DELMIA CUSTOMERS

ATNS (Air Traffic and Navigation Services) is the sole provider of air traffic, navigation, training and associated services within South Africa and parts of Africa.

Responsible for 10% of the world’s airspace, ATNS manages more than half-a-million arrivals and departures every year. It also trains new controllers each year and extends this training to other air navigation service providers (ANSPs) in the region. A growing company in a highly-dynamic environment, ATNS required a workforce planning platform to plan daily tasks and rosters for its 600 controllers. The solution would also need to handle activities related to the training and testing for trainee controllers.

DELMIA Quintiq was selected based on its ability to meet air traffic control-specific requirements and the fact that the platform was already being used by the world’s largest ANSPs.The integrated planning solution by DELMIA Quintiq accommodates all scheduling constraints and rules set by regulatory bodies such as the South African Civil Aviation Authority and the requirements of labor unions.

"We were very impressed by DELMIA Quintiq and its ability to deliver a solution for our specific needs. ATC requires all systems to be fully compliant with its safety regulations, and DELMIA Quintiq allows us to provide a safe and reliable service to our customers. It was clear from speaking to references that they are able to help us achieve this as well as improve our cost effective service delivery."

Thabani Mthiyane, CEO, ATNS

Solution: DELMIA Quintiq

Airbus Helicopters, a division of Airbus Group, provides the most efficient civil and military helicopter solutions worldwide.
To stay ahead of the competition, Airbus Helicopters launched a Manufacturing Operation Management project to address Primary Components Machining, Sub-System Assembly and Final Assembly Lines.

Solution: DELMIA Apriso

Customer Video: Airbus Helicopters On the Road to Manufacturing Excellence

Airservices is Australia’s air navigation service provider (ANSP), responsible for managing and monitoring Australian airspace, which covers approximately 11% of the earth’s surface. Of its approximately 4,000 employees, it has almost 1,000 air traffic controllers working at two major centers in Melbourne and Brisbane, four terminal control units and 29 towers at international and regional airports.
With DELMIA Quintiq's end-to-end ANSP workforce planning solution, Airservices creates plans and rosters for air traffic controllers and support staff in the medium- and short-term. The DELMIA Quintiq solution is integrated with Airservices’ IT environment and SAP HR & Payroll system.

Since implementing DELMIA Quintiq, Airservices reports increased visibility of all stages of the rostering process. Management is better equipped to ensure compliance with multiple industrial agreements as well as the regulatory and licensing requirements. DELMIA Quintiq also delivers an enhanced fatigue risk management system that integrates Airservices’ fatigue rule set and associated processes to anticipate and minimize the impact of fatigue.

"The DELMIA Quintiq solution provided a level of vision over the entire rostering process that didn't exist before. This has led to increased management capability and management oversight reporting capabilities which have identified areas to reduce costs and seize latent capacity within the network."  Nigel Fitzhardinge, Resource Planning and Rostering Manager, Air Traffic Control Group at Airservices (2013)

Solution: DELMIA Quintiq

Customer Video: Optimizing the Air Traffic Control Rostering

The Aviation Security Service (AVSEC) is the official provider of aviation security services in New Zealand. With employees based at eight locations around New Zealand, AVSEC screens domestic and international departing passengers, and provides security at designated areas of airports.

"DELMIA Quintiq was selected after an extensive RFP process. Our growing understanding, experience and appreciation of DELMIA Quintiq’s power is allowing us to exploit its capabilities even more. Creating fair and transparent rostering is no longer an issue. The potential keeps growing."

Mark Everitt, General Manager, AVSEC

Solution: DELMIA Quintiq

Avio is a leading company in space propulsion, based in Colleferro, near Rome, Italy. The company offers competitive solutions for launching institutional, governmental and commercial payloads in Earth orbit through its Vega rocket family. The expertise and know-how acquired in over 50 years, currently allow Avio to compete with the top players in the segment of solid, liquid and cryogenic propulsion for space launchers and military tactical missiles.

Solution: DELMIA Apriso, DELMIA Digital Manufacturing

Brahim’s SATS Food Services Sdn Bhd (BSFS), formerly known as LSG SkyChefs-Brahims Sdn Bhd, is the principal inflight services provider at both the Kuala Lumpur International Airport (KLIA) and Penang International Airport. BSFS currently serves 36 international airlines and caters to an average of 190 aircraft per day and prepares an average of 35,000 to 40,000 meals per day.  BSFS’s flight kitchen is categorized into three departments, which produce a combination of hot meals, cold salads, desserts, bread and pastries, operating 24 hours daily with a maximum capacity of about 50,000 meals per day.

After searching for a flexible planning system that could adapt to its complex rules and dynamic mode of operations, Brahim’s Airline Catering selected DELMIA Quintiq to provide a supply chain planning and optimization solution to optimize its ramp operations, production, and equipment. Within six months, Brahim’s Airline Catering achieved its goals of improving operational efficiency and capacity utilization, with a full return on investment achieved through significant reductions in vehicles and labor costs.

Solution: DELMIA Quintiq

Brussels Airport, one of the best airports in Western Europe, caters to over 100 airlines daily. In 2014 alone, the Belgian airport managed almost 22 million passengers. Due to a yearly increase in the number of passengers and airlines, the daily assignment of its stands, 54 gates, and 162 check-in desks became a puzzle that was too complex to solve using its old systems.
Brussels Airport now uses DELMIA Quintiq for its capacity and daily planning. The software enables the airport to optimize the utilization of its resources efficiently to meet the needs of its increasing pool of customers.

"The aviation industry is very dynamic and competitive. Customer satisfaction and cost efficiency need to balance. We can meet these challenges with the DELMIA Quintiq solution and offer airlines the best possible service and support during check-in and arrival procedures."
Arnaud Feist, CEO, Brussels Airport Company

Solution: DELMIA Quintiq

Case Study: Optimizing Stand and Gate Capacity at Brussels Airport

Copenhagen Airport is the main international airport serving Copenhagen, Denmark. The airport handles over 70 scheduled airlines and serves over 70,000 passengers per day. Over 25.6 million passengers passed through the facility in 2014, making it the busiest airport in the Nordic region. It has a maximum capacity of 83 loadings per hour and room for 108 airplanes.

Unlike other Scandinavian airports, a considerable share of the airport's passengers are international travellers, while domestic passengers number less than 10 percent. The airport’s 2,132 operational staff is managed using DELMIA Quintiq. In 2014, Copenhagen Airports was named the best airport in Northern Europe. Passengers also rated it as having the best and most friendly security process among 395 airports worldwide.

Solution: DELMIA Quintiq

Case Study: Copenhagen Airport Centralized, Integrated and Streamlined Workforce Planning for Scandinavia’s Busiest Airport

Dassault Aviation is a French aerospace company that shapes the future by designing and building military aircraft, business jets and space systems.

Solution: DELMIA Apriso

Operational planning at DFS deals with a wide variety of constraints. To ensure safety, air traffic controllers keep an intricate schedule to coordinate different aircraft movements and short breaks. The controllers have different skills, competencies and certificates. Furthermore, all trainee controllers have to work with an experienced coach.

The planning at DFS also has to comply with regulations and be flexible to deal with changes. DFS uses the DELMIA Quintiq solution for the daily, monthly and yearly planning of air traffic control staff schedules. The organization expects to be able to deploy staff more efficiently as the new DELMIA Quintiq system provides DFS with real-time insights into daily schedules and the consequences of necessary adjustments.

"DELMIA Quintiq shows us in a capacity chart where there is a personnel shortage. During shift planning, planners can view on one display where there will be a shortage of controllers, a day, month or year ahead. The fact that the capacity is shown clearly in one display makes the planning much easier."  Ralf Schlingmann, Project Manager, DFS

Solution: DELMIA Quintiq

Established as a commercial entity in April 2007, Dubai Airports owns and manages the operation of Dubai International Airport (DXB) and Dubai World Central (DWC). DXB is the world’s busiest international airport, serving 90 airlines flying to more than 240 destinations across six continents. DWC, slated to be the region’s airport of the future, launched cargo operations in 2010 and passenger flights in 2013.

The DELMIA Quintiq solution went live at DXB within 5 months of implementation. It enables automated planning of the airports fixed resources, which include 212 airport stands, 142 gates, 526 check-in counters and 28 baggage belts. It is also able to handle calculations for 40 flights per second and take advantage of information from multiple sources to improve its automation process. With 1,100 flights passing through DXB each day, optimal efficiency is crucial in maintaining high levels of customer satisfaction. With full visibility over resources and demand, planners can adapt resource allocation to fit specific airline preferences and further streamline passenger flow. The result? Increased traffic handling capabilities without sacrificing passenger experience.

“We aim to deliver a world-class experience to the airlines that use our airports and the passengers that they carry. DELMIA Quintiq will enable us to maximize utilization of our current fixed resources and prepare for future expansions.” Frank McCrorie, SVP Operations

Solution: DELMIA Quintiq

The public business entity ENAIRE, attached to the Ministry of Public Works, manages air navigation in Spain. The five control centres and 21 towers handle 2 million flights per year. All aircraft that take off from, land in or cross ENAIRE's airspace receive communication, navigation and surveillance services through a modern and comprehensive network of facilities operated by ENAIRE.

Solution: DELMIA Quintiq

Finnair flies between Asia, Europe and North America. Its extensive network connects 19 cities in Asia and 7 cities in North America with over 100 destinations in Europe. The airline, a pioneer in sustainable flying, was the first European airline to fly the next-generation, eco-smart Airbus A350 XWB aircraft. It is also the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project.

The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past eight years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travelers. Finnair selected a software by DELMIA Quintiq to plan its ground operations workforce. This covers rostering for over 1350 employees in the areas of maintenance, customer services, cargo handling and catering.

"DELMIA Quintiq successfully demonstrated how a single system can manage the planning challenges of different departments." Jaakko Schildt, COO, Finnair

Solution: DELMIA Quintiq

Fraport AG is a leading group of companies in the international airport business. The company operates Frankfurt Airport, the largest commercial airport in Germany and one of the world's most important air transportation hubs. In addition to offering a full range of airport services, Fraport has a strong presence in airport retailing and real estate development.

DELMIA Quintiq has helped improve winter service deployment planning at Frankfurt Airport, thus ensuring efficient snow removal and safer travel. DELMIA Quintiq will continue to help increase the airport’s efficiency in several other key areas.

"DELMIA Quintiq has made a significant contribution to the efficient planning and coordinating of our winter service. It was possible to model the versatile software according to our needs and quickly implement it. I would recommend DELMIA Quintiq."  Dr Wolfgang Pelzer, Vice President Application Development ERP, Scheduling and Management Information System

Solution: DELMIA Quintiq

Gatwick Airport is the UK’s second largest airport with over 46 million passengers per year. The airport offers passengers around 230 destinations in over 70 countries, while the long-haul network has extended to over 60 routes. Gatwick has the largest rail catchment of any UK airport.

Solution: DELMIA Quintiq

KLM Catering Services Schiphol (KCS) is a leading airline caterer and subsidiary of KLM Royal Dutch Airlines. The 1,300-person company serves KLM, KLM Cityhopper, KLM UK, as well as a host of international airlines including Northwest Airlines, Japan Airlines, Iberia, Royal Jordanian, and Cyprus Airways. KCS prepares and delivers 45,000 meals a day to 12 airlines, 350 flights, and 50 different types of aircraft. To keep service levels high, it needed to optimize the speed of its service delivery, maintain consistent delivery performance product quality; increase productivity levels; and control costs. 

With the use of DELMIA Quintiq software, KLM Catering Services improved the utilization of materials, increased productivity and realized better commercial agreements with customers. The project was completed in only six months in collaboration with DELMIA Quintiq's partner Ab Ovo.

"This is one of the few IT projects which has been implemented on time and within budget. The punctuality of the distribution of the catering products to the aircraft has increased from 98% to 99.5%, which is an important improvement for us. It has exceeded  our expectations concerning the functional requirements."  Jacques Blaauw, Managing Director, KLM Catering Services

• Delivery performance improved from 98% to 99.5%.

• A 3% gain in capacity through more efficient use of its vehicles and drivers.

• The system has proven so valuable and reliable that additional activities, such as de-icing aircraft, have also been included.

 Solution: DELMIA Quintiq

KLM Royal Dutch Airlines serves 144 destinations using a modern fleet of 201 aircraft and employs over 32,500 people around the world. DELMIA Quintiq was chosen to provide an advanced pilot transition and vacation planning system for KLM.

With DELMIA Quintiq, KLM was able to reduce the amount of time spent planning and replanning transitions. DELMIA Quintiq continued to help KLM increase efficiency in a second project: optimizing KLM's workforce planning for pilot management. KLM planners used to take up to one month to develop a three-year plan – now they can create the plan overnight.

"KLM needed a flexible solution that could efficiently manage the important aspects of pilot staffing and keep workforce-related costs minimal. DELMIA Quintiq's knowledge of our business has impressed us, and we are delighted that the roll-out is complete." Pieter Wensveen, VP Finance and Crew Planning, KLM Royal Dutch Airlines

Solution: DELMIA Quintiq

Located in Hong Kong, this facility has around 900 employees and produces approximately 10.5 million meals per year. The facility currently serves 37 customers, including an airline that calls Hong Kong its hub. It features an in-house bakery, laundry and laboratory. While a recognized name in train and airline catering, LSG Sky Chefs also supports airlines and rail operators with a wide selection of related services. These include lounge catering, hospitality, airline consulting, railway consulting and last-mile logistics. Driven to create unrivalled culinary experiences for people on the go, LSG Sky Chefs offers complete train and airline catering programs and bespoke food solutions for every price category. These cover everything from premium onboard dining to full-tray menus, meals and snacks.

Solution: DELMIA Quintiq

Lufthansa Cargo ranks among the world’s leading air freight carriers. In the 2017 business year, the airline transported around 1.6 million tons of freight and mail and sold 8.9 billion revenue ton-kilometers. The company currently employs about 4,500 people worldwide. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by Lufthansa, Austrian Airlines and Eurowings, and an extensive road feeder service network. The bulk of the cargo business is routed through Frankfurt Airport. Lufthansa Cargo is a wholly owned Lufthansa subsidiary of Deutsche Lufthansa AG.

Lufthansa Cargo selected DELMIA Quintiq to improve Lufthansa Cargo's production planning at two of its most relevant hubs in Frankfurt and Munich. Lufthansa Cargo can look forward to improved business performance with DELMIA Quintiq as the solution is set to maximize capacity of workstations and improve the flow of freight between inbound and outbound processes.

"We at Lufthansa Cargo are constantly looking for new ways to simplify operations and increase efficiency. Digitization is key. It adds to our competitive advantage and gives value to our partners. Our search for digitized processes led us to DELMIA Quintiq. We are confident that DELMIA Quintiq will enable us to offer better service to our customers and strengthen our market position." Sören Stark, Chief Operating Officer, Lufthansa Cargo

Solution: DELMIA Quintiq

NAV CANADA is the company that owns and operates Canada’s civil air navigation service (ANS). NAV CANADA manages 18 million square kilometres of Canadian and oceanic airspace. With 40,000 customers and 3.3 million flights a year, they are one of the largest Air Navigation Service Providers (ANSPs) by total Instrument Flight Rules (IFR) flight hours. As a private company, NAV CANADA’s revenues come from their aviation customers, not government. By investing in technology and controlling costs, they have kept customer rates stable while improving safety and flight efficiency.

The organization’s employees provide services to commercial and general aviation from facilities throughout Canada. These services include air traffic control, flight information, weather briefings, aeronautical information services, airport advisory services and electronic aids to navigation. DELMIA Quintiq was chosen by NAV Canada for the supply of an operational staff planning solution for their Air Navigation Services.

Solution: DELMIA Quintiq

Safran Aircraft Engines, a division of Safran group, is a French aerospace engine manufacturer headquartered in Courcouronnes, France. It designs, makes and maintains engines for commercial and military aircraft as well as rocket engines for launch vehicles and satellites.

Safran Aircraft Engines implemented DELMIA Apriso MES and DELMIA Digital Manufacturing solutions across their manufacturing plants around the world. They were facing two major challenges: shorten the development cycles and ensure continuity between the technical and manufacturing divisions.

Solution: DELMIA Apriso, DELMIA Digital Manufacturing

Case Study: Driving Global Manufacturing Excellence at Safran Aircraft Engine

Switzerland’s air navigation service provider (ANSP) skyguide has 1,400 employees. This includes over 540 civil and military air traffic controllers; 300 engineers, technicians, and IT experts for development and maintenance; aeronautical data operators, admin staff, and many other roles.

ANSP skyguide optimizes the planning of the rosters and tasks of nearly 800 air traffic control officers (ATCOs) and other staff using the DELMIA Quintiq planning and optimization software. The system is called the Business Integrated Optimization of MANpower (BIOMAN) project and its goal is to enable Skyguide to achieve greater planning efficiency and transparency, thus improving service delivery performance and reducing costs.

DELMIA Quintiq was chosen for its ability to demonstrate that its solution will enable skyguide to achieve enhanced operational efficiency and service quality as well as lower costs. Additionally, DELMIA Quintiq proved that its flexible system could adapt to the variety of requirements at Skyguide’s different locations and integrate with Skyguide’s existing planning systems.

