Partner Account Manager
About our Company:
Medidata: Powering Smarter Treatments and Healthier People
Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.
About the Team:
The Partner Account Manager (PAM) is responsible for developing and managing named CRO Accounts to achieve defined commercial targets on a quarterly and annual basis. In this role, you will define and execute joint global business plans and strategies with Partners to achieve joint business objectives, build accelerated sales and product adoption plans, and serve as the single point of contact to coordinate Medidata resources across sales, professional services, and technical initiatives.
Responsibilities:
Account & Target Management: Develop and manage named CRO Accounts to achieve defined commercial targets on a Quarterly and Annual basis.
Joint Strategy & Planning: Define and execute a joint global business plan and strategy with Partner(s) to achieve joint business objectives.
Partner Enablement & Execution: Build and execute a joint plan that encompasses accelerated sales proposals, product/platform adoption, partner enablement, joint marketing, joint value proposition, technical initiatives, governance model, and executive engagement.
Sales & Services Support: Provide support to and liaise with CRO Partners for Medidata Sales and Professional Services delivery.
Single Point of Contact: Act as single POC on Partner Account for all Medidata resources to align and coordinate with at Partner Account.
Enterprise Commitments & Direct Business: Pursue Enterprise commitments and increase Direct Business (internal use within Partner).
Strategic Initiatives: Identify and execute Strategic Initiatives.
Cross-Functional Growth: Coordinate with other Partner team members and Medidata functions to grow partnership into a corporate asset.
Additional Duties: Other duties as assigned.
Qualifications:
Software & Consulting Experience: Knowledge of and experience in software applications sales/consulting.
Relationship Management: Demonstrated ability to work with and manage relationships with customers and partners at a management-level.
Problem Solving & Strategy: Ability to listen actively and think logically, strategically, and tactically to solve complex problems.
Communication Skills: Excellent verbal and written communication skills.
Autonomy & Drive: Self-motivated, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
Language Proficiency: Command of native Chinese and business level English required.
Education: Bachelor’s degree in the Life Sciences, Engineering or Computer Science preferred, Master’s degree or higher a plus.
Alliance & Channel Experience: Requires a minimum of 3 years of successful hands-on experience working with CROs or within channels or alliance program.
Field Sales Experience: Typically requires 8-10 years of field sales experience.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, life and disability insurance; paid time off; paid sick leave; Employee Assistance Program; and paid parental leaves.
Applications will be accepted on an ongoing basis until the position is filled.
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Inclusion statement

MEDIDATA generates the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes.
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