Support Policies
Dassault Systèmes Support Policies give you visibility on the different Support phases.
Check out the Support Services that will be applicable to the 3DS solutions you ordered.
Customer Support Policies
Support Lifecycle Policies
Success Offers
Dassault Systèmes Customer Success provides proactive and preventive support covering the complete projects lifecycle.
Dassault Systèmes has packaged all the support services you need to start getting value out of your experience on Day 1 to stay ahead of the curve and drive faster results.
You may complete your Essential Support with a Comprehensive Success offer.
Essential Support Services
SECURE or ADVANTAGE are integrated part of your 3DS Offerings
Enhanced Success Offer
PREMIUM provides an enhanced level of proactive services
Need Assistance?
Our support team is here to help you make the most of our software. Whether you have a question, encounter an issue, or need guidance, we've got your back.