“A lot of time is gained by the application’s possibility to create reports on absolutely anything, including calculated values, which allow us to very quickly check the total per week, month or year of any planning counter, to obtain statistics on vast amounts of data, and to track eventual errors.” Sandrine Fisher, Skyguide planning expert and staff planner for Geneva operational staff

Solution: DELMIA Quintiq

Customer Video: How to Achieve Better Workforce Planning

Southwest became the nation's largest domestic air carrier in 2003 and maintains that ranking based on the U.S. Department of Transportation's most recent reporting of domestic originating passengers boarded. In peak travel seasons during 2019, Southwest operated more than 4,000 weekday departures among a network of 101 destinations in the United States and 10 additional countries. In early 2020, the carrier added service to Hilo, Hawaii, and Cozumel, Mexico for a total of 103 airports served. In 2019, more than 60,000 People worked to deliver exemplary Customer Service throughout the Southwest system.

“We actually realized inherent value from the tool of things we never imagined in the business case.” Bryan Sharkey Director of Ground Ops Planning, Southwest Airlines

Solution: DELMIA Quintiq

Customer Video: How to Mobilize 21,000 Employees

Transavia is a Dutch low cost airline that flies about seven million passengers to more than 90 different destinations annually. Its fleet of 35 aircraft must be utilised as efficiently as possible, thus reliable and accurate maintenance planning is regarded as one of the company’s most important goals.

Since Transavia began planning the maintenance of its aircraft with DELMIA Quintiq, it has improved operational planning efficiency and achieved higher interval utilization, which is the time between two repetitive maintenance tasks. Improving interval utilization has had two effects: it has cut costs due to the reduction in the number of aircraft maintenance technicians needed, and allowed more efficient use of the airplane parts. Transavia aimed for an interval usage improvement of 5%, for an ROI within one year. After using the solution for just two months, Transavia improved interval usage by 6%; after one year, the improvement grew to more than 10%.

"The DELMIA Quintiq planning solution enables us to optimally synchronize our maintenance planning to the flight program, thus improving our interval usage by more than 10%." Art van der Hoeven, Project Manager, Transavia

Solution: DELMIA Quintiq

Since its founding in 1984, Virgin Atlantic has become the UK’s second largest long-haul carrier in terms of passenger volume. In 2015, it carried over 5.9 million passengers to 33 destinations worldwide, including North America, the Caribbean, Africa and the Far East. 70% of its flights now serve the transatlantic market.

To offer the best passenger experience while keeping staff happy and delivering cost efficiencies, Virgin Atlantic selected DELMIA Quintiq to optimize ground staff planning at London Heathrow Airport Terminal 3, the hub of the airline’s operations. Before, Virgin Atlantic planned its terminal staff using a standalone system and spreadsheets—a method that was isolated and cumbersome. With the DELMIA Quintiq integrated planning platform, the airline now adopts an innovative demand-driven approach to staff planning – one that takes its lead from the flight schedule to ensure that enough check-in desks are opened so that passengers are served promptly, but not too many that employees are idle and costs rise.

The DELMIA Quintiq solution will also help Virgin Atlantic cut down on overtime costs by predicting shortages days in advance, and take into account employee preferences such as preferred working hours via an interactive employee portal.

"The desire to provide every Virgin Atlantic passenger with a fantastic experience drives everything we do. This is no different. With DELMIA Quintiq supporting us to improve operational efficiencies, deliver cost savings, and keep our staff happy, we'll be able to focus on innovating and creating new opportunities to serve our passengers even better." John Bell, General Manager UK Airports, Virgin Atlantic Airways

Solution: DELMIA Quintiq

With almost 3.000 dedicated employees, Royal Agrifirm Group contributes to a responsible food chain for future generations. They deliver measurable, relevant and sustainable value at farm, field and industry. Founded over 120 years ago in the Netherlands, Agrifirm now is a leading agricultural cooperative with an international network of subsidiaries within Europe, South America, United States of America, Asia and a worldwide distribution network. With the commitment of maximizing the profitability of its customers, Agrifirm Feed needed its production and logistics processes to be responsive to sudden changes, and efficient in delivering superior products at competitive prices.

The DELMIA Quintiq solution provides Agrifirm Feed with integrated production and logistics planning for improved communication and efficiency across its supply chain. Additionally, Agrifirm Feed will have the ability to modify optimization parameters to respond to new and unexpected situations.

DELMIA Quintiq has a deep understanding of the agricultural industry and the challenges that we face. We were highly impressed by the solution DELMIA Quintiq offered because it completely meets our logistics and production planning needs." Erik Hoogenboom, Manager Operations at Agrifirm Feed

Solution: DELMIA Quintiq

Air Products is an international provider of industrial gases, performance materials, equipment and services. With $10 billion dollars in revenue, over 20,000 employees and operations in 50 countries, Air Products has a reputation as a technology leader.

When Air Products needed to optimize delivery schedules to meet customer demand while taking into account resource constraints, the company turned to DELMIA Quintiq. DELMIA Quintiq provided a reliable platform to support Air Products’ transportation planning and scheduling for three distinct business areas, each with different scheduling requirements. The DELMIA Quintiq solution is used to plan and schedule the movements of 3,000 drivers and 4,000 trucks to complete approximately 66,500 deliveries per month.

With the DELMIA Quintiq solution in place, Air Products has seen improved resource utilization, significant cost savings and more efficient reporting capabilities.

Solution: DELMIA Quintiq

The American Public University System (APUS) is a leading provider of online higher education, with a focus on educating the military and public service communities.
APUS serves over 100,000 working adults worldwide and boasts an offering over 180 degree and certificate programs. With over 1,750 faculty members, APUS needed a way to streamline and standardize its course scheduling activities across the organization.

In 2012, APUS selected DELMIA Quintiq to build an automated course scheduling and balancing system to replace the manual processes that were in place. The new system simplified the course scheduling process to become more scalable, eliminated costly overruns, and optimized faculty scheduling.

Solution: DELMIA Quintiq

Avis Car Rental and its subsidiaries operate one of the world's best-known car rental brands with approximately 5,500 locations in more than 165 countries. Avis has a long history of innovation in the car rental industry and is one of the world's top brands for customer loyalty. Avis is owned by Avis Budget Group, Inc. (NASDAQ: CAR), which operates and licenses the brand throughout the world. 

Solution: DELMIA Quintiq

Initially formed in 1970 by Edward Stobart, the company has come a long way to become one of the UK’s most well-known companies in the supply chain sector.
Now operating some 2,700 vehicles, c5,000 trailers and 43 operating centres throughout the UK and Europe, employing c6,600 people, Eddie Stobart provides its services to a range of national and international customers.

Solution: DELMIA Quintiq

European Gateway Services (EGS) is a subsidiary of Hutchison Ports ECT Rotterdam, one of Europe’s most advanced container terminal operators. It offers shipping companies, logistics service providers and shippers with rail and inland waterway connections between a network of inland and deep-sea terminals in Rotterdam and other ports. EGS also provides additional services in the field of customs, storage, empty depot and home delivery.

EGS took standard planning strategies to a new level with a synchromodal trip optimizer that utilized DELMIA Quintiq’s planning and optimization software. The solution employs artificial intelligence to choose the most optimal modes and routes at all times. Synchromodal transport enables customers to operate more sustainably at lower costs and with greater reliability.

With DELMIA Quintiq, EGS can now manage higher levels of complexity without being shackled by technological limitations. All possible modes and routes are dynamically evaluated. This allows the system to perform a wide search in real time to find the most optimal solution in terms of costs, on-time delivery and capacity utilization among other KPIs.

Solution: DELMIA Quintiq

Falck is an international leader in the ambulance and healthcare markets. With more than 100 years of experience, Falck works together with local and national authorities to prevent accidents, illness and emergency situations, to rescue and assist people in emergencies quickly and competently, and to rehabilitate people after illness and injury. Falck operates in 35 countries and has more than 37,300 employees. 

Falck selected DELMIA Quintiq to transform the workforce planning and pre-dispatching decision support of its emergency medical service employees. The DELMIA Quintiq solution will enhance Falck’s workforce planning efforts across all time horizons, from long-term strategic planning to day-of-operations. DELMIA Quintiq’s configurable solution will allow for the flexibility needed to ensure compliance with all local labor laws and union agreements across its global operations.

"As a technology provider that has planned multinational workforces in other demanding service-oriented sectors, DELMIA Quintiq proved that its solution had the necessary capabilities to meet our requirements." Poul Mortensen, Executive Vice President, COO, Falck

Solution: DELMIA Quintiq

The first surveillance company in Belgium, G4S employs almost 3,900 specialists throughout the country. DELMIA Quintiq enables G4S planners to take into account the numerous planning constraints associated with individual security officers, such as part-time arrangements, qualifications, licenses, and so on. The system combines rostering, planning and automatic route generation, and is used by multiple planners in various locations simultaneously.

"DELMIA Quintiq is the only planning solution that can deliver a cost effective and integrated solution, offering static, mobile and dispatching functions as part of one single planning system." Filip Driesens, ICT Director Belgium

"With DELMIA Quintiq we have better insight into the movements and pay of employees, leading to more visibility and control. In addition, we see savings on operational overhead costs and a strong reduction of overtime." Pieter Van den Nieuwenhuizen, Managing Director Belgium

Solution: DELMIA Quintiq

Green Cargo is a national and international rail freight company. It operates in over 300 locations in Sweden and Norway, and is responsible for almost 70 percent of freight transport by rail in Sweden.The DELMIA Quintiq solution integrates the scheduling of Green Cargo's 433 locomotives, 750 shunters and 950 drivers.

In addition to scheduling Green Cargo's rolling stock and crews, the DELMIA Quintiq solution provides operations management in real-time to help Green Cargo's planners confidently handle daily and last-minute scheduling disturbances.

"To reach our goals for resource utilization, we decided to implement an integrated advanced planning solution which would optimally schedule both our rolling stock and crews in a single application. DELMIA Quintiq has solutions to all our demands." Björn Rosell, CIO, Green Cargo

Solution: DELMIA Quintiq

Hupac is the leading network operator in intermodal transport in Europe. For over fifty years we have pioneered innovative, reliable rail transport and thus made an important contribution to modal shift from road to rail. The network of the Hupac Group comprises 150 trains per day with connections between the major European economic areas as well as to Russia and the Far East. The companies of the Hupac Group have 7,300 rail platforms at command and operate efficient terminals at important hubs.

The Hupac Group comprises 23 companies with locations in Switzerland, Italy, Germany, the Netherlands, Belgium, Poland, Russia and China, and counts 540 employees in full-time equivalent.

Solution: DELMIA Quintiq

Jan de Rijk Logistics is one of Europe's leading providers of integrated logistics services. This leadership position is based on the strong synergies between its four major activities: International transport, temperature-controlled transport, Benelux distribution, and warehousing. The company has 23 offices in 13 countries, and a fleet of more than 800 trucks serving customers such as DAF Trucks (a Paccar Company), British Airways, KLM and Philips Lighting.

Due to the company's rapid growth, it became necessary for Jan de Rijk Logistics to improve the planning and scheduling of its processes. To solve this problem, Jan de Rijk uses DELMIA Quintiq software to plan and optimize all orders, drivers, trucks and trailers across Europe in real time.

"Jan de Rijk Logistics is a leading innovative provider of logistics solutions. Automation and smart systems are increasingly becoming important to differentiate ourselves from the rest of the market. DELMIA Quintiq has helped us to continue to deliver the optimal network solutions for our customers in a transparent way." Sebastiaan Scholte, CEO,  Jan de Rijk Logistics

Solution: DELMIA Quintiq

Lindström offers interior, workwear and personal protective equipment solutions, improving both the customer’s occupational safety and corporate image. Their service covers clothing, change mats, personal protective equipment, hygiene, restaurant textile and industrial wipes.

Solution: DELMIA Quintiq

OTTO Work Force is the largest international employment services organization in the Netherlands. The company assists employees in one country with temporary work in another country. In addition, they offer employment on a large scale to people in their home countries. More than 15,000 flex workers are employed through OTTO Work Force, mainly in the Netherlands, Germany and Poland.                         

After a thorough evaluation of planning software suppliers, OTTO Work Force opted for the DELMIA Quintiq platform, due to its flexibility and reliability. DELMIA Quintiq's planning and optimization solution was integrated with OTTO Workforce's existing SAP environment, and is linked to OTTO’s tailor-made recruitment system (PARIS) and CRM application.

"The DELMIA Quintiq solution is capable of applying a large number of specific rules. Effective and efficient planning can thus be created through a largely automated process. We think this will let us increase our performance substantially and improve our competitive edge." Arjen Kuneman, COO, OTTO Workforce

Solution: DELMIA Quintiq

P&O Ferrymasters, wholly owned by Dubai World, is a leading pan-European logistics service provider with a presence in 13 countries. With a fleet of over 2,500 pallet-wide containers and 2,000 multi-purpose road trailers, P&O Ferrymasters services the complex supply chains of large corporations.

In P&O Ferrymasters's Intermodal division, DELMIA Quintiq supports planners in overcoming the complexity of intermodal transport the hauling of cargo via truck, train and ferry throughout Europe to determine the most cost-effective route. For the Fleet Assets division, DELMIA Quintiq will optimize the utilization of P&O Ferrymasters's numerous road trailers and coil carriers to cut costs and improve efficiency. While the Freight Management division has no resources of its own, it nevertheless faces complex planning puzzles.

DELMIA Quintiq aids planners in combining trips, determining the cost-effectiveness of contracts with subcontractors, and expanding the breadth of its service offerings.

"This has been a model IT project. Quick to implement, the DELMIA Quintiq system provides real planning transparency and, most importantly, quick returns. Having seen the operational, the business and the financial benefits of phase one makes it so much easier for us to extend the system right across the enterprise into our Asset Division."
Bas Belder, Managing Director, P&O Ferrymasters

Solution: DELMIA Quintiq

Posti supports and develops the business of its customer companies by providing them with service logistics solutions for road, sea and air freight, warehousing and other contract logistics. Customers may outsource an individual element of their logistics process, or even their entire supply chain to Posti.

The company has operations in eight countries (Finland, Sweden, Denmark, Norway, Estonia, Latvia, Lithuania and Russia), and provides global services through its partners. With DELMIA Quintiq, Posti Logistics found an integrated platform capable of planning all of its operations ranging from pick-up and delivery planning and freight haulage planning to depot sorting planning. This new planning system will provide a quick return on investment (ROI) by increasing the company's efficiency and improving its delivery performance significantly.

"We wanted a first-class planning solution which could solve multiple complex and dynamic operations in a single platform. DELMIA Quintiq showed us they were capable of handling this complexity and gained us an efficiency improvement already in the first pilots. Together with DELMIA Quintiq, we will implement the project step-by-step starting in Finland and possibly expanding to other operating countries.  At this moment, there is no doubt Quintiq will give us a unique competitive edge in our geographical logistics market." Mikko Särkkä, Head of Regional IT, Posti Logistics

Solution: DELMIA Quintiq

Reining is one of the largest logistics service providers in the Netherlands. It offers integrated logistics services through its specialized knowledge in transport, warehousing and intermodal transport. The company has 450 employees, 375 trucks and approximately 100,000 square meters of storage capacity.

Reining has developed special warehousing activities for a number of large accounts. To better serve its customers, the company improved its logistics services with the DELMIA Quintiq solution for operational transport planning. The integrated and reliable planning system enabled Reining to keep its customers informed on loading and delivery times, resulting in higher customer service levels.

Solution: DELMIA Quintiq

The Rhenus Group is an international logistics service company with an annual turnover of 3 billion. Rhenus operates from over 290 locations with more than 18,000 employees. Its business areas include contract logistics, freight logistics, port logistics, public transport, and the management of complex, innovative supply-chain and value-added services.

DELMIA Quintiq's Network Planner enables Rhenus Logistics to assess the merits of numerous possible transport routes within seconds, and amend and communicate plans in real time in response to network disruptions. The benefits are enormous: Rhenus Logistics is empowered to design an optimal network and optimize capacity in the long-, mid- and short-term.

Solution: DELMIA Quintiq

Spotless is a leading provider of outsourced facility services and laundry and linen services in Australia and New Zealand. The company’s wide range of facility services includes facility management, catering and food and cleaning services, while its laundry and linen services include industrial laundering and linen and uniform rental.

With over 33,000 employees, Spotless is one of largest employers in Australia and New Zealand. The organization relies on DELMIA Quintiq’s solution daily for employee rostering, and time and attendance management to ensure maximum productivity and excellent customer service at all times.

Solution: DELMIA Quintiq

Staalduinen BV is specialized in the distribution of liquids in tank trucks and delivering lubricating oil. To distribute liquids, they make use of tank trucks having 4 to 8 compartments ranging in capacity from 13,000 to 30,000 liters.

Since these specialized tank trucks are used to distribute lubricating oil products, they are equipped with various unloading systems for each car, stainless steel lined tank interiors, insulated tank exteriors and separate unloading lines leading up to and into the pump casing on the side of the tank truck.

Solution: DELMIA Quintiq

TNT Express is the world's leading business-to-business carrier, employing more than 45,000 people and serving over 200 countries across the globe. TNT Express decided to implement the DELMIA Quintiq solution to support its worldwide operations.

Through the use of DELMIA Quintiq's supply chain planning and optimization software in the collection and delivery of parcels, TNT Express hopes to further give shape to its program called Planet Me which aims to reduce its CO2 emissions.
The DELMIA Quintiq system replaces a large number of discrete planning systems that are now used throughout TNT Express's 900 depots around the world.
By adopting DELMIA Quintiq into its Common Systems strategy, TNT Express is able to improve productivity and save on managing a variety of different planning solutions. In addition, TNT Express will be able to improve tracking and tracing, and therefore, customer service.

