Program
BIOVIA Pipeline Pilot
Operating System
All supported operating systems
Description
When multiple licenses are present on a single Pipeline Pilot server, such as after a new license has been installed to extend the expiration date, the list of licenses displayed on the Maintenance->License page in the Pipeline Pilot Admin Portal can be incomplete. This is only a display issue; all license files anywhere in the “licensing” folder tree of the server install directory are still used for determining expiration.
Resolution
This issue can be avoided by doing the following:
When installing a license, place the .lic file in <PPS_INSTALL_DIR>/licensing/Licenses
How to contact BIOVIA Support
If you have any questions, please contact BIOVIA Support.
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