Service Delivery Project Manager (F/M)

We are looking for a Senior Project Manager for our DELMIA Quintiq Services Team. You will be primarily responsible for the successful completion of customer projects to deliver committed value and guarantee customer satisfaction. You will work closely with clients and address customer's business needs.

Role Description & Responsibilities

• Coordinate all associated activities & resources to ensure successful contract execution

• Lead and/or contribute to the definition of the Statement of Work (SOW)

• Create and manage project plan and scope throughout the lifecycle of the projects

• Monitor execution on time, quality and budget, securing project baseline and margin

• Manage and provide guidance to the project team

• Prepare/update the business forecast and ensure consistency with information systems

• Proactive identification and communication of new business opportunities identified during project execution

• Capitalize on project deliverables to ensure reusability. Ensure maximum reuse of existing Best Practices, and create new ones

• Produce the lessons learn during the project closure phase and secure the team adoption during the project execution

• Foster a trust-based relationship with customer, driving a valuable partnership

• Identify, evaluate, categorize the impact and communicate any type of project risks.

• Define, implement and monitor/track mitigation action plans

• Manage escalation and senior C-level reporting when needed