"TNT Express is very pleased to work together with DELMIA Quintiq on improving its planning of collection and delivery, thereby reducing our carbon footprint. With the choice for DELMIA Quintiq we now have a platform for all our IT planning applications within TNT Express and can thereby also increase our customer service levels." Nigel Barton, Director Strategic Operations, TNT Express

Solution: DELMIA Quintiq

Van den Bosch Transporten is a leading international logistics service provider. With an annual volume of 2.7 million tons of transported product, it belongs to the top 10 of bulk transporting companies in Europe. As a specialist in intermodal transport, Van den Bosch takes care of the worldwide supply chain activities for customers in the food and chemicals industries. Road, rail and water transport are combined in the best possible way to transport various types of liquid and dry bulk products to the right destination.

“DELMIA Quintiq proved to be a true partner in the implementation process. Business benefits became visible shortly after our first business unit switched its systems to the DELMIA Quintiq planning software platform. We can now cut costs, better support our customers in their logistics goals and ultimately, elevate our core process of bulk transport to the next level.”  Marcel Wouterse, a member of the team of Directors at Van den Bosch Transporten. 

Solution: DELMIA Quintiq

Case Study: Intelligence & Integration in Intermodal Logistics

VR Group is the leading transport, logistics and infrastructure engineering services company in Finland. Its passenger services include rail and coach services while its logistics division handles international logistics by rail and road. The company also specializes in rail track design, construction and maintenance services.

VR Group uses the DELMIA Quintiq software platform across its cargo and passenger operations to optimize the scheduling and deployment of trains to increase freight traffic efficiency. The company also used the software to overhaul the planning processes that governed its locomotive operations.

"We wanted a proven industry solution that would grow with our business to maximize transport system efficiency and quality. After a comprehensive selection process, we chose DELMIA Quintiq as it best matched our requirements." Rolf Jansson, senior vice president, logistics, VR Group Ltd.

Solution: DELMIA Quintiq

Vancouver based CadMakers is an integrated construction and manufacturing technology company that focuses on solving problems and optimizing processes along the construction and manufacturing value chains.

CadMakers sought to accelerate the building of Brock Commons – Tallwood House, the world’s largest mass-timber building. CadMakers used 3DEXPERIENCE platform on the cloud, including CATIA and DELMIA applications, to virtually model and simulate construction. 

Solution: DELMIA Digital Manufacturing

Case Study: CadMakers Uses DELMIA Optimized Planning to Virtually Model and Simulate Construction

Customer Video: CadMakers Inflluenced Change in the Construction Industry Using DELMIA

CRH is the leading global diversified building materials business in the world, employing 79,200 people at 3,100 locations worldwide.

CRH manufactures and supplies a diverse range of superior building materials and products for use in the construction and maintenance of infrastructure, housing and commercial projects. CRH's  materials and products are used extensively, in construction projects of all sizes, all across the world.

Solution: DELMIA Quintiq

Amy’s Kitchen is a leading producer of natural, organic convenience and frozen foods, employing over 1,600 staff and producing over 250 products at its facilities in California and Oregon. 

DELMIA Quintiq’s 100%-fit planning solution incorporates the complex rules and requirements that influence Amy’s Kitchen’s staff scheduling, raw material delivery, inventory disposition, and equipment availability. Additionally, the platform will optimize communication and collaboration between sales and inventory forecast planning, ensuring customer orders can be fulfilled more efficiently.

"We required a SCP&O platform that would accommodate our intricate scheduling requirements, which stems from our unique approach of assembling and cooking products simultaneously. DELMIA Quintiq has an outstanding track record in the industry and its software platform will enable us to maintain the high quality and fulfillment standards our customers have come to expect." Andy Berliner, CEO at Amy’s Kitchen

Solution: DELMIA Quintiq

Case Study: Sustainable Supply Chain Planning for Food Production on a Global Level

Customer Video: Amy's Kitchen Interview / User Conference 2020

Arvind is a fashion house that is also building new age homes along with apparel manufacturing that is also transforming water management;A denim pioneer that is a trailblazer in advanced materials; A wearable technology manufacturer that is also delivering state-of-the-art engineering solutions.

Solution: DELMIA Quintiq

Budelpack is a provider of contract packing services for Food brand owners in the European Fast Moving Consumer Goods market. Due to bankruptcy of Budelpack International BV in February 2009, the majority of the plants were either closed or sold. Co-packing services for food, personal care and home care are provided by Budelpack Poortvliet BV, the originating company from the Budelpack Group and fully independent of the group of companies since January 2007 as a result of a management buy-out.

Budelpack is working with DELMIA Quintiq Scheduler solutions at sites in the Netherlands (Budelpack Poortvliet), Portugal (Alverca) and Germany (RCP Ranstadt).

Solution: DELMIA Quintiq

Danone is market leader in dairy products in Belgium. Its production site in Rotselaar produces 5.5 million bottles per day of Actimel and employs 500 people. Danone products are distributed to 12 countries from a nearby distribution center.

Solution: DELMIA Quintiq

With 6,400 employees, DOT Foods is the largest food industry redistributor in North America. The company has 12 distribution centers across the country and sells food industry products to 4,300 customers in the United States.

DELMIA Quintiq’s implementation at the Dot Foods distribution center in Mt. Sterling, Illinois is expected to increase efficiency in DTI’s logistics operations through loading and routing optimization. It will allow DTI to maximize the capacity of each movable multi-temperature compartment in the trailer and plan deliveries more efficiently.  This will help DTI better manage its physical equipment and specific network constraints to reduce empty miles, increase asset utilization and maintain cold chain integrity.

“Not only will DELMIA Quintiq handle the multi-compartment planning for loads of all sizes, but it will do so while creating more efficient optimized routes.  We’re essentially taking the traditional routing approach and now including pallet placement on the trailer into the scenario.” Dan Overton, DTI routing manager

Solution: DELMIA Quintiq

Givaudan is the global leader in the flavour and fragrance industry, offering its products to global, regional and local food, beverage, consumer goods, fragrance and cosmetics companies. The Company operates around the world and has two principal divisions: Flavours and Fragrances. The Flavour Division consists of four business units: Beverages, Dairy, Savoury and Sweet Goods. The Fragrance Division has three business units: Fine Fragrances, Consumer Products, as well as Fragrance Ingredients & Active Beauty.

Solution: DELMIA Quintiq

Herbalife Nutrition is a global nutrition company. Since 1980, they have been on a mission to improve nutritional habits around the world with great-tasting, science-backed nutrition products that help people get the right balance of healthy nutrition. Herbalife's products are available exclusively through educated and trained Herbalife Nutrition distributors who provide comprehensive and personalized solutions to their customers’ nutrition and wellness goals.

Solution: DELMIA Quintiq

Hilton's business was established in 1994 to set up and operate a beef and lamb central meat packing facility in Huntingdon, England. Over the last 25 years this facility has grown and additionally Hilton acquired a packing facility in the Netherlands, built new factories in a further four European countries, entered into joint venture agreements in Australia and Portugal and acquired a fish processor.
Each of Hilton’s packing plants are operated on a dedicated basis for Hilton customers. Hilton’s business model has been adapted to meet local requirements with customers in each country.

Solution: DELMIA Quintiq

HKScan is the leading Nordic food company with over a hundred years’ experience in responsible meat production and processing of high-class raw materials. HKScan’s target is to grow into a versatile food company. With over 100 years of experience, they make healthy and responsibly produced food responding to the needs of consumers and customers. For HKScan responsibility includes the development of food production throughout the value chain, from farms to consumers.
HKScan’s home markets cover Finland, Sweden, Denmark and the Baltics. The company employs over 7,000 professionals. The product portfolio includes poultry, pork and beef, as well as meat products and meals.

Solution: DELMIA Quintiq

Jumbo Supermarkten is the 2nd largest supermarket chain in the Netherlands. It currently has over 580 shops, of which three are food markets. Additionally, it has 390 pick-up points for online orders and a home delivery service. The unique Jumbo formula (best service with largest assortment at lowest prices) applies to all of its shops and online store. By putting the customer at the heart of its business, the family-owned company has become one of the fastest growing supermarkets in the Netherlands. Jumbo took over Super de Boer in 2009 and C1000 in 2012 and the La Place restaurant chain in 2016.

The DELMIA Quintiq solution will efficiently plan Jumbo’s transport and warehouse capacities. Jumbo’s supply chain involves 10 distribution centers, almost 600 stores and about 500 owned and chartered trucks. The scope covers the planning of store distribution, home deliveries, inbound operations, backhauls for all channels and logistics between distribution centers. With a planning solution that integrates with existing systems, Jumbo will gain full transparency of its supply chain.

“We’ve found the right technology partner to help us plan and control our supply chain,” said Karel de Jong, director of supply chain at Jumbo. “DELMIA Quintiq provides us with integrated supply chain management, an approach that is demand-driven and optimized based on Jumbo’s business goals and constraints.”

Solution: DELMIA Quintiq

Morrisons is a food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

The company's business is mainly food & grocery and, uniquely, they source & process most of the fresh food that they sell through their own manufacturing facilities.

Solution: DELMIA Quintiq

Moy Park is a leading provider of fresh, locally farmed poultry in the UK and Ireland, and is one of the largest poultry producers in Europe. It employs over 12,000 people across 14 modern manufacturing facilities in the region.

As it grows, the company needs a solution to meet the rigorous demands of the marketplace. Adhering to strict food production constraints, maintaining efficient production processes, and meeting tight logistical deadlines, are key factors to satisfying the service requirements of its customers.

To do this, Moy Park has chosen to implement the DELMIA Quintiq software platform at six sites in the UK. The solution will give it greater visibility across the supply chain, reduce wastage, and enable better planning.

Solution: DELMIA Quintiq

Paulig coffee brands are in Finland and the Baltics. In Russia they are the second largest supplier of roasted coffee. They sell and market roasted coffee, ready coffee drinks, chocolate drinks and filter services.

Solution: DELMIA Quintiq

Saarioinen is one of Finland’s leading food manufacturers. Saarioinen is the Finnish market leader in many of its business areas, with annual net sales amount to approximately €260 million (year 2015) and 1,300 employees.

Production planning solutions help the world’s leading food manufacturers to improve reliability of delivery, product shelf-life and operational efficiency, as well as reduce costs in workforce, production and storage. DELMIA Quintiq solutions enable companies to achieve their goals and maintain their competitive advantage by developing a cost-efficient, optimized plan that takes into account the unique industry and individual operating constraints.

"DELMIA Quintiq is now live at Saarioinen and the results are promising. We aim to achieve better consumer and customer satisfaction, and gain significant business benefits with the support of this planning platform." Ritva Tuohimaa, Production and Logistics Director, Saarioinen.

Solution: DELMIA Quintiq

SIG Combibloc is a division of SIG Holding AG and based in Neuhausen am Rheinfall, Switzerland. It's one of the world's leading providers of packaging and filling machines for food and beverage producers. The company supplies complete systems including both the packaging materials and the corresponding filling machines.

SIG selected DELMIA Quintiq's planning & optimization platform to manage its long- and medium-term planning needs. SIG had many goals for the DELMIA Quintiq implementation  so far it has been able to address bottlenecks, streamline its supply chain, maximize capacity utilization and improve collaboration between multiple manufacturing facilities using DELMIA Quintiq.

"Our customers expect efficient and fast-responding production. DELMIA Quintiq is helping us to continue building on our leading role as a flexible producer. By deploying the DELMIA Quintiq solution across all of our planning horizons and sites worldwide, we are setting ourselves up well for the future as we now have a system that can grow with us." Andreas Haas, Head of Supply Chain Management, SIG

Solution: DELMIA Quintiq

Based in Smithfield, Virginia, Smithfield Foods are the world’s largest pork processor, the largest hog producer in the United States and a leader in numerous packaged meats categories.

Solution: DELMIA Quintiq

Speed Group is a leading extruded synthetic monofilament manufacturer.
To satisfy changing customer buying habits and deal with increased competition, the company needed to improve flexibility and production efficiency by adapting its business model to fulfill smaller, more frequent orders from its customers. DELMIA Ortems solutions helped optimize its production and balance resources as a function of incoming customer demands.

Solution: DELMIA Ortems

Case Study: Enhanced Industrial Planning at Speed

SWIRE Coca-Cola Limited is the fifth largest bottling partner of The Coca-Cola Company by global volume with a franchise to manufacture, market and distribute products of The Coca-Cola Company in Greater China and the western USA. The relationship with Coca-Cola began in 1965 with the acquisition by Swire of the majority shareholding in a Coca-Cola franchise in Hong Kong. As a wholly-owned subsidiary of Swire Pacific Limited, a public company under the two-centuries-old Swire group listed on the Stock Exchange of Hong Kong, Swire Coca-Cola continues to strive for sustainable and profitable growth.

Solution: DELMIA Quintiq

The Tönnies Group is a family company that is active at several levels of the food industry. The international company operates in eight divisions, has approximately 16,500 employees, and in 2018 generated annual revenue of EUR 6.65 billion. The core business of the company, which was established in 1971, concerns the slaughter, butchering, processing and refining of pigs, sows and cattle.

The Tönnies head office is in Rheda-Wiedenbrück in East Westphalia. The family group is active around the world with its eight divisions of Meat Pork, Meat Beef, Convenience, Sausages, Ingredients, Logistics, International and Central Services. With 25 international offices and production locations in Germany and other countries, Tönnies successfully pursues a strategy of internationalization.

Solution: DELMIA Quintiq

Acciaierie Bertoli Safau is one of the top three European special steel manufacturers, and a leading Italian manufacturer. ABS was established in 1988 following the merger of Officine Bertoli (est. 1813) and Safau (est. 1934). ABS is a division of the Danieli Group.

ABS selected DELMIA Quintiq as the platform best suited to support its efforts to improve customer service and reduce working capital. With DELMIA Quintiq, ABS optimizes capacity, eliminates bottlenecks, and schedules activities around primary manufacturing resources. DELMIA Quintiq also enables ABS's planners to compare the merits of alternate plans. ABS saw improvements in key performance indicators within just one month of implementing DELMIA Quintiq. 

"DELMIA Quintiq has a lot of experience in our industry and proven success in providing the added value we are looking for. We are confident the Quintiq solution can represent a real springboard for the next step up." Visentini Luca, Project Manager, ABS

Solution: DELMIA Quintiq

Acciaieria Arvedi, part of the Arvedi Group, is Italy's leading steelmaking and processing company which boasts production volumes of over 4 million tonnes per year.
When Arvedi wanted to further improve customer service across its entire supply chain, it chose DELMIA Quintiq to provide maximum visibility into its complex supply chain processes. The result: better response to orders and improved coordination of production – raising customer service levels, reducing operational and logistics costs, and increasing production yields.

"After evaluating several providers, we have found DELMIA Quintiq to be a perfect fit to our requirements and goals. As owners of advanced technology ourselves, we recognize that technology is a vital part of business success. This collaboration underlines our commitment to investing in powerful technologies and partners such as DELMIA Quintiq to enable us to further increase our competitive edge in the market. We look forward to leveraging DELMIA Quintiq's flexible solution and vast experience in the metals industry to support us in defining our future projects." Fabio Baldrighi, CEO, Acciaieria Arvedi

Solution: DELMIA Quintiq

AGC Inc. is a Japanese global glass manufacturing company, headquartered in Tokyo. It is the largest glass company in the world and one of the core Mitsubishi companies.

To improve profitability in a highly competitive market, AGC, the world’s largest producer of flat glass, needed to support continuous process improvement initiatives that help ensure superior product quality. The company uses Dassault Systèmes’ DELMIA manufacturing operations management solutions to achieve traceability and standardization throughout its European, North African and South American plants.

Solution: DELMIA Apriso

Case Study: AGC Drives Continuous Improvement Initiatives with DELMIA

Aleris Aluminum Koblenz GmbH in Koblenz is a leading manufacturer of high-value rolled aluminum products, such as coils, sheets and plates.

Aleris selected DELMIA Quintiq to develop a collaborative scheduling model, which consolidated the schedules of the individual resources, so that they would effectively act as one single resource. This led to a reduction of work in progress material, increased machine throughput and resource utilization, and improved material assignment.

"Our ability to react has significantly improved through the implementation of this collaborative scheduling solution - our people can work much more effectively." Gerd Refflinghaus, Manager Production, Aleris

Solution: DELMIA Quintiq

Allgemeine Gold - und Silberscheideanstalt AG is one of Europe's leading suppliers in the integrated precious metals business. Operations include the recovery, manufacture and trade of precious metals and precious metal products. With subsidiaries in Germany, Austria, the Netherlands and Thailand, Allgemeine serves customers in a broad range of industries around the globe. Allgemeine's DELMIA Quintiq solution plans and optimizes production flow. Every aspect of planning, including customer specifications, delivery dates and shifting bottlenecks, is taken into account.

DELMIA Quintiq enables Allgemeine to reduce stock levels by optimizing resource exploitation, and improve delivery performance by shortening throughput times and ensuring stricter observance of delivery dates. With DELMIA Quintiq, Allgemeine planners and managers are able to avoid repeated entries of the same order. There is transparency along the entire production chain. For improved communication between planning and production, the system also visualizes all manual planning decisions, allowing effective coordination between individual departments; for example, between the silver smelter and target production. It also visualizes current stock levels, changes in production and disruptions caused by machine breakdown or maintenance work.

