Technical Executive - Industrial Equipment US Remote

Imagine New Horizons

Do you want to be inspired and enjoy coming to work? At Dassault Systèmes, we empower our employees and support their passion to change the world and create the future. Let’s design new horizons together with the power of 3DEXPERIENCE virtual universes! Shape your career with 3DS! Visit our website - www.3DS.com.

What will your role be?

The Technical Executive’s mission is to reveal and demonstrate to customers how to maximize the value of the Industry Solution Experiences in the Industrial Equipment portfolio by applying the Value Engagement framework.  He/she will drive all technical aspects of the Dassault Systèmes (3DS) relationship within your assigned strategic accounts.  You will be a part of the Industry Process Consulting team responsible to win new business, increase sales, and deliver on technical commitments.  By providing top-quality technical service from lead generation & opportunity identification to successful implementation you will ensure customer satisfaction and strengthen the client relationship. 

• Develop with the Client Executives & Sales Experts, and 3DS ecosystem, a strategy to generate revenue by qualifying and driving new business opportunities for short, mid, and long-term revenue targets.
• Be responsible and accountable for coordination of the 3DS group of related projects and program activities to achieve the client’s goals and 3DS commitments.
• Promote and apply the Dassault Systèmes Value Engagement Framework for transformation opportunities and sell the 3DEXPERIENCE platform through value-based proposals.
• Represent the interests of 3DS and act as an executive trusted advisor to the client.

Challenges ahead

• Be instrumental in all customers' escalation processes (technical support, customer satisfaction, account governance, etc.)
• Lead and / contribute to technical operation reviews (technical engagements, customer success, value engagement process, deployment  and implementation)
• Aggregate customer information in order to provide a 360° view across 3DS
• Understand the client’s business process and be able to compare that to the industry best practice for proper communication to the 3DS ecosystem (industry, R&D, services).
• Drive and influence team of 3DS professionals from different organizations and domains.
• Act as an advocate of the customer within 3DS
• Develop strong relationships with your client’s technical leaders to influence the sales strategy and achieve the revenue targets.