BIOVIA Discoverant

Technical Note T28-2022

June 2022

Notification Regarding 403 Connection Error in BIOVIA Discoverant

Program

BIOVIA Discoverant 2020 SP2

BIOVIA Discoverant 2020 SP2 HF1

BIOVIA Discoverant 2019 SP1

BIOVIA Discoverant 2018 SP2

Operating System

All supported operating systems

Description

While using web apps (PRIMR, KnowledgeNet, Administration, HVU) the end user may receive a HTTP Status 403 error in their web browser. The user should still be able to log back in to Discoverant and continue on. We are currently working on resolving this issue and a hotfix to address this issue should be available sometime in July 2022.

Resolution                                                                         

This issue will be addressed in the upcoming release of BIOVIA Discoverant 2020 SP2 HF2, Discoverant 2019 SP1 HF1, and Discoverant 2018 SP2 HF1 that will be released in July 2022 and be available for download at https://software.3ds.com 

How to contact BIOVIA Support

If you have any questions, please contact BIOVIA Support.