"We selected DELMIA Quintiq because it offers benefits in terms of optimizing our inventory levels and getting our high-quality products ready in good time for delivery. It strengthens our market position." Dr. Peter Tews, Production & Technology Director, Agosi

Solution: DELMIA Quintiq

ALRO SA is a joint stock company established in 1961 in Romania. ALRO is part of a vertically integrated group that produces aluminum, which covers the entire technological process from bauxite extraction to obtaining processed products.
 
ALRO is a subsidiary of Vimetco NV, a global vertically integrated primary and processed aluminum company, which has operations in Romania, China and Sierra Leone, Africa. The aluminum production capacities are located in Slatina and include an electrolysis section, processing capacities, including a foundry, hot and cold rolling mills, an Eco-smelter of waste and an extrudate section.

“DELMIA Quintiq’s streamlined approach to scheduling gives us full visibility of our present situation, enabling us to better anticipate demand, lead time and potential bottlenecks. This allows us to be more resilient against unforeseen disruptions. Increased assurance of on-time in-full deliveries also enables us to maintain the trust and satisfaction of our customers.” Dobra Gheorghe, Alro’s General Director

Solution: DELMIA Quintiq

Aluar is the only primary aluminum producer in Argentina and, with a production capacity that will soon reach 410,000 tons for that division alone, is among the largest primary aluminum production companies in the world. It exports 70% of its output to manufacturers around the globe.

Aluar's activities include the production of primary aluminum, as well as semi-fabricated and fabricated products used in transportation, construction, packaging, electrical conductors and kitchenware. Aluar uses DELMIA Quintiq software to plan at strategic and tactical levels. The software was installed as part of a major upgrade of Aluar's Manufacturing Execution System (MES) and supply chain planning and optimization solutions (SCP&O), enabling Aluar to gain maximum benefit from its new technology investments.

The DELMIA Quintiq solution, a strategic multi-scenario and supply chain performance management tool, enhances Aluar's ability to optimize its product mix, maximize capacity utilization, improve customer service, optimize inventory levels and eliminate hidden costs. The project implementation was completed within budget and on schedule, in only six months.

"Without a doubt, DELMIA Quintiq has the most experience in solving planning challenges in the aluminum industry, and the solution has the added advantage of proven success in integrating with Oracle ERP systems, which we already had in place." Ivone Jacobsen, leader of the Software Development Department, Aluar

Solution: DELMIA Quintiq

Alunorf is the world's largest aluminum rolling and remelt plant, shipping more than 1.5 million tons of aluminum a year. The plant leads the industry in setting new standards for aluminum processing. Alunorf was founded in April 1965 as a joint venture between Novelis and Hydro.

Alunorf has been working with DELMIA Quintiq for over twelve years now to develop and optimize plans and processes throughout its operations. Alunorf is achieving remarkable results in efficiency and productivity with DELMIA Quintiq's supply chain planning & optimization platform, including:

• 33% reduction in inventory levels
• 44% increase in output
• 90% on-time delivery performance, compared to a pre-DELMIA Quintiq 40%

Alunorf has signed an agreement that will lead to the integration of all plans and processes along its supply chain to enable collaborative scheduling with Alunorf's suppliers and partners.

"With the company-wide transparency provided by the DELMIA Quintiq Company Planner and its analysis capabilities, we have begun to work with Key Performance Indicators (KPIs): delivery performance, lead times and inventory." Sylvia Siebenhaar,Head of Order and Capacity Planning, Alunorf

Delivery performance improved from 40% to 90%.
Stock reduction of 33%.
Output increased by 44%.

Solution: DELMIA Quintiq

AMAG Rolling manufactures high quality rolled aluminum products. AMAG Rolling has established itself as a leading rolling mill because of its high standards and innovation, which enable the manufacturer to supply products that meet the strictest specifications.

In 2007, AMAG Rolling selected DELMIA Quintiq's supply chain planning & optimization platform to plan and optimize its hot mill. DELMIA Quintiq was selected for its ability to support AMAG Rolling in achieving its objectives in the areas of quality, flexibility, development and innovation. A team of DELMIA Quintiq experts developed a specific solution to fit the requirements. Working together with Austrian consultants Maul & Partner, DELMIA Quintiq implemented the solution in less than nine months, including complete integration with the existing SAP system.

"It's evident that choosing the DELMIA Quintiq solution was the right decision. We are seeing a wealth of benefits. It seems that a combination of high-tech expertise, innovation and intelligent processes can achieve much more than just cost reduction. We are also creating value and strengthening our competitiveness." Anton Zierhut, Operations Manager, AMAG

Solution: DELMIA Quintiq

Applus RTD, founded in the Netherlands in 1937, performs quality, safety and reliability inspection services for technical systems. Applus RTD primarily serves in the offshore and onshore oil, gas and petrochemical industry, the chemical industry, power generation (including nuclear power stations), pipeline management and construction. The company also has branches in Germany, Belgium, France, the Czech Republic, Slovakia, Italy, Canada, the United States, Australia and Nigeria. Applus RTD is able to get the most out of the utilization of its employees with DELMIA Quintiq. This diverse group of employees includes local employees, permanent employees on international projects and a large group of subcontractors.

The new DELMIA Quintiq planning system keeps track of a number of factors such as employee certification, specific client needs, required material, government regulations/legislation on the use of radiation technology and working time regulations. Applus RTD is better equipped to respond to planning disruptions thanks to DELMIA Quintiq's decision support capabilities and real-time planning environment. With DELMIA Quintiq, Applus RTD freed up 20% of its equipment capacity, allowing a planned investment in new equipment to be postponed.

"We wanted one integrated solution for our Dutch and international planning activities that would offer the intelligence to improve our flexibility. In this way we want to be able to operate in a more customer-centric way. Marcel Blinde, directeur, Applus RTD Project Services

Due to improved planning, Applus RTD freed up 20% of its equipment capacity allowing a planned investment in new equipment to be postponed.

Solution: DELMIA Quintiq

ArcelorMittal Dofasco is a leading North American steel producer and supplier of high quality flat-rolled steel. It produces and ships 4.5 million tons of steel each year. Its 750-acre steel making complex in Canada features some of the most technologically advanced facilities in North America. ArcelorMittal Dofasco’s steel products are used for everything from car body parts to household appliances and building materials.

With over 1,400 employees and thousands of work orders to process each week, the company needed a better maintenance and scheduling solution; one that could streamline the process and cut the time it takes to schedule work. DELMIA Quintiq's solution allows planners to make decisions in real time. It enables them to better anticipate demand and handle schedule disruptions more effectively. With DELMIA Quintiq, ArcelorMittal Dofasco’s maintenance teams can be proactive in their workforce planning and better manage work order backlogs.

"Maintenance scheduling can be complex, time consuming and labor intensive without the help of a software tool. Implementing the DELMIA Quintiq Solution is intended to provide full visibility of all work and resources directed at maintaining our facilities, to assist in maximizing utilization and achieving high levels of resource efficiency and effectiveness." Gino Palarchio, General Manager, Maintenance, ArcelorMittal Dofasco

Solution: DELMIA Quintiq

ARMOR is the world’s leading manufacturer of thermal transfer ribbons, which are widely used to print variable information related to traceability. Common applications include parcel shipping labels, foodstuff use-by dates and garment label washing instructions.

ARMOR used DELMIA Ortems Production Planning & Scheduling solution for reduced human intervention, faster planning, sustainability, high customer service levels throughout periods of increased loads, and efficiency gains.

Solution: DELMIA Ortems

Case Study: Controlling Shopfloor Production

Founded in 1992, Today ASAŞ is one of the most dynamic companies in the Turkish aluminum industry and ranks among Turkey’s top 500 enterprises. ASAŞ operates a state-of-the-art production facility in Adapazari- Akyazi. Its products are used in various industries including automotive, electronics, and transportation.

ASAŞ exports 55 percent of its total production to more than 65 countries worldwide. ASAŞ completed a greenfield flat rolling plant in 2014 and in search of a partner who would enable it to produce high volumes of flat-rolled products on time, and provide stellar customer service. DELMIA Quintiq was selected for its expertise in aluminum rolling as well as for its clear vision for optimizing the planning and scheduling of the new plant, both immediately and in the long term.

"DELMIA Quintiq was the obvious choice for us based on the software platform’s ability to handle order combinations and manage complex campaigns. We were impressed with its ability to cover strategic, tactical and operational levels of planning. The dedication and flexibility of the team also convinced us DELMIA Quintiq was the best match for our company as we work toward becoming one of Europe’s leading aluminum producers." Safa Bayar Yavuz, General Manager of ASAŞ Alüminyum

Solution: DELMIA Quintiq

Assan Aluminyum, a subsidiary of Kibar Holding A.S. and one of Turkey's 50 largest companies, is a leader in the flat-rolled aluminum products sector. Assan Aluminyum implemented a DELMIA Quintiq supply chain planning and optimization solution to schedule seven continuous strip casters, cold mills, foil mills and downstream activities. The program was introduced in the Tuzla plant in three phases.

The first phase was to plan all incoming raw materials and production processes for coil, sheet and foil, and create all the job orders. The second phase was to schedule these job orders and optimize operations. The third phase uses DELMIA Quintiq software to generate due dates and create production plans 1-3 months ahead.

"Our vision at Assan Aluminium clearly is to become a demand-driven company and to move our entire enterprise-wide processes to a more customer-centric approach while reducing costs and improving our profitability. By deploying DELMIA Quintiq, we want to increase our agility to respond to our customer's changing demands and we will be able to realize significant savings in our supply chains by reducing inventories and handling costs, while increasing the plant output."

Mehmet Kahya, President, Assan Aluminium

• Increased output by 10%.
• Improved delivery performance by 20%.
• Yields have improved significantly as no additional raw material inputs have been required to increase output.

Solution: DELMIA Quintiq

With an annual production volume of more than 60,000 tons, Aurubis Stolberg GmbH & Co. KG (formerly Prymetall) in Stolberg is one of the five largest European producers of high-precision semi-finished copper and copper alloy products for the global market.  Its parent company, Aurubis AG, in Hamburg, operates plants at 12 locations in seven different European countries. It's Europe's largest producer of copper and an international market leader in copper recycling. In November 2004, DELMIA Quintiq was tasked with the implementation of the innovative supply chain planning & optimization (SCP&O) system that was to make planning processes in the rolling and drawing plant more efficient. Four years after the implementation, Aurubis Stolberg is reporting impressive results.

"We were able to reduce WIP levels by about 15% and the lead times were shortened by several days." Dr. Hamed Morid, Head of IT, Aurubis Stolberg

• WIP levels reduced by 15%
• Delivery reliability improved by 20%

Solution: DELMIA Quintiq

The Beltrame Group has operated in the steel industry for over a century, producing rolled sections for use in construction, shipyards, and excavators. It is an industry leader in Europe with nine plants and a combined production capacity of approximately 4 million tons.

The group selected DELMIA Quintiq to optimize planning and improve customer service across its plants in Italy, France, and Switzerland. DELMIA Quintiq will provide a configurable software solution that takes into account Beltrame’s specific business goals and constraints. The solution will free up capital that would otherwise be tied down by idle stock, and ensure that product lines are available for customer orders when needed.

"We are excited about this project, which will, for the first time, give us an integrated view of production flows and inventory turnover across three of our most important European plants...Streamlining our supply chain operations will mean we can enhance our customer service, which in turn will give Beltrame a greater competitive advantage." Beltrame Group

Solution: DELMIA Quintiq

BHP is a world-leading resources company, who extracts and processes minerals, oil and gas, with global headquarters in Melbourne, Australia. Products are sold worldwide.

Solution: DELMIA Quintiq

Established in 1931, Bridgestone nowadays has a business presence in more than 150 countries with 143,589 employees.  The Bridgestone Group delivers a wide range of tires to customers around the world, such as tires for passen­ger cars, trucks and buses, aircraft, const­ruction and mining vehicles, motorcycles, etc.

The leading tire manufacturer will use Dassault Systèmes’ DELMIA QUINTIQ and DELMIA Apriso applications powered by the 3DEXPERIENCE platform for production planning and execution across Europe. Thousands of machines, devices, sensors and employees will be synchronized in the virtual world to increase productivity and reduce costs.    

"Our smart factory program plays a key role in our enterprise-wide ‘Dan-Totsu’ objective to lead in everything we do. Dassault Systèmes’ digital technology will support this mission. By optimizing manufacturing processes at our plants, we can improve decision-making and productivity, and ultimately reduce costs.”  Adolfo Llorens, Vice President Manufacturing, Bridgestone EMEA    

Solution: DELMIA Apriso, DELMIA Quintiq

Having manufactured aluminum strip since 1933, Brigborth has firmly established itself as a trusted supplier of rolled aluminum products. Their knowledge and experience spans many decades.

Solution: DELMIA Quintiq

Customer Video: Bridgnorth Aluminum Interview - User Conference 2020

The CBH Group is Australia’s largest co-operative and a leader in the Australian grain industry, with operations extending along the value chain from grain storage, handling, transport, marketing and processing.

Owned and controlled by approximately 3,900 Western Australian grain growing businesses, the core purpose of the CBH Group is to sustainably create and return value to growers. Its storage and handling system currently receives and exports around 90 per cent of the Western Australian grain harvest and is regarded as one of the best in the world. The CBH Group owns a state-of-the-art rail fleet dedicated to the most efficient transfer of grain from country receival points to its four port terminals.

Solution: DELMIA Quintiq

Constellium (formerly Alcan), is a global supplier of bauxite, alumina and aluminum. It also produces aluminum products for a broad range of markets and applications. Constellium has three divisions representing the company's three primary areas of interest: Global aerospace, transportation and industry (Global ATI), specialty sheet, and extrusions and automotive. Constellium has over 9,000 employees and generated $3.6 billion in revenue in 2011. Constellium uses the DELMIA Quintiq supply chain planning and optimization platform at sites in Germany, Switzerland, and France. Its processes and machines are optimized to improve efficiency and utilization.

"We selected DELMIA Quintiq for their state-of-the-art software technology and in-depth understanding of our business processes. We have already recorded great business results thanks to the implementation of DELMIA Quintiq's APS solution in Constellium rolling mills over the years. DELMIA Quintiq is clearly a reliable partner in supply chain planning and production optimization solutions." Carlos Cruz, Manager of Strategic Purchasing  IT

Solution: DELMIA Quintiq

Daramic is a manufacturer and supplier of battery separators for automotive, industrial, and specialty applications.

Solution: DELMIA Quintiq

Elektro is the leading power distribution company in Brazil. It started with a strategic change to Elektro’s business model to stop outsourcing the installation and maintenance of power distribution networks. The company required a new planning system to manage the integrated organization of employees, equipment, trucks and materials. Compliance with service level agreements (SLAs) and safety regulations was an important criterion in creating a good schedule.

DELMIA Quintiq built a centralized planning solution to unify processes and enable regional offices to share resources. The planners were able to plan all tasks, taking into account employee skills (teams), resource capabilities and availability, and optimal routes.

"An aspect that is clearly seen in DELMIA Quintiq is the Quality Assurance…it is very concerned with the delivery, timeline and support, the difference is noticeable." Vanessa Colombo, IT, Elektro

"Our top priorities are to keep our customers happy and ensure the safety of our employees, but we also need to manage our resources with maximum efficiency. Planning is the key to success which means we have very high expectations for the DELMIA Quintiq solution in terms of improved resource utilization, SLA compliance, safety, and administration efficiency. Based on what we saw in phase 1 of the project, we have an equally high confidence that our expectations will be met." Santi Copello, Executive Project Manager, Elektro

Solution: DELMIA Quintiq

Elval is a leading aluminum manufacturer in Europe.  Elval’s manufacturing base includes seven production plants in Greece and manufactures numerous aluminium products that meet the requirements of the packaging, construction, transportation and automotive industries, among others. Elval exports to more than 80 countries around the world and has trading facilities in seven European countries. The Elval Group is the major constituent of the aluminium manufacturing, processing, and marketing segment of Viohalco SA, the Belgium-based holding company of a number of leading metal processing companies across Europe.

The company has grown over the past three decades from a medium-sized regional producer to a global force. Current annual production (at Group level) is more than 350,000 tons. Elval selected DELMIA Quintiq's supply chain planning and optimization platform for hot mill, cold mill and melt-cast schedules and routings as well as Medium-Term Planning. Elval’s subsidiary Symetal uses all of those and also DELMIA Quintiq’s Macro Planner.

The DELMIA Quintiq solution supports ELVAL in maximizing capacity utilization and at the same time reducing inventory and improving delivery performance.
ELVAL uses SAP as a backbone, which is completely integrated with the DELMIA Quintiq solution. With DELMIA Quintiq's solution, ELVAL reduced overall lead times by 25% and by as much as 50% for some products.

Elval was awarded a top distinction for its participation in the Greek Business IT Excellence (BITE) Awards 2014, having received one of the four highest rankings.  Its winning entry had the title: “Advanced Supply Chain Planning and Optimisation for Elval (Aluminum Rolling Industry).”  Subsidiary Symetal was granted a Gold ranking for its participation in the Business IT Excellence (BITE) Awards 2015, again for the Advanced Supply Chain Planning and Optimisation Projects implemented using DELMIA Quintiq Software.

"The DELMIA Quintiq implementation methodology is a robust tool which has helped our strategic initiative to re-engineer our production process.  Within the first three months from Company Planner's Finite Capacity Planning Go-Live, the KPI measurement framework has shown a reduction of the manufacturing cycle times by almost 30% for some products, with a corresponding reduction of WIP. During the last twelve months, delivery lead times for some high-end products have been reduced by 25% and even 50% in some cases." Periklis Tsahageas, Project Manager, Elval

• Reduction of cycle times by 30%, as well as a WIP reduction.
• Reduction of lead times by 25% and in some cases 50% for some products.

Solution: DELMIA Quintiq

Case Study: Solving ELVAL's Complex Product Mix Puzzle

Fairmount Santrol is a leading provider of high-performance sand and sand-based product solutions.

Solution: DELMIA Quintiq

FNsteel is an independent developer, producer and distributor of customized long steel products. The company has plants in the Netherlands, Finland and Sweden with state-of-the-art facilities for various production and processing activities including pickling, annealing and drawing wire rods. The company implemented the DELMIA Quintiq software at its annealing operations in Alblasserdam, the Netherlands. DELMIA Quintiq software is used to plan the loading of coils into furnaces simultaneously, resulting in more efficient use of energy. It's also used to manage material and stock, create production orders, plan shipments by sea, and more.

DELMIA Quintiq can be found performing a key function at every stage of FNSteel's complex supply chain. FNsteel has reported several improvements since implementing DELMIA Quintiq, including production cycles shortened by 10 percent and furnace capacity utilization increased to over 90 percent. Capacity utilization has also increased and stock levels and customer service improved.

Solution: DELMIA Quintiq

With more than twenty locations and annual sales of more than 1,000,000 tons, KNAUF INTERFER is one of the leading producer-independent distribution, processing and service companies for steel and aluminum in Europe. The success story is characterized by state-of-the-art machines, nation-wide warehousing and comprehensive processing options together with a highly motivated and well-trained personnel in sales, processing and administration. KNAUF INTERFER has excellent relationships with its suppliers and a product range that – besides the well-known standards – comprises many qualities and dimensions. The decentralised structure of the group of companies guarantees a broad assortment, optimum service and the highest product availability. Products and services can be combined and delivered flexibly and on-demand across locations.

In the business unit cold rolling, KNAUF INTERFER bundles decades of experience in producing high-quality cold-rolled and surface refined steel strips. In very modern plants, the business unit manufactures cold-rolled strips in the thinnest dimensions and widths of up to 1,040 millimetres with the tightest tolerances. As one of only a few plants Giebel Kaltwalzwerk is able to work fast and economically by multiple occupancy of coils completing jobs simultaneously.

With the support of DELMIA Quintiq and the Fraunhofer Institute for Material Flow and Logistics, Giebel Kaltwalzwerk implemented a new system for complex production processes, which could serve as a model for the industry. The independent solution enables to plan in an order- and scrap-optimized fashion. In the past, this had to be done manually.

"Implementing DELMIA Quintiq is a milestone for us. The DELMIA Quintiq system will serve as the foundation upon which we will improve our competitiveness."

Domenico Marino, Managing Director Giebel Kaltwalzwerk GmbH


Timing:

• From mid-2012: Project launch with DELMIA Quintiq
• April 2012: Introduction of software-based manual coil occupancy
• April 2015: Introduction of software-based manual sequencing

Solution: DELMIA Quintiq

Glencore is one of the world’s largest globally diversified natural resource companies. Founded in the 1970s as a trading company, Glencore has grown to become a major producer and marketer of commodities - employing 160,000 people around the world.

Their operations comprise around 150 mining and metallurgical sites and oil production assets. Glencore's purpose is to responsibly source the commodities that enhance everyday life. They do so by delivering on their strategy to be active at every stage of the commodity supply chain.

"We considered the solution and team provided by DELMIA Quintiq, as the best suited to meet our current and long term requirements. We are looking forward to working with DELMIA Quintiq on this project." Phil Moore, Group Manager Blending & Logistics of Glencore

Solution: DELMIA Quintiq

Santos is a leading supplier of natural gas, a fuel for the future providing clean energy to improve the lives of people in Australia and Asia. With its origins in the Cooper Basin, Santos has one of the largest exploration and production acreages in Australia and extensive infrastructure and is committed to supplying the domestic markets, unlocking resources and driving value and performance.

Solution: DELMIA Quintiq

Formerly operating as Sapa Heat Transfer, Gränges is the global market leader in rolled products for the heat exchanger industry. With 900 employees and a market share of 20%, its customers include top vehicle and equipment manufacturers. Gränges provides the materials and expertise for heat exchangers in half of the world’s cars.

Gränges chose DELMIA Quintiq to optimize its production processes and meet rapidly increasing demand. With DELMIA Quintiq, the company considerably shortened its run times, reduced stock, and improved planning visibility and planner efficiency. After its first implementation, Gränges expanded its contracts with DELMIA Quintiq. This led to an increase of inventory turns of almost 25% for operations in Shanghai, and then to a 100% improvement in delivery performance at its plant in Finspång, Sweden.

"We are confident that DELMIA Quintiq is the right choice to support our evolution into a significantly more efficient, responsive and higher-volume production plant." Petter Sallnäs, Planning Manager, Gränges Sweden AB

 *Between 2000 and 2013, Gränges was part of the Sapa group and operated as Sapa Heat Transfer. In 2013, it became an independent company once again.

Solution: DELMIA Quintiq

Hager Group is a leading supplier of solutions and services for electrical installations in residential, commercial and industrial buildings. Ranging from energy distribution through cable management and wiring accessories to building automation and security systems, its products are sold in 129 countries with a turnover of €1.9 billion in 2015.

Hager Group wishes to continuously improve its forecasting processes and reduce its inventory levels while ensuring best-in-class customer service. This drive led Hager Group and DELMIA Quintiq to come together to improve demand forecasting of 60,000 products across 30 market segments. This collaboration is expected to enable Hager Group to achieve 90 % forecast accuracy. DELMIA Quintiq technology will enable stakeholders to adjust the forecast for any part of the product and market hierarchy in real time. It supports the Hager Group strategy of continuous innovation by automatically managing the introduction of new products. The solution will automate parts of the product lifecycle management process by considering product replacements as well as evolutions in their bill of material.

"DELMIA Quintiq was selected for our needs because they were able to provide a globally satisfactory answer to every expectation…We are counting on DELMIA Quintiq not only to manage statistical calculations on a large data range, but also for its extended simulation capacities. This allows us to further stimulate the collaborative atmosphere between all teams and achieve a better forecast quality." Bruno Regnier, Materials Management Development Director at Hager Group

Solution: DELMIA Quintiq

Hulamin is Africa's leading independent producer of semi-finished and fabricated aluminum products. Although Hulamin Rolled Products and Hulamin Extrusions together represent over 90% of the group, Hulamin also operates a number of downstream companies. These include two businesses focused on the building and construction industries: one supplies aluminum extrusion-based architectural systems and the other supplies roll formed aluminum roofing and cladding.

DELMIA Quintiq's planning and optimization solution provides advanced capacity and workflow planning to ensure a steady flow of metal from Hulamin's hot mills to its downstream processes. By mapping each planning action with planners' decisions and its consequences, the DELMIA Quintiq solution eliminates bottlenecks, optimizes resource utilization, and improves delivery performance.

"The main benefits we are seeing from the DELMIA Quintiq solution are in the areas of customer service and inventory management." Lydia Gertenbach, Planning Specialist, Hulamin

Solution: DELMIA Quintiq

Hydro is the third largest integrated aluminum supplier in the world. Based in Norway, the company employs 23,000 people in 40 countries. Hydro manufactures one million tons of rolled aluminum products per year.

Over the years, DELMIA Quintiq has supplied Hydro with various planning solutions for its manufacturing facilities covering strategic network optimization, sales and operations planning, available-to-promise and capable-to-promise functions, finite capacity planning, short-term planning and event management.

"The DELMIA Quintiq project has been quite beneficial in terms of reducing lead times and controlling inventories." Dr. Michael Wimmer, Head of Metal and Resource Planning, Hydro

Solution: DELMIA Quintiq

As the world’s leading supplier of specialty minerals for industry, Imerys is organized around two segments, Performance Minerals and High Temperature Minerals, grouping five business areas aligned to our customers in core markets.

Solution: DELMIA Quintiq

Incitec Pivot Fertilisers (IPF) is Australia’s largest supplier of fertilizers. It has been helping farmers maximize productivity to remain competitive in global markets. IPF’s annual output reaches 2 million tonnes and its products are used in the grain, cotton, pasture, dairy, sugar and horticulture industries. DELMIA Quintiq offers IPF the ability to evaluate complex scenarios and use what-if planning to test the viability of network and supply chain options.

Solution: DELMIA Quintiq

KME Group is the world's largest manufacturer of semi-finished copper and copper alloy products (excluding copper wire), with a 30 percent share of the European market and seven percent worldwide. KME has been working with DELMIA Quintiq's scheduling solution for several years now and the company recently decided to manage S&OP and other long-term functions with DELMIA Quintiq, too.

KME has implemented these scheduling solutions at plants in Fornaci di Barga, Italy, and Osnabrü, Germany, where it is primarily used by the planning and production departments to streamline short-term operational planning and execution. The sales and marketing departments at both sites are working with DELMIA Quintiq to align production with demand, automated tactical planning and interactive decision support. The solution is fully integrated with KME's existing SAP ERP system.

"With the DELMIA Quintiq scheduler, we are able to handle all short term planning challenges and respond quickly to our customer. With implementing the company planner, we expect a quick reduction of inventory costs, better delivery performance and a company-wide visibility. Partnering with Quintiq therefore was our natural choice."
Francesco De Nola, Manufacturing Director for copper tubes and rolled products, KME

Solution: DELMIA Quintiq

Officially founded in 864, the Monnaie de Paris is France's longest standing institution and one of the oldest enterprises in the world. It fulfills the public service mission of minting euro coins circulated in France, as well as coins for other foreign currencies.

The Monnaie de Paris has rationalized its industrial processes, improved its production monitoring, enhanced its technical data, and integrated its procurement information with DELMIA ERP solutions.

Solution: DELMIA Ortems

Case Study: The Oldest French Enterprise Gains New Visibility into Production Scheduling

Laminazione Sottile Group is specialized in aluminum transformation. The Group’s companies work in an integrated production chain and manufacture rolled aluminum products, in different alloys, dimensions and superficial treatments, including lacquering and printing, and aluminum food trays.

Solution: DELMIA Quintiq

Luossavaara-Kiirunavaara AB (publ), abbreviated to LKAB, is a manufacturer and supplier of highly processed iron ore products to the global steel market. The majority of their iron ore products are sold to European steelworks. Other important markets are the Middle East, North Africa, Asia and the USA.

The Group, which had a turnover of more than SEK 16 billion in 2016 and has some 4,200 employees in 13 countries, also encompasses industrial minerals, drilling systems, rail transport, mining services and real estate companies.

Solution: DELMIA Quintiq

Logan Aluminum Inc. produces aluminum sheet products including rigid container sheets, building products, automotive sheets, distributor sheets, and food cans. It's jointly owned by ARCO Aluminum Inc. and Novelis Corporation. Logan has a premier manufacturing facility with modern, high-speed equipment and technology in the operational areas of ingot casting, hot rolling, cold rolling and finishing.

Logan Aluminum's specific objectives for implementing the DELMIA Quintiq supply chain planning and optimization solution were to fully optimize its plant by increasing visibility of and enabling automatic planning throughout the entire supply chain. In this way, Logan will be able to more efficiently and reliably fulfill customer demands and deadlines as well as reduce inventory levels and maximize capacity. It also seeks to address one of its more critical planning constraints: assigning capacity according to the contractual agreements.

"Many software vendors told us that they could model our joint ownership requirements, but DELMIA Quintiq was the first to successfully demonstrate that in a proof of concept using our actual data." Candy Hardiman, Materials Manager, Logan Aluminum

Solution: DELMIA Quintiq

Ma’aden Aluminium is a supplier of high-quality primary and rolled product solutions. It is part of the Ma’aden group in Saudi Arabia and operates one of the largest and most efficient vertically-integrated aluminum production complexes in the world. To achieve its targets, Ma’aden Aluminium needed to switch from volume-driven to demand-driven production planning. Along with this, they required planning software capable of integrating internal planning processes, improving information flow, and supporting optimal decision-making.

DELMIA Quintiq was selected to meet Ma’aden Aluminium’s needs due its platform scalability, optimization capabilities, and successful track record. In addition, Ma’aden will be able to benefit from greater visibility of its supply chain, identify and correct bottlenecks in production and handle disruptions effectively — all with an eye on how planning decisions will affect KPIs.

"We selected DELMIA Quintiq because it’s a leading expert in supply chain planning and optimization with a proven track record in the aluminum industry. DELMIA Quintiq proved, in a one-week go-live challenge, that they understood our challenges and could build a planning solution for us in a very short time." Tom Walpole, Senior Vice President, Aluminium Strategic Business Unit, Ma’aden Aluminium

Solution: DELMIA Quintiq

Marathon Petroleum operates the US largest refining system, with more than 3 million barrels per day of crude oil capacity across 16 refineries. Their refineries are integrated with each other via pipelines, terminals and barges to maximize operating efficiency.

Solution: DELMIA Quintiq

Marquis Inc. operates a rail-to-barge transfer system transporting crude oil from its origins in the United States to multiple destinations along the Mississippi River System. The company has a fleet of rail cars and barges with 550,000 barrel storage capacity and a 24-hour unit train transfer system. The challenge of balancing increasing demand from multiple customers, in addition to resource capacity limitations and handling large volumes of crude oil, creates an intricate planning puzzle.

DELMIA Quintiq automates planning functions across the organization to optimize the quantity of crude oil transported via the rail terminal-barge and port systems. Marquis enjoys increased planner independence and a more efficient crude oil logistics supply chain.

“We require a SCP&O platform that would provide unprecedented supply chain visibility, enabling us to make informed decisions based on reliable insights into the past, present and future of our operations, critical to competing in today’s volatile market. ... DELMIA Quintiq has an outstanding track record in the industry and we are looking forward to using 5.0." Mark Marquis, CEO, Marquis Inc.

Solution: DELMIA Quintiq

MCB is a leading metal wholesaler and service provider in the Dutch metals market, headquartered in Valkenswaard. Superior delivery performance is a key element of MCB's customer service. To achieve this, the company selected Quintiq for the scheduling of its customer-specific processing of metal products.

DELMIA Quintiq enables MCB’s planners to combine customer orders, and manage machine capacity and inventory in the most efficient way. Combining orders with DELMIA Quintiq solution’s world record-breaking optimization technology minimizes waste and material costs, while increasing delivery reliability.

"The scheduling solution will not only help to further optimize our daily production planning and optimum use of stock. The system will also support us in the efficient delivery of daily orders to customers." Peter Betjes, Director Steel Service Centre, MCB

Solution: DELMIA Quintiq

Mitsubishi Chemical Performance Polymers (MCPP) is a specialist in the compounding of performance polymers.

MCPP had difficulty managing its production rates due to the conduct of two parallel business activities that were managed by manual wall planning boards, which hindered planners’ capacity for proactive management. MCCP implemented DELMIA Ortems to manage their global production facilities with digital planning.

Solution: DELMIA Ortems

Case Study: Managing Global Production Facilities with Digital Planning

Metalloinvest Management Company LLC is a Russian mining and metallurgy company specializing in the manufacture of steel. It was founded in 1999 and is composed of a mining division and a steel division. USM Holdings owns 100% of Metalloinvest JSC.

DELMIA Quintiq's solution enables us to efficiently optimize our entire supply chain, from decision-making on our raw materials supply to increasing our ability to blend our mixture in line with demand for finished steel products. The digitalization of our sales and operational planning function will enable Metalloinvest to reduce operational expenditures, and help us fulfil our contractual obligations with higher precision.

Solution: DELMIA Quintiq

NatSteel is a leading steel producer in the Asia Pacific region with over 3,000 employees. This multinational company has an annual steel production capacity of some two million tonnes. NatSteel delivers premium steel solutions for the construction industry, including upstream products as well as customized downstream products and services. Its products are used in residential, industrial and commercial projects, as well as infrastructural works.

NatSteel is the only steel mill in Singapore with integrated upstream and downstream operations, where steel is manufactured through recycling scrap, and also fabricated according to customers\' needs. As one of the top ten global steel companies, NatSteel has one of the largest single cut-and-bend operations in the world.

"We wanted to transform our overall supply chain. We reviewed several APS providers, and DELMIA Quintiq's solution and strong expertise in the steel industry made it an obvious choice for us. The Macro Planner and Company Planner solutions have gone live, the Upstream and Downstream Scheduler implementations are currently in progress, and the Logistics Planner will soon commence. Based upon the success of these implementations, we will consider rolling out the solution to our other sites outside of Singapore." Tan Man Ee, Chief Supply Chain Officer, NatSteel

Solution: DELMIA Quintiq

Customer Video: Reducing Order Times with Optimization

The Newcastle Coal Infrastructure Group (NCIG) comprises five coal mining companies that teamed up in 2004 with the common goal of increasing export capacity through the Port of Newcastle, the world’s leading exporter of coal. Each of the five companies has large coal reserves that will increase movement through the port to 66 million tons per year. NCIG utilized the DELMIA Quintiq port industry solution during the second stage of the port expansion. The solution was integrated with NCIG’s equipment execution system and deployed in just four months.

With real-time visibility across the network for all stakeholders, including terminal customers, NCIG is able to manage and optimize the planning of berths, stockpiles and trains. NCIG is also able to take into account complex port, berthing, business, and safety rules. This includes a comprehensive range of functions including berth planning, stockyard planning, train-to-stockpile planning, stockpile-to-cargo planning, and maintenance planning. The DELMIA Quintiq solution NCIG enables planners to make better decisions by providing visibility of future outcomes. It significantly reduces planning time and costs and identifies capacity constraints and bottlenecks.

