Jan 31 2024

T06-2024 Error when exporting some views to CSV

BIOVIA CISPro

Program

BIOVIA CISPro 2024

Operating System

All supported operating systems

Description

The following error can occur when exporting views to csv:

An internal error occurred

Object reference not set to an instance of an object.

This issue impacts any view that uses a node property column (e.g. Obsolete, Date Created, Date Modified, Nodename, NodeId). Although the views are still functional, the ability to export to a CSV file will not work if at least one of these columns are included in the view.

To work around this issue, remove the node properties from the view. If node properties are required, the view can be replaced with a SQL Report.

How to contact BIOVIA Support

If you have any questions, please contact BIOVIA Support.