Services Project Manager
Role Description & Responsibilities
As a Project Manager at Dassault Systèmes, you will lead and collaborate on projects that bring value-driven solutions to our customers, ensuring their satisfaction and achieving successful project outcomes. Working with both internal and external stakeholders, you’ll be key in deploying our 3DEXPERIENCE solutions within the Aerospace & Defense industry. This position, based in São José dos Campos, focuses on quality, time, and budget management while fostering strong partnerships with clients and team members.
Key Responsibilities
- Project Leadership & Planning: Develop and oversee project plans, establishing clear goals and deliverables for resources, scope, budget, and timeline. Utilize project governance to manage risk and address changes across all stages.
- Customer Relationship Building: Serve as the main point of contact during project execution, building and maintaining positive relationships with customers, understanding their goals, and ensuring alignment with all project objectives.
- Collaboration on Solution Development: Work closely with the sales team and service Solution Architect during pre-sales, supporting activities such as program needs assessments, resource planning, and risk identification.
- Detailed SOW Contribution: Help shape Statements of Work (SOW) by defining project requirements for resources, scheduling, financial needs, and risk considerations.
- Quality Control & Continuous Improvement: Follow Dassault Systèmes’ project standards to ensure the highest quality of delivery, always seeking to apply best practices and refine processes.
- Financial & Performance Tracking: Ensure that project financial forecasts and key metrics are accurate and submitted on time, promoting transparency in tracking progress and budget.
- Knowledge Sharing & Community Engagement: Document and share insights and best practices to support knowledge growth across projects and ensure tools and templates are accessible for future use.
- Collaborative Team Involvement: Engage with Dassault Systèmes' project management community, contributing experiences and learning from others to drive a culture of excellence.
Qualifications
We’re looking for a Project Manager passionate about technology and customer success, with a collaborative approach and solid experience in project management and technology solutions. The following qualifications are ideal:
- Education: Bachelor’s Degree in Engineering, Computer Science, or a related field.
- Professional Experience: A minimum of 10 years of professional experience, including 5 years in project management with large-scale software implementation and services deployment projects that involve client interaction.
- Industry Knowledge: Knowledge of the Aerospace & Defense industry is a plus, as is experience with Product Lifecycle Management (PLM) or Manufacturing Execution Systems (MES).
- Project Management Expertise: Skilled in managing Scope, Quality, Cost, Scheduling, and Risk in complex, extended projects as well as drafting proposals or statements of work.
- Financial and People Management Skills: Proficient in financial forecasting and team collaboration, with an understanding of legal aspects of service projects.
- Technical Proficiency: Experience with Jira, MS Project, and other project management tools.
- Certification: PMP certification is highly valued.
- Language Skills: Fluent in English, with strong oral and written communication skills.
- Flexibility for Travel: Willingness to travel up to 20% of the time.
Diversity statement
Dassault Systèmes is a catalyst for human progress. We provide business and people with collaborative virtual environments to imagine sustainable innovations. By creating virtual twin experiences of the real world with our 3DEXPERIENCE platform and applications, we bring value to more than 350,000 customers of all sizes, in all industries, in more than 150 countries. Join our global community of more than 23,800 passionate individuals!