"It was clear our existing systems wouldn't be able to manage the increased planning complexity with the ramp up to our intended full capacity. DELMIA Quintiq demonstrated a deep understanding of port operations and their current port solution met our existing requirements with the capability to scale to meet our future goals and objectives." Neill Bell, Operations Manager, NCIG

Solution: DELMIA Quintiq

Northeast light alloy Co., Ltd is one of the biggest aluminium producer in China founded in 1952, belonging to CHALCO. The Company produces aluminum, magnesium, and Al-Mg alloy products, including plates and sheets, strips, foils, tubes and pipes, rods and bars, profiles, wires, powders, and forgings. Northeast Light Alloy serves customers worldwide in industries such as aviation, aerospace, weapons, marine, petroleum, and chemical.

Solution: DELMIA Quintiq

Novelis Inc. is an $8-billion organization and the parent company of an international group operating in many areas of the aluminum and packaging industries. Novelis's unique strengths lie in its expansive network of operations in 12 countries with 12,500 dedicated employees, a global customer base, innovative products and advanced technologies.

Multiple Novelis sites have selected DELMIA Quintiq's planning and scheduling solutions. In addition to Novelis Europe, which implemented the strategic planning solution, 12 production areas within five factory sites in Europe have installed the mid-term and short-term planning solutions. Novelis factory sites in the United States and Canada optimize their operations with DELMIA Quintiq. Some of the reported benefits include:

• 45 percent increase in on-time production
• 20 percent increase in inventory turns
• 20 percent reduction in backlog

"It is a step towards the realization of aspirations to set industry standards in Rolled Products supply chains in terms of delivery performance. The goal is to also simultaneously improve inventory-turns through a closed loop decision support system designed by the DELMIA Quintiq Company Planner." Procyon Mukherjee, V.P. Supply Chain Process, Novelis Europe

"DELMIA Quintiq is an enabler for Excellent results. It allows you to measure many KPIs and drive improvements in the critical ones. The iterative development process was key to Novelis owning the system. DELMIA Quintiq has exceeded our expectations every step of the way." Buddy Stemple, VP &GM, Novelis

Solution: DELMIA Quintiq

Nyrstar is a global multi-metals business, with a market leading position in zinc and lead, and growing positions in other base and precious metals.

Solution: DELMIA Quintiq

Case Study: Overcoming Planning Complexities at Nyrstar

Ovako is a leading European manufacturer of engineering steel for customers e.g. in the bearing, transportation and manufacturing industries. With geographical presence in Europe, North America and Asia, and a steel product line that includes niche products and customized solutions, Ovako is contributing to create value for its customers and their customers all over the world.

Solution: DELMIA Quintiq

Port Kembla Coal Terminal is an Australian coal exporting terminal located south of Sydney on Australia's east coast. It handles over 13 million tons of coal annually from 12 mines. Coal is delivered to Port Kembla via road and rail, and stored in a stockyard on-site until the cargo is assembled, reclaimed and taken by conveyor to waiting ships. In 2009, 226 ships bound for ports in Asia, India and Europe transported over 13.2 million tons of coal and almost 400,000 tons of coke.

The DELMIA Quintiq solution maximizes the throughput of the terminal by increasing the utilization of its stockyard, machinery and other critical port assets. It also improves the planning process by automating many of its functions, shifting PKCT's embedded knowledge to the planning solution, and providing expert decision support. The benefits of the system will be organization-wide visibility, increased planner independence and a more efficient coal supply chain.

"The benefits that the DELMIA Quintiq solution brought to the company were predominantly around the use of our constraint, that being our stockyard. We believe we’ve got about...10 percent greater utilization of the stockyard, therefore reducing bottlenecks on the inbound and outbound constraints, and increasing throughput as a result." Mark Beale, Operations Planning Manager, PKCT

Solution: DELMIA Quintiq

Rio Tinto produces iron ore for steel, aluminum for cars and smart phones, copper for wind turbines, electric cars and the pipes that bring water to our home. diamonds that set the standard for “responsible”, titanium for household products and borates for crops that feed the world. Rio Tinto’s 46,000 employees work in 36 countries – in mines, smelters and refineries, as well as in sales offices, data centres, research and development labs and with artificial intelligence.

"DELMIA Quintiq has a proven record of delivering reduced costs and increased efficiencies in previous Scheduling System implementations. We at Alcan are looking to achieve these successes at our Oswego facility."Joe Lawton, Manager for Supply Chain Systems at Alcan Rolled Products North America.

Solution: DELMIA Quintiq

Sanko Tekstil, a worldwide leader in premium yarns and textiles, has a production capacity of 250 million meters of fabric. Sanko is using the integrated DELMIA Quintiq software platform for full tactical and operational planning while optimizing the production supply chain process to the fullest. Sanko expects to improve its due date compliance rates and decrease its response time to requests to confirm due dates.

“We are confident that DELMIA Quintiq’s software platform will help us meet rising customer demand through optimization. We expect to gain better control over production flows and inventory levels. These factors will enable more throughput and improve our delivery performance." Haluk Hızlıalp, director of IT & strategic projects, Sanko.

Solution: DELMIA Quintiq

The Saudi Arabian Oil Company (Saudi Aramco), the state-owned oil company of the Kingdom of Saudi Arabia, is a fully integrated, global petroleum enterprise and a world leader in exploration, production, refining, distribution, shipping and marketing. The company manages proven reserves of 260.1 billion barrels of crude oil and the world's fourth largest gas reserves of 275.2 trillion cubic feet. Headquartered in Dhahran, Saudi Aramco employs more than 56,000 people and its operations span the Kingdom, with production and distribution facilities linking all market areas. Major export shipping terminals are located at ports on the Arabian Gulf and the Red Sea, while domestic demand for automotive and aviation products is met through a Kingdom-wide network of strategically situated refineries.

Saudi Aramco chose the DELMIA Quintiq supply chain planning and optimization platform to schedule its vessels for shipping operations as well as to minimize costs on its short-term operating plan. This is done while taking into account constraints such as vessel berth compatibility, bulk plant limitations, monthly production targets, and inventory levels. Additionally, the software will streamline the process of ship scheduling and ensure optimal fleet deployment.

Solution: DELMIA Quintiq

Severstal in Cherepovets, Russia, is one of the world's leading vertically integrated steel and steel related mining companies. It produces a wide range of flat and long rolled products, including hot and cold-rolled flat products, galvanized and color-coated products and long-steel applications.

Severstal wanted to optimize its performance at the Cherepovets Steel Mill in Russia, which consists of thirteen different plants. The organization selected DELMIA Quintiq software to schedule and monitor its production orders in an integrated way between the different facilities as well as increase operational efficiency and improve overall delivery performance.

"DELMIA Quintiq really proved to be the right partner for us during the one week demo challenge. The team showed expertise which enabled us to make a good evaluation of the flexibility of the DELMIA Quintiq platform in combination with Danieli MES." Yuri Shekhovtsov, CIO Severstal

Solution: DELMIA Quintiq

As a child of Tianyuan Iron and Steel, China's largest steel maker, Shanxi Taigang Stainless Steel pulls its weight. It produces stainless hot-rolled plate, cold-rolled sheet and strip, composite plate, and continuous cast sheet. Taigang Stainless wares are used in construction, petrochemical transport, communications systems, the medical field, and food processing machinery. The company has the capacity to produce one million tons of stainless steel and about half a million tons of cold-rolled steel plate.

Solution: DELMIA Quintiq

SIBUR is the largest integrated petrochemicals company in Russia. The Group sells its petrochemical products on the Russian and international markets in two business segments: Olefins & Polyolefins (polypropylene, polyethylene, BOPP films, etc.)
Plastics, Elastomers & Intermediates (synthetic rubbers, EPS, PET, etc.).

SIBUR’s petrochemicals business utilises mainly own feedstock, which is produced by the Midstream segment using by-products purchased from oil and gas companies.
More than 23,000 employees working in SIBUR contribute to the success of customers engaged in the chemical, fast moving consumer goods (FMCG), automotive, construction, energy and other industries in 80 countries worldwide.
In 2019, SIBUR reported revenue of USD 8.2 billion and EBITDA of USD 2.6 billion.

Solution: DELMIA Quintiq

SIJ Acroni is part of the SIJ Group, the largest vertically integrated metallurgical group in Slovenia and a leading player in the European and global niche steel markets. SIJ Group ranks among the top ten Slovenian business groups and top five Slovenian exporters. SIJ Acroni is a part of the SIJ Group steel division and the biggest company in the group. It is the leading producer of stainless steel quarto plates in Europe and third in the world. SIJ Group also ranks as one of the largest European producers of tool steels.

"The solution will enable our planners to better balance the metal flow through the factory and fulfill orders faster while working with lower inventories. It will maximize utilization of available capacity by optimizing bottleneck resources and in doing so, expand SIJ Acroni’s production capacity of steel products even further. The solution will also reduce the impact of disruptions and unexpected downtimes, and schedule maintenance according to commercial priorities." Branko Žerdoner, general manager, SIJ Acroni

Solution: DELMIA Quintiq

Case Study: Overcoming Complexity and Gaining Flexibility in Niche Manufacturing

Sofia Med is a producer of a wide range of rolled and extruded copper and copper alloy products such as sheets, strips, plates, circles, disks, bare and plated copper bus bars, rods, profiles, components, and wire that are used in a wide variety of building and industrial applications. Sofia Med is a subsidiary of ElvalHalcor Greece, which is part of the Viohalco Holding company. Sofia Med is situated in Sofia, Bulgaria, on a 250,000 m2 area and has three production units: Foundry, Rolling and Extrusion mills.

Solution: DELMIA Quintiq

SSAB is a highly-specialized global steel company driven by close customer relationships. SSAB develops high-strength steels and provides services for better performance and sustainability. The company is a leading producer on the global market for Advanced High-Strength Steels (AHSS) and Quenched & Tempered Steels (Q&T), strip, plate and tubular products, as well as construction solutions. SSAB’s steels and services help to make end products lighter and increase their strength and lifespan. SSAB employs approximately 16,000 people in more than 50 countries.

DELMIA Quintiq’s platform will assist the company in increasing delivery performance and will help reduce manufacturing lead times across its EMEA network.

Solution: DELMIA Quintiq

SYMETAL is a leading aluminum foil producer under the ELVAL group. SYMETAL has customers in over 60 countries and two plants in Greece boast a combined annual capacity of 68,000 tons. As the company grew and business operations became more complex, it found its existing planning tools to be lacking. Juggling the many factors like price, capacity, and sales forecasts can be hard with spreadsheets. DELMIA Quintiq gives planners full visibility across all business functions. It lets them better compare strategic business options and plan across many time horizons – from detailed production scheduling to strategic planning.

"Our existing long-term planning tools didn't reflect our detailed business reality and couldn't cope with frequent updates. DELMIA Quintiq's approach to modelling helps us to see the consequences of different planning scenarios, quantified accurately as changes in our key performance indicators. Having these changes visualized will allow us to make better planning decisions." Dimitris Pokas, Planning Manager, SYMETAL

Solution: DELMIA Quintiq

Syngenta is a global, science- based agtech company with headquarters in Switzerland. 28,000 employees in 90 countries are working to transform how crops are grown and protected. Syngenta’s two core businesses support farmers with technologies, knowledge and services so they can sustainably provide the world with better food, feed, fibre, and fuel.

Syngenta selected DELMIA Quintiq to integrate and provide real-time visibility of planning capabilities across its plants and warehouses.

“We looked to optimize our supply chain planning to continue to achieve customer satisfaction. We selected DELMIA Quintiq for its agility and proven optimization technology to help us solve puzzles within our planning processes. DELMIA Quintiq can be configured to our needs and will help us capitalize on master data stored in SAP, providing us with a clearer overview of our supply chain. We expect inventories of finished goods, write-offs, transportation costs and lost sales to be reduced, and asset utilization, cycle times, on-time delivery and customer satisfaction to improve.” Peter Vos, Global Planning Excellence Manager, Syngenta

Solution: DELMIA Quintiq

HBIS Tangsteel is China’s super large steel enterprise and the backbone of HBIS, which locates in the center of Bohai economic circle connecting Beijing, Tianjin and Hebei with great development potential. It also enjoys advantages of abundant resources, location and transportation. HBIS Tangsteel has 33000 registered employees, including steel business and non-steel business.

HBIS Tangsteel has the annual capacity of 18 million tons, which includes four categories: the flat, bar, wire & rod and section. The main products are high strength auto sheet, hot-rolled & cold-rolled sheet, galvanized sheet, color coated sheet, medium and heavy plate, stainless steel strip, bar, wire and section products, in a variety of 140 types, in which quality flats account for 60%. Their products are widely used in construction, automobile, coal, machinery, electricity, transportation and household appliances, and other fields to markets of Europe, America, Africa, Southeast Asia etc. more than 150 countries and regions.

Solution: DELMIA Quintiq

Customer Video: Maximizing Returns for Tangsteel

thyssenkrupp Steel is one of the world’s leading suppliers of high-grade flat steel and stands for innovations in steel and high-quality products for innovative and demanding applications. With around 27,000 employees, the company produces about 11 million tons of crude steel per year – which makes it Germany’s largest flat steel manufacturer. Its capabilities range from custom material solutions to material-related services.

The company works internationally for a wide range of industries, including the auto, engineering, special vehicle, household appliance, packaging, energy, and construction sectors. Our intensive research and development work secures the basis for our sustained success. As a pioneer in climate transformation, thyssenkrupp Steel has set itself the goal to produce 3 million tons of CO₂ neutral steel per year from 2030 on, and to make its steel production fully climate-neutral from 2050 on.

"Due to the transparency offered and the high degree of flexibility of the DELMIA Quintiq software, it is a very effective support for scheduling processes. The real-time derivation of relevant KPIs already shows the quality of the decisions made during the planning process." - Stefan Kemmer, Head of Steel and Casting Scheduling, thyssenkrupp Steel Europe

"The DELMIA Quintiq solution supports us in managíng our complex supply chain process requirements. It empowers us by delivering full transparency regarding essential KPIs as well as material flows and inventory data. Optimized weekly schedules at each facility and interaction of company planning and scheduling strengthen an in-depth information flow. Thus it supports us to immediately handle improvements or deteriorations in delivery performance to focus on our customer's requirements." - Tobias Neitzel, Head of Process Management SCM, thyssenkrupp Steel Europe

 Solution: DELMIA Quintiq

Tribotecc GmbH is a producer of highly engineered tribological applications based on innovative synthetic solutions and is the world's leading supplier of friction stabilizers based on metal sulfides. It's a subsidiary of Treibacher Industrie AG.

The DELMIA Quintiq solution provides Tribotecc with improved operational visibility and functionality compared to its current system. DELMIA Quintiq supports its new article master data structure in Vienna and Arnoldstein, Austria. The DELMIA Quintiq solution brings real-time visibility to Tribotecc's entire supply chain, as well as the flexibility and functionality to operate according to a specified set of KPIs. DELMIA Quintiq empowers Tribotecc to:

•    Increase productivity and reduce lead time
•    Decrease inventory through accurate forecasting and visibility of stock levels
•    Sustain costs through optimizing lot sizes and packaging
•    Keep delivery performance above 95%

"Our new article master data structure could not be modeled in our current software. DELMIA Quintiq won us over by demonstrating its integration capabilities, transparency as well as the flexibility enabling the software to be tailored to process the many specific requirements of both the chemical industry and Tribotecc such as by-products, alternative raw material input, loss, lot optimization and sequencing over various planning horizons." Tribotecc Management

Solution: DELMIA Quintiq

Wieland is one of the world's leading suppliers of semi-finished copper and copper alloy products. With a global network of production sites, service and trading companies, the company offers a broad product, technology and service portfolio.

"With DELMIA Quintiq we were able to improve our customer service levels and at the same time reduce cost through a more efficient and optimized scheduling and planning. We have been especially benefiting from the flexible handling and visualization of the processes between tactical planning and operational production scheduling. With our internal DELMIA Quintiq specialists team we customized the industry solution to 100% fit our requirements for routing generation.” Mr. Stefan Zach, Senior Director Global IT Wieland

Solution: DELMIA Quintiq

Case Study: Wieland develops personalized planning solutions with DELMIA Quintiq

Customer Video: Wieland-Werke AG Interview

Founded in 1988, Yinbang Clad Material Co., Ltd. covers a total area of 300,000 square meters and employs more than 1000 workers. The existing assets amount to 2.8 billion yuan and the company registers 1.6 billion yuan in the annual output value. Yinbang has two subsidiaries: Wuxi Yinbang Defense Technology Co., Ltd., providing service in defense industry, and Falcontech Co., Ltd., the first company in China to provide one-stop solution on metal 3D printing.

Yinbang’s manufacturing base for aluminum clad material has an annual output of 200 thousand tons. The company’s products are widely applied in fields like automobile heat exchangers, engineering machinery, air cooling in power station, rail transit, household appliances, aerospace, cellphone and shipping.  By establishing cooperation with leading manufacturers in the world, they provide their services to enterprises like Tesla, BMW, Mercedes-Benz, GE, CRRC Corporation Limited and Caterpillar.

Solution: DELMIA Quintiq

ASML is the world's leading provider of lithography systems for the semiconductor industry. They manufacture complex machines that are critical to the production of integrated circuits and chips. DELMIA Quintiq's supply chain planning and optimization software will be used at ASML’s site in Veldhoven, the Netherlands.

