3DEXPERIENCE platform on cloud support




Upgrade guide

Each year we perform improvements on your 3DEXPERIENCE platform on cloud. The Upgrade guide helps to understand how to upgrade or update your 3DEXPERIENCE platform.

3DEXPERIENCE live status

Get a live status of the 3DEXPERIENCE platform on cloud.

Support For Online Purchase

Click here to access to FAQs regarding Online Purchase.

Support offers

Dassault Systèmes provides support for all 3DEXPERIENCE platform users. You can upgrade your solution, submit online requests, browse online knowledge, submit Non Defect requests and communicate directly with cloud experts. 



Support Policies

Read the Customer Success Services Policies that may be applicable to the 3DS solutions you ordered. 

Online services information

You will find here ordering information: