the lab, and answer to the customers' requests.
To invite a lab manager, click on the button with the same name and fill in the small form with his email and a message notifying the person of the action.
Please note that if the person you are adding as a Lab Manager does not have a 3DEXPERIENCE account yet, a "(pending)" will appear next to their email. The person will need to log into the 3DEXPERIENCE Marketplace once to access the "my department" tab.
Last part of your registration on the Make service ... and not the least. Indeed, this part does not only rely on the validation of the Dassault Systèmes team, but mainly on the teams of our payment provider: Stripe - https://stripe.com/
Please note beforehand that :
This step starts with three small parts, below you will find the different points of attention:
For the final part of this step, it is necessary to declare the physical person responsible for the company. For this person, you must complete all the personal information requested in the form (it includes 2 pages):
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