Solution: DELMIA Quintiq

NXP Semiconductors (NXP) is a top player in innovative, high-performance, mixed-signal solutions. It’s backed by over 60 years of experience and expertise, with operations in over 35 countries supported by 45,000 employees. Not long ago, the demand managers at NXP had to sort through a tremendous amount of information and faced a pressing need for improved support in forecasting. What they needed was a single platform for accurate demand planning — one that would increase accuracy, boost sales collaboration, and improve the overall forecasting process itself.

With the implementation of the DELMIA Quintiq Demand Planner, NXP was able to address all these requirements. Along with high-quality, accurate demand forecasts, NXP can now better anticipate customer demand, lower safety stock levels, improve workflow, increase data-gathering efficiency and benefit from solid support for future predictions.

"Our demand managers tell me how happy they are with the flexible navigation provided by the DELMIA Quintiq solution. It allows them to analyze the forecast signal on any level they like. With DELMIA Quintiq, we can now rely on a single source of truth." Evelien Klein, Director of Demand Management, NXP Semiconductors

Solution: DELMIA Quintiq

Zweites Deutsches Fernsehen (ZDF) is Germany's national public television broadcaster and one of Europe’s largest broadcasters. It has 3,600 employees, an equal number of freelancers, 900 types of production resources, and 30,000 stocked items at the ZDF broadcasting center in Mainz and 17 other sites in Germany.

Around 170 ZDF planners use the DELMIA Quintiq system for the short- and long-term scheduling of staff in real-time – taking into account employee skills, internal contracts, legal requirements, holiday plans, individual preferences, and time accounts. The broadcaster also optimizes production resource planning with DELMIA Quintiq. The solution is seamlessly embedded within the ZDF infrastructure and integrated with around 10 different systems, including SAP R/3 via online interfaces.

"After evaluating several alternatives for production handling, we decided for the DELMIA Quintiq solution. It will help us optimize our use of resources, achieve significant cost reductions and performance improvements, and give us cross department transparency. Good integration capabilities and ease of maintenance are also important advantages of the DELMIA Quintiq software." Dr. Andreas Bereczky, Production Director, ZDF

Solution: DELMIA Quintiq

3B-the fibreglass company is a leading developer and supplier of glass fibre solutions for the reinforcement of thermoplastic and thermoset polymers. 3B is a dynamic and entrepreneurial company operating facilities in Europe and India.

3B needed a modern, more powerful and scalable solution to pilot its three glass fibre production facilities that operate without interruption 24/7. The company uses Dassault Systèmes’ DELMIA Ortems advanced planning and scheduling solution to create optimum schedules of its production sequences and to monitor work over the various plant resources.

Solution: DELMIA Ortems

Case Study: Running 24/7 with No Interruptions

Forbo Flooring Systems is a global provider of premium commercial and residential floor coverings with an extensive range of environmentally friendly linoleum, high-quality vinyl flooring & LVT, entrance flooring systems, carpet tiles, needlefelt and Flotex flocked flooring.

Forbo implemented the DELMIA Quintiq supply chain planning and optimization solution to plan its production processes.

Solution: DELMIA Quintiq

İSKO is the world’s largest producer of denim fabric, with an output of over 250 million meters of fabric a year – more than 35% of the global premium denim market. As a leader in the fashion world, it has become a point of reference for some of the most famous designers, and a source of inspiration for new fashion trends. And while it has invested much in cutting-edge technology, it needed a solution to meet rising customer demands. To do that, İSKO chose DELMIA Quintiq to optimize production at its factory in İnegöl, Turkey. The DELMIA Quintiq integrated software platform will give İSKO full tactical and operational planning capabilities. The result: Higher throughput, better delivery performance, and improved due date compliance rates.

"We are confident that DELMIA Quintiq’s software platform will help us meet rising customer demand through optimization. We expect to gain better control over production flows and inventory levels. These factors will enable more throughput and improve our delivery performance." Haluk Hızlıalp Director, IT & Strategic Projects, İSKO

Solution: DELMIA Quintiq

Laboratoires M&L is the manufacturing division of The L'OCCITANE Group, which is comprised of six leading natural beauty brands and a global network of more than 3,000 retail outlets in 90 countries. Since 2013 the company, has implemented DELMIA MES solution in its factories.  They needed to improve production planning flexibility to deal with the fluctuations in natural raw materials and to deliver its products on time to support its solid sustained growth.

Solution: DELMIA Apriso

Case Study and Customer Video: Laboratoires M&L Improves Natural Cosmetics Compliancy

Loro Piana is an Italian textile and luxury goods producer. The company’s textile division has been supplying the finest wool fabrics to the most exclusive clients for more than six generations. Loro Piana produces textiles at its facilities in Italy. What sets it apart from its competitors is its finishing department, where expert craftsmen refine luxurious fabrics to exceed the quality levels found in the marketplace.

Loro Piana chose the DELMIA Quintiq planning and optimization solution to schedule machines and personnel at its finishing department. The project began in May 2011 and went live in October the same year. The company began to see improvements in the first few months of 2012 with the rationalization of planning, enhancement of analysis capabilities, the ability to predict availability of batches of finished products, and visibility of the machine load. This made it possible to avoid bottlenecks, increase productivity, and maintain the level of service to clients.

"DELMIA Quintiq inspired us with its proof of concept. It was impressive how quickly they were able to model our world including the rules, constraints and relevant resources with their Solution. We immediately saw the advantages DELMIA Quintiq could bring us." Nicola Gussetti, Operations Director, Loro Piana Textile Division

Solution: DELMIA Quintiq

PANDORA is the world’s largest jewelry manufacturer by production volume. The company produces more than 117,000,000 pieces of jewelry yearly. Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 27,300 people worldwide. Approximately 13,200 employees are located in its three crafting facilities in Thailand. Wanting to increase its production capacity to meet rising consumer demand, the company turned to DELMIA Quintiq. PANDORA will implement DELMIA Quintiq for tactical and operational production planning in the three crafting facilities. The DELMIA Quintiq solution will enable PANDORA to optimize its production planning, which will play a key role in improving utilization of existing and future production capacity, and increase productivity.

DELMIA Quintiq will optimize PANDORA’s utilization of production equipment as well as human resources by ensuring that the specialized craftsmen have the correct mix of skills to execute the planned production. The solution will also provide the agility needed to achieve high utilization and on-time delivery while considering peaks in seasonal customer demand.

"With DELMIA Quintiq’s advanced planning system supporting our capacity expansion program, we will be able to scale up manufacturing capacity, increase our efficiency and increase agility to satisfy the demands of our valued customers." Thomas Touborg, SVP Group Operations

Solution: DELMIA Quintiq

Rosa Maria, one of Brazil’s leading women’s fitness fashion companies, manages a complex environment with more than 45 different suppliers and production of more than 300,000 articles per month. Its clothing is distributed in 30 of the most important retail chains in Brazil and in more than 15 stores in Argentina, Chile, Colombia, Peru, Mexico and the United States.

Rosa Maria needed to control its production capacity to meet evolving consumer demand. They also needed to adapt its production process to be more agile and flexible to fulfill the requirements of both local and global markets. The company adopted DELMIA Ortems Advanced Planning and Scheduling solution for supply chain planning & operations to enhance visibility, flexibility and coordination of its production lines and for inventory management.

Solution: DELMIA Ortems

Case Study: Rosa Maria Improves Efficiency with DELMIA

Schmidt Groupe (formerly known as SALM) is France's largest – and Europe's fifth largest – manufacturer of custom kitchen and bathroom fittings and storage solutions. Staffed by 1,400 employees, the company markets its products in 21 countries under the brand names Cuisinella and Cuisines Schmidt. Schmidt Groupe’s network of 610 stores generates an annual turnover of €1 billion, and each year the group re-invests €30 million toward innovation and growth.Schmidt Groupe has been a DELMIA Quintiq customer since 2005. DELMIA Quintiq’s initial solution optimized the daily production of thousands of kitchen elements at Schmidt Groupe's four sites in France and Germany.

The customized platform included sales and operations planning, master scheduling, general transport planning, detailed daily and weekly planning, and resource optimization, as well as available-to-promise (ATP) and capable-to-promise (CTP) functionalities. In 2013, Schmidt Groupe upgraded its platform to optimize the simultaneous planning of production and logistics. This led to even better resource utilization and synchronization of business-critical activities.
Today, the upgraded platform plans the fulfillment of 2,000 orders a day. It also helps to plan Schmidt Groupe’s 200 delivery schedules, ensuring customers receive their orders on time.

"Schmidt Groupe (formerly known as SALM) became the industry leader in France and fifth largest in Europe, thanks to sustained innovation efforts that included continuous improvement of our processes. DELMIA Quintiq’s solution enables us to commit to reliable delivery dates throughout Europe. This helps us maintain excellent service levels, which will enable us to further expand our presence internationally." Jacques-André Feraud, Project Manager, Schmidt Groupe

Solution: DELMIA Quintiq

Since 1846, the Dutch-based Vlisco has been designing and producing colorful fashion fabrics. The company initially focused on the Dutch and Dutch-Indonesian markets, but by the end of the 19th century, it had expanded to the West-African market. After the Second World War, this became Vlisco's main market. Today, Vlisco is an undisputed market leader in Benin, Nigeria, Togo, Ghana, Ivory Coast and the Congo.

At Vlisco, the existing JD Edwards ERP system was integrated seamlessly with the DELMIA Quintiq software solution. Delivery performance has improved and Vlisco has more insight into its production flows and capacity availability. This enables the production department to make informed decisions on the work that needs to be completed and the optimal sequence for it. With DELMIA Quintiq, Vlisco has reduced lead time by 50 percent and work in progress by 18 percent, and improved delivery reliability from 50-60% to 80-90%.

"After we had analyzed and modeled our production processes, we incorporated them into the planning system. Next, planners and production staff were trained, and then the system went live. All this went very smoothly. Now, we will work on fine-tuning the system. With this, we also receive excellent support from DELMIA Quintiq." Ron van Hout, Manager of Planning and Warehouses, Vlisco

Solution: DELMIA Quintiq

As a provider of advanced production and technologies, Canadian-based CenterLine (Windsor) Limited innovates better ways for manufacturers to avoid costs, maximize productivity and accelerate time to market. CenterLine specializes in advanced automation processes and joining technologies for resistance welding, metal forming and cold spray applications. Its vertically integrated product offerings range from welding consumables to fully automated production systems.

CenterLine aimed to optimize robotic work cell designs through digital simulation prior to deployment of physical equipment on factory floors. They implemented DELMIA on the 3DEXPERIENCE platform to virtually simulate products, processes and factory operations for optimized robot movements, plant layout, material flow and ergonomics.

Solution: DELMIA Digital Manufacturing

Case Study: CenterLine (Windsor) Ltd. Industrial Equipment

Customer Video (Global): Managing Change and Growth

Customer Video (Manager): Leading Efficiently

Customer Video (User): Productivity Gains with DELMIA Robotics

Sandvik is the world’s leading supplier of tools, tooling solutions and expertise to the metal-cutting industry. The company’s division at Sandvik Coromant has a dedicated team supporting the aerospace industry, delivering fine-tuned machining methodology. Sandvik Coromant supplies optimized tool paths, including cutting tools and services, to its customers in the aerospace industry.

It has pushed its optimization strategy even further by using concentric technology, one functionality available with the DELMIA Machining solution.

Solution: DELMIA Digital Manufacturing

Case Study: Enhanced Machining Solutions at Sandvik Coromant

Customer Video: Enhance Machining Solutions

SKF's expertise is built on the development, design and manufacture of bearings, seals and lubrication systems. They also provide machine health assessment, reliability engineering and remanufacturing services. They aer really offering  an arena for innovation. An open space where SKF's customers can use the tools they provide to explore, improve or rethink the performance of their rotating equipment. A place where even the smallest adjustment can make a big difference to their industrial reality.  The solution, which enhances visibility and improves decision-making capabilities, will be implemented at the company’s Gothenburg plant before proceeding to a global rollout.

DELMIA Quintiq applications will help to further improve SKF’s planning capabilities globally, supporting the company’s ambition to develop world-class manufacturing processes.

Solution: DELMIA Quintiq

Trespa International B.V., with a staff of approximately 650 worldwide, manufactures more than 4.5 million square meters of paneling for facades, cladding and interior surfaces per annum. The rostering and scheduling of employees is a challenging task because of numerous skill constraints and constantly changing demands. Trespa invested in a DELMIA Quintiq scheduling solution for its panel assembly line (PAL)  which includes the day-to-day scheduling of all the material press installations, and visualization and optimization of PAL planning. The solution interacts automatically with the SAP ERP system and manufacturing execution system (MES).

Based on its positive experience with regards to production scheduling, Trespa also implemented Quintiq for the rostering of all its production sections  which is staffed by over 650 employees. Yearly rosters are maintained for all of the employees, automatically incorporating constraints like labor laws, skills and individual contracts. Trespa has reported higher delivery reliability and production efficiency, reduction of time and effort in planning, and increased transparency in capacity with DELMIA Quintiq. 

“With DELMIA Quintiq, we can safeguard our high delivery reliability. Other benefits include better planning: we can do more with fewer people and yet have improved production efficiency.” René Boersma, Logistics Manager, Trespa

Solution: DELMIA Quintiq

Wavin is the leading supplier of plastic pipe systems and solutions in Europe. The company provides essentials such as plastic pipe systems and solutions for tap water, surface heating and cooling, soil and waste, rainwater, distribution of drinking water and gas, and telecom applications.Wavin is headquartered in Zwolle (the Netherlands) and has a presence in 25 European countries.

Wavin selected DELMIA Quintiq's supply chain planning  optimization platform to schedule operations at ten of its manufacturing sites. DELMIA Quintiq supports the short-term planning of Wavin's injection molding, extrusion and kiln firing production processes. DELMIA Quintiq improves delivery performance by ensuring the right product is produced at the right time. Also, by improving the scheduling of crews and machine set-ups, Wavin is able to decrease its overtime expenditures.

Solution: DELMIA Quintiq

Delpharm is one of the largest drugs manufacturers in Europe and produces more than 650 million units a year. These include medical devices, dietary supplements, generics and biotechnology, veterinary and over-the-counter products.

Solution: DELMIA Ortems

Falck is an international leader in the ambulance and healthcare markets. With more than 100 years of experience, Falck works together with local and national authorities to prevent accidents, illness and emergency situations, to rescue and assist people in emergencies quickly and competently, and to rehabilitate people after illness and injury. Falck operates in 35 countries and has more than 37,300 employees. 

Falck selected DELMIA Quintiq to transform the workforce planning and pre-dispatching decision support of its emergency medical service employees. The DELMIA Quintiq solution will enhance Falck’s workforce planning efforts across all time horizons, from long-term strategic planning to day-of-operations. DELMIA Quintiq’s configurable solution will allow for the flexibility needed to ensure compliance with all local labor laws and union agreements across its global operations.

"As a technology provider that has planned multinational workforces in other demanding service-oriented sectors, DELMIA Quintiq proved that its solution had the necessary capabilities to meet our requirements." Poul Mortensen, Executive Vice President, COO, Falck

Solution: DELMIA Ortems

Solidariteit voor het Gezin is located in ANTWERP, Belgium and is part of the Residential Real Estate Brokerage & Management Industry. Solidariteit voor het Gezin has employees across all of its locations. There are 69 companies in the Solidariteit voor het Gezin corporate family.

Solution: DELMIA Quintiq

As a leading global dredging contractor and marine services provider Boskalis offers a unique combination of experts, vessels and services. With its roots in the Netherlands, Boskalis has over 100 years’ experience in hydraulic engineering, coastal protection and land reclamation. They operate in 90 countries and across six continents, with a versatile fleet of more than 700 vessels and floating equipment.

Solution: DELMIA Quintiq

DBCT is based at the Port of Hay Point on the Central Queensland Coast. The terminal operates around the clock, exporting thermal and metallurgical coal from Central Queensland’s Bowen Basin mines to ports around the world. DELMIA Quintiq has been implemented as an integrated planning and scheduling suite to manage the synchronization of resource stockpiles, trains, stacker/reclaimers, and ships within defined constraints.

DBCT P/L upgraded to the latest software version 5.0, following five successful years using DELMIA Quintiq 4.2, which will provide a number of benefits, including:
Using BIRT (Business Intelligence and Report Tools) to generate reports detailing data from different sources.

• Improved user interface that enables user configurable views and brings planning activity to life.
• An interactive dashboard that allows Terminal Users to define and utilize KPIs as gauges and in a wide range of formats and conditions, allowing for critical information to stand out with maximum effect.
• Redesigned configuration utility that makes it easier to identify and track parameters of planning projects.

Solution: DELMIA Quintiq

ECS European Containers Ltd was founded in 1995 in the port of Zeebrugge (Belgium). ECS is a 45’ intermodal logistics operator, specializing in transport between the UK & Ireland and mainland Europe. All of their activities are centralized at the head office in Zeebrugge. They have offices in Venlo (Netherlands), Le Havre (France), Waterford (Ireland) and Novara (Italy).

Solution: DELMIA Quintiq

EMO is the largest dry bulk terminal in Europe, specializing in the unloading and storage of iron ore and coal. These products arrive from all over the world. Offering direct access to the North Sea at a draft of 23m, EMO handles vessels from panamax up to the largest dry bulk carriers presently trading. Operating 24 hours a day, 360 days a year, and unloading about 35 million tons annually, EMO is a vital part of the supply chain of iron ore and coal for the European steel and electricity industries.

