Service Sales Manager

China, SH, Shanghai

Role description & Responsibilities

Drive the business development with key customer(s) or Sub-Industry for Industry Services. Act as the reference to key customer or Sub-Industry

  • In collaboration with the Sales team, build a customer strategy to maintain and develop services revenue
  • Identify and develop new 3DEXPERIENCE business opportunity with key customer and increase signing pipeline
  • Build or contribute to the definition of the services proposal aligned with client’s requirements
  • Responsible for client management  / delivery management of the account
  • Responsible for action plan to achieve customer satisfaction and value realization
  • Ensure project delivery follow-up
  • Capitalize on  Industry references and replicate best practices
  • Develop integrated account strategy with Account executive and client management
  • Present and negotiate major contracts as part of Account team within the Leverage process
  • Ensure the value delivered to a customer by the deployment of a 3DS Solution is fully documented
  • Ensure revenue and margin goals for the opportunity are realized in line with the Services Business plan
  • Foster trust based relationship with Customer driving valuable partnership<


·         Education level: Bachelor's degree or above

·         8-10 years sales experience in software industry, with services sales & consulting experience preferred

·         Experienced in leading or driving big deal with customers concerning applicability of highly complex products and services

·         Knowledge of PLM,  3DExp or relevant product experience preferred

·         Good communication in both Chinese and English

Soft Skills

  • Demonstrate motivation for sales
  • Customer focus
  • Negotiating
  • Taking Initiative
  • Teamwork

What’s in it for you

  • Competitive Employee Benefits
  • Work in a culture of collaboration and innovation
  • Opportunity to work with a multi-national and multi-disciplinary team
  • Be part of a skilled and motivated team
  • Work on a variety of technologies, products and solutions

Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
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