EMO chose DELMIA Quintiq to support its planning department. DELMIA Quintiq demonstrated the flexibility to easily model EMO's business processes, which feature a multitude of resources. Today DELMIA Quintiq enables the users to schedule vessels to be discharged or loaded, depending on their draft, load and all other important criteria.

"For years we were searching for technology which could optimize our planning and scheduling process. During a demo DELMIA Quintiq proved instantly they were able to model the most complex part of our processes and generate better schedules. Particularly the possibility to replan in minutes is extremely valuable in our business." Bert Pothoven, ICT Manager EMO

Solution: DELMIA Quintiq

Flinders Ports is South Australia’s leading port operator with seven ports located at Port Adelaide, Port Lincoln, Port Pirie, Thevenard, Port Giles, Wallaroo and Klein Point. As part of Flinders Port Holdings, the privately owned ports and logistics group, Flinders Ports strives for the highest standards, with certifications in safety, environmental and quality management systems.

“After evaluating several solutions, we identified Quintiq as the partner with proven capability to help solve our workforce planning challenges, provide employees with a fully integrated human resource management solution and provide the long-term platform upon which the Flinders Port Holdings group of companies can deliver improved services to customers” said Vincent Tremaine, Chief Executive Officer, Flinders Port Holdings.

Solution: DELMIA Quintiq

Port Kembla Coal Terminal (PKCT) is a key coal exporting facility on Australia’s east coast, located 72 km south of Sydney. It services two of the nation’s richest coal reserves, the Southern and Western coalfields of New South Wales – exporting high quality coking and thermal coal to customers around the world.

Port Kembla Coal Terminal (PKCT) exports high-quality coking and steaming coal to customers around the world, primarily to China, India and other Asian countries.
The challenges of handling receipt, storage and dispatch of such large volumes of coal, including coordinating train and truck unloading, devising optimal ship loading and managing onsite storage, created a complex planning challenge. Adding to the complexity are fluctuations in demand and resource capacity limitations.

“The planning solutions we had in place before DELMIA Quintiq were predominantly paper-based – individual spreadsheet models that were not integrated.” Mark Beale, planning manager at PKCT.

"We were looking for an advanced planning system that could handle our complex work environment while also being extremely flexible.”  Peter Green, general manager at PKCT.    

Solution: DELMIA Quintiq

Case Study/Customer Video: Port Kembla Coal Terminal

As the port operator of choice in the world's gateway hubs, PSA currently processes some 230,000 containers per day, which amounted to a total for 2019 of 85.2 million TEUs (twenty foot equivalent units). The Belgian PSA Antwerp, PSA’s largest investment outside of Singapore, processed around 11 million TEUs in 2019.
 
In Antwerp, PSA operates 3 container terminals. Over 80% of all containers coming into Antwerp, pass through one of these terminals. In addition to container handling, PSA is also active in general cargo handling on the PSA Breakbulk Terminal. PSA can draw upon a talented pool of experience and expertise of a workforce of approximately 3,000 employees in Antwerp to manage their complex operations. The company uses DELMIA Quintiq to plan the dock workers and the equipment used to handle containers and cargo.

“We selected DELMIA Quintiq because of its flexibility to deliver all required functionality, including the very specific and complex port labor rules.” Yannick Betrains, Technical Director,  PSA Antwerp

Solution: DELMIA Quintiq

Royal Caribbean Cruises Ltd. is a global cruise vacation company with a vision to empower and enable their employees to provide maximum customer satisfaction. Royal Caribbean needed a solution to handle planning for more than 80,000 crew members, as well as scheduling for 46 ships traveling to 490 destinations worldwide. DELMIA Quintiq provided a solution which not only incorporates all relevant rules and regulations into optimized plans but also maximizes the productivity of crew members. Costs are lowered, while performance, profitability, and customer satisfaction are increased.

"We are excited to have found a software solution that will enhance our employee experience as well as improve our ability to meet our business objectives by optimizing our scheduling process, We are looking forward to leveraging the technology to enhance our scheduling capabilities, resulting in improved cost efficiency, and higher employee (and customer) satisfaction levels with DELMIA Quintiq." Paul Parker, Global Senior Vice President and Chief Human Resources Officer, Royal Caribbean Cruises Ltd.

Solution: DELMIA Quintiq

Austria’s 3CON has built a solid reputation as a leading global manufacturer of automotive interior machinery since it was founded in 1998 by Hannes Auer.

3CON needed to improve collaboration between its different sites and accelerate the process of transforming concepts into sturdy, efficient equipment. The company chose Dassault Systèmes’ 3DEXPERIENCE® platform because it wanted to allow globally dispersed project stakeholders to access a centralized data structure to improve collaboration and innovation. Another reason was 3CON’s desire to shorten lead times while maintaining the high quality of its products.

Solution: DELMIA Digital Manufacturing

Case Study: Delivering Leading-Edge Technology for Automotive Interiors

Customer Video: 3CON - Advancing Automotive Interiors

Autoliv is a Fortune 500 Tier 1 supplier of airbags and safety systems to all of the global automotive OEM’s. They sought to better manage quality and material flows, achieve greater traceability and drive consistent, Lean continuous improvement across all of its manufacturing plants.

The company deployed DELMIA Apriso with an ERP rollout to improve and harmonize operational and commercial business processes into one integrated system. Now Autoliv has an enterprise solution to streamline production operations from planning, to inventory and material flow management, to traceability and continuous improvement.

Solution: DELMIA Apriso

Case Study: Autoliv Drives Lean Manufacturing with DELMIA Apriso

Customer Video: Autoliv Drives Lean Manufacturing with DELMIA Apriso

With its brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world's leading premium manufacturer of automobiles and motorcycles and a provider of premium financial and mobility services. The company employs around 125,000 people worldwide.

Solution: DELMIA Quintiq

DB Cargo, the transportation and logistics arm of Deutsche Bahn, runs 1.5 million trains, 3,600 locomotives, 107,000 freight cars and 32,500 employees across Europe, making it Europe’s largest rail freight fleet. DB Cargo has own companies, subsidiaries, affiliates and joint ventures operating in 15 countries in Europe.
Planning this network, with its many constraints, is a complex, dynamic process. The

DELMIA Quintiq planning solution was able to take all of these constraints into account to provide optimized plans in real-time. Today, DB Cargo Deutschland, DB Cargo Nederland and DB Cargo  Scandinavia plan and optimize all drivers' schedules and locomotives with DELMIA Quintiq. Thanks to the great results following the first three DELMIA Quintiq implementations, DELMIA Quintiq’s platform will be deployed across the entire European organization to solve intricate rail freight planning puzzles. This includes managing driver qualifications, processing traction knowledge and ensuring locomotive and track restrictions are adhered to.

Solution: DELMIA Quintiq

Eurostar is the only high speed train that directly links the UK to France and Belgium via the Channel Tunnel. Since 1994 Eurostar has carried over 130 million passengers. It takes thousands of people a day to Paris, Brussels, Lille, Calais, Disneyland® Paris and more, and the company also runs the seasonal trains to the South of France in summer and the French and Swiss Alps for skiing in the winter.

Solution: DELMIA Quintiq

Groupe Eurotunnel manages the infrastructure of the Channel Tunnel and operates the accompanying truck shuttle and passenger shuttle (car and coach) services between Folkestone, UK and Calais, France. This unique land crossing has become a vital link between the continent and the United Kingdom. The DELMIA Quintiq single planning software platform has been selected by Eurotunnel’s team of 18 planners to quickly create accurate maintenance schedules and streamline maintenance operations from both sides of the channel. It will enable them to improve workforce scheduling and the sharing of maintenance resources.

The DELMIA Quintiq solution will take into account all of the company’s planning constraints and resources capacities to improve visibility on short-term and mid-term cross-border operations. DELMIA Quintiq will be used to better manage the tunnel’s increasing traffic towards achieving greater long-term profits.
Eurotunnel will be able to make preventative maintenance decisions up to three years in advance as well as swiftly respond to any disruptions on the day of operations. It will also aid the company to better balance maintenance requirements with its services, and ensure customer satisfaction at all times.

"Catering for almost 21 million passengers and over 4 million cars and trucks a year means that our operations need to be best in class. The improvement of preventive maintenance enables the Channel Tunnel to run efficiently and decreases downtime. The DELMIA Quintiq solution offers us flexibility when planning for short-term scenarios and also the ability to plan years ahead, enabling us to provide better service to our customers. Jean-Luc Pochet, Infrastructure Director, Eurotunnel

Solution: DELMIA Quintiq

Faurecia, a leading automotive supplier, contributes to future mobility solutions by making them safer, more efficient and sustainable. In order to ensure the synchronization of its production operations, Faurecia needed a solution that would unify its methods and processes all over the world. Faurecia introduced the 3DEXPERIENCE Twin to better manage their global production processes and increased start-up efficiency.

Solution: DELMIA Digital Manufacturing

Case Study: Faurecia Increased Productoin Start-Up Efficiency with 3DEXPERIENCE Twin

Customer Video: Faurecia's Digital Transformation

Geico Taikisha, a global leader in the planning and construction of turnkey automated car painting systems, and Dassault Systèmes have customized DELMIA to unlock the full potential of a Smart Paintshop.

Solution: DELMIA Apriso

GVB provides public transport within the municipality of Amsterdam and in the adjacent municipalities of Ouder Amstel, Amstelveen and Diemen. The company transports about one million passengers a day by metro, bus, tram and ferry.

GVB selected DELMIA Quintiq planning and optimization platform to improve customer service and increase efficiency. In addition to the regular planning process, GVB is able to use the software to take full account of special circumstances such as disruptions, demand spikes, and the preferences of every tram, bus and metro driver. The software also helps GVB cut costs by allowing it to deploy its resources more flexibly and efficiently.

Solution: DELMIA Quintiq

Hector Rail is a Swedish-based independent train haulage provider operating in the European rail transport market, operating 50 locomotives. The company provides locomotives and drivers to freight customers who need to have whole unit trains hauled between two places with a regular timetable.

Solution: DELMIA Quintiq

Lineas, formerly B Logistics and SNCB Logistics, is an independent freight rail operator within the Belgian rail group SNCB. Established in 2011, it is active in 12 countries with its headquarters in Brussels. Its services include rail, inland shipping, road transport, terminals, warehousing, and on-site operations.

Before DELMIA Quintiq was introduced, it used separate systems to handle locomotive and train driver management as well as planning, local ground operators and rail paths. They wanted a single planning system to control its complete production chain. After tendering the project, DELMIA Quintiq and Ab Ovo were selected. Ab Ovo, a specialist in rail freight and in advanced planning and scheduling (APS) solutions, implemented the DELMIA Quintiq software and modeled the solution to the customer’s requirements in a collaborative project.

"The DELMIA Quintiq project is proving to increase our competitiveness and supports our mission to become the most reliable rail operator. This initiative is only one step in a line of measures that SNCB Logistics is undertaking to improve the safety, quality and productivity of its services." Geert Pauwels, CEO, SNCB Logistics

Solution: DELMIA Quintiq

NTV (Nuovo Trasporto Viaggiatori S.p.A.) is the first private operator on the Italian high speed rail network. The service started in December 2011. The DELMIA Quintiq system enables NTV to optimize all the operational resources, taking into account efficiency, security, operational robustness and labor rules.

"We were looking for an integrated system that would be capable of efficiently balancing our resources with our employees’ quality of life. This would guarantee the quality of our long-term planning, and improve productivity in the long run." Paolo Ripa, Travelers Director, NTV

Solution: DELMIA Quintiq

Queensland Rail has been the provider of suburban and long-distance passenger services for the state of Queensland, Australia since 1865. As a part of Queensland Rail’s Integrated Train Operating Solution (ITOPS), DELMIA Quintiq was selected to assist in improving the efficiency of Queensland Rail’s existing train fleet and its New Generation Rollingstock (NGR) fleet of 75 new six-car trains. The DELMIA Quintiq platform provides Electronic Train Graphs (ETGs), dynamic timetabling, as well as fleet allocation capabilities for the new Rail Management Centre (RMC). As a result, Queensland Rail is able to enhance incident management and recovery, and optimize train operations.

"The ITOPS Project really is a ‘once in a generation’ opportunity to provide our organization with the tools we need for the future. It will be an exciting journey that will enhance our operational efficiency and optimize customer outcomes." Kevin Wright, Chief Operating Officer, Queensland Rail

Solution: DELMIA Quintiq

Rete Ferroviaria Italiana SpA (RFI) was founded in 2001 in response to the need to separate the network management from the provider of transport services.
RFI is in charge of maintaining the railway infrastructure, ensuring full efficiency and safety for over 9000 passenger trains and tons of freight every day.

Solution: DELMIA Quintiq

Sydney Trains is the provider of train services in the Sydney CBD and metropolitan area. Its network boasts 178 stations, 2,191 electric and diesel cars, and a workforce of about 10,000 people. The network sees around 1 million customer journeys per weekday. In a bid to reduce train delays and better communicate with customers, Sydney Trains is building a state-of-the-art rail operations centre (ROC) that’s due to be completed in 2018. The ROC will use DELMIA Quintiq solutions to handle disruptions efficiently and create a more robust timetabling system.

DELMIA Quintiq will power an incident management system by providing computerized decision support for monitoring services and responding to service disruptions. It will also power a dynamic timetabling system that uses advanced analytics to quickly re-plan and publish timetables when disruptions occur. The quick update of timetables would enable customers to change their travel plans to minimize the impact of disruptions and delays on their journey.

"At the moment Sydney Trains manages the trains and tracks, responds to incidents, communicates with customers and monitors their safety from different locations and in different ways. The ROC will bring all staff involved in moving and controlling trains together in a centralized and coordinated way." Tony Eid, Executive Director, Future Network Delivery, Sydney Trains

Solution: DELMIA Quintiq

Customer Video: Minimizing Delays - Sydney Trains

Thalys is a leading multinational high-speed rail service with links throughout four European countries. Serving more than seven million passengers annually, Thalys has transported over 100 million passengers to date. Thalys needed a planning system with the right capabilities to meet the complex requirements of its cross-country service operations; such as improved usability, visibility, real-time notification, multilingual capabilities, and mobile access. The DELMIA Quintiq rail planning and optimization solution stood out in offering the right fit and support for Thalys' future growth.

DELMIA Quintiq delivered a standard solution perfectly tailored to Thalys' needs. Crew planning can now be integrated and optimized across all time horizons, and the effects of planning decisions on business goals can even be simulated. In addition, Thalys employees can now view, interact with, and influence plans through an employee portal.

"DELMIA Quintiq offers us a flexible and scalable planning software platform. Supported by the DELMIA Quintiq team's expertise, we are confident of achieving continued future growth while maintaining our goals of minimizing environmental impact and maximizing added value for the customer to ultimately offer the best transport solutions between Paris, Brussels, Amsterdam, and Dortmund." Hélène Lasaffre-Valenzuela, COO, Thalys

Solution: DELMIA Quintiq

Tisséo is the public transport network operator in Toulouse, France. It manages over 100 bus lines, two tram lines, and two metro lines that serve the needs of almost a million residents annually. Having met the rigorous demands of major public transport companies throughout Europe (such as Eurotunnel), the DELMIA Quintiq integrated planning and optimization platform will now be used by Tisséo’s team of around 20 planners and stakeholders across four different sites. DELMIA Quintiq’s 100%-fit solution will help create and improve planning for Tisséo’s 1,400 bus and tram drivers.

The DELMIA Quintiq solution will help Tisséo better manage its workforce requirements up to one year in advance, based on business constraints such as drivers' skill sets and authorizations, periodic cultural and sporting events, and strict annual leave rules. Tisséo will now be able to simulate workforce planning scenarios based on anticipated bus and tram network service demand, allowing it to anticipate long-term capacity needs. It will also be able to provide detailed and reliable reporting of planned and actual expenditure to the relevant public authority (Le Syndicat Mixte des Transports en Commun).

"We were pleased with the DELMIA Quintiq team’s knowledge of the transport sector and very impressed with the agility and flexibility of the software. The transport sector is one that’s highly susceptible to disruptions. With DELMIA Quintiq, we’ll be able to simulate and analyze different scenarios quickly to make the best decisions to overcome these challenges." Thomas du Crest, Manager of Transport Operations, Studies and Methods, Tisséo

Solution: DELMIA Quintiq

Owned by Netherlands-based VolkerWessels, VolkerRail specializes in railway construction and maintenance. DELMIA Quintiq will develop and deliver to VolkerRail a single platform configured to meet 100% of the company's planning requirements. Replacing a number of its current systems, DELMIA Quintiq's solution will empower VolkerRail to plan and schedule employees and machines for construction and maintenance activities. The integrated, KPI-driven application will enable all VolkerRail departments to improve their long-term strategic planning efficiency, short-term capacity planning, and resource utilization of equipment and crew, while realizing IT maintenance cost savings.

"DELMIA Quintiq's tailored solution is a cut above our current systems. It supports an integral planning process affecting all of our divisions  from project tender and work preparation units to planning departments of personnel and machines. The solution will enable better project management and more effective use of resources." Jan Vos, CEO VolkerRail

Solution: DELMIA Quintiq

VRSI is an independent engineering services company dedicated to the integration of the industry's most accurate and effective optical measurement technologies with the industry's most advanced automation systems to maximize quality and minimize wasted time and material.

Solution: DELMIA Digital